Feefo Reviews 

I’ve done thousands of reviews, that’s what I do consumer reviews, non paid. It took me ages to write a condense review of a holiday we had at Heron mead site via hoseasons. Hoseasons were excellent, so much so we have booked another two additional two holidays. The fault here lies with Feefo. There wasn’t anything untoward in my review, and luckily I copied my review for Trustpilot. I don’t know what kind of game feefo are playing here at all. Moderators have stated partial review was made not all, no explanation why it wasn’t printed. I do hope Hoseasons use a different platform, I will not waste my time and energy doing a 5* review to not be used.

Awful company.

Morons email me for reviews at 2am waking me up whilst phone is on silent but vibrating - no common sense at all! My phone is left on vibrate for emergencies not to be pestered about a recent product that I purchased!!

Just look at the reviews of various businesses on all other sites, collate the data and compare it to Feefo. Feefo is basically a shill company to ensure a company that has 2 stars elsewhere can maintain a perfect review record. They want people to jump through pointless hoops to give an honest review, then ensure it goes through your spin process to water down criticism. Who founded this company, Peter Mandelson?

I don’t find it “confusing”, as suggested by the patronising response from Feefo. I simply find it disingenuous. I used your service to leave a review, and had it, essentially, watered down and altered to the point it was not a true reflection of my experience - this was the only way you would allow the review. I’m sure there are a great many people out there faking reviews for fun…

5% is an astonishingly low amount of negative reviews when you consider people are MUCH more likely to leave a negative review than a positive one.

Feefo hat meine negative Bewertung eines Distributoren nicht akzeptiert mit dem Hinweis, der Händler - den ich angeben musste - sei nicht von der Bewertung abgedeckt. Dabei bezog sich meine Bewertung allein auf den schlechten Distributoren.
D.h. Feefo holt fadenscheinige Begründungen heran, um seine Kunden, für die sie Bewertungen organisieren, vor schlechten Bewertungen zu schützen - ganz mieses Geschäftsmodell!
Feefo does not accept my negative Review for their customer - their excuse: the dealer which I was forced to name in their form is not in their scope - but my Review was about the Distributor not at all about the dealer.
So Feefo does anything to safe their Customer from bad Reviews…

Being charging me for six months now . I spoken to you a month ago and you had that you had cancelled it and I would be getting a refund on May’s bill . Instead you are charging me again 😡

Fake review site. I sent a genuine review about a product which was very poor and they only submitted part of the review (the part that wasn’t very critical) and rejected the other part (that was critical of the product) stated this was because I has put it in the wrong column. I asked for clarification and they have ignored the request. Obviously working for the appliance company and only publishing reviews that are positive.

I have to agree with many reviewers of how bad a review site this is. I gave a Hoseasons review, in general it was positive but I wanted to make a point regarding cleaning of a lodge. This section of my review was removed, ie re edited and published without my permission. I have tried to contact them and complain but just come up with dead ends . I think companies such as Hoseasons should stop using them.

Scam site - they remove reviews that are critical of products. They are only interested in getting money from the vendors and don't care at all about consumers. Do not trust anything based on Feefo reviews.

Vi havde lejet et sommerhus gennem Novasol som var i rigtig dårlig stand. Vi skrev en anmeldelse om dette som Feefo valgte censurerer helt uden yderligere begrundelse. Jeg skrev tilbage og bad om et uddybende svar på hvorfor min anmeldelse var blevet bortcersureret hvilket de ikke er vendt tilbage med

They will not stop sending me emails asking me to review a product that I purchased, even though I've already reviewed it. I never consented to receive review requests in the first place and really don't appreciate the repeated spam.

The seller showed reviews on Feefo and says I will get an invitation to leave one. I never did and NONE of the relevant links on the Feefo website work so I cannot leave a review and warn others about poor quality and misleading descriptions on Woolovers. This is probably deliberate by both companies. Conclusion: Feefo is a PR exercise for misleading reviews and, most likely, lies.

Our Organisation would like to express gratitude to Wynn Walker from Citation ISO Certification for visiting our Organisation to review our Annual Surveillance Audit.

Her time,professionalism expertise & valuable feedback was very much appreciated.
Thankyou Wynn

Wynn is a credit to CITATION she has an excellent wealth of knowledge & experience.

Feefo asked me to provide a review of three appliances that I purchased from Hughes Electrical, (they also wanted me to review Hughes) who were great. After spending over an hour composing the reviews and submitting them, I received a notification stating that they are only going to display 1 of the 3 product reviews as I had either referenced a competitor of the brand that I purchased or quoted a price within the review.
A review should contain salient info whether it be good or bad. If not then it is just unpaid advertising performed by the consumer. How is it of any use to a potential customer to only hear good news?
This Feefo company smacks of Trump and his inner circle of sycofants.
Hughes should drop this company like a hot potato, it will do them no favours if people cannot trust their reviews.

Feefo seems to be simply a way for companies to falsely whitewash their reputation.

Case in point Rolawn. Feefo rating 4.5 "platinum award" highly rated company with 7000+ reviews. All supposedly validated. Hmmm.

After a terrible experience with Rolawn, I checked trustpilot only to see they are rated 1.7 stars. Scores of customers with exactly the same story as me, often having lost even more money, time and resources than I did.

I wish I'd checked trustpilot sooner. At least this conforms to me once and for all that feefo "reviews" are not worth the "paper" they are written on. Just wish this had been clearer before I lost £150 and a day's wages on a notoriously bad supplier, with so many documented, dissatisfied customers. Oh, but negative reviews are mysteriously absent from feefo. 🤔 Funny, that.

Censored my review for no valid reason - don't trust this company - see other comments in here.

Can't leave a review against companies that are signed up with them purely run for money not customers reviews

No good. They just send automatic responses with no relevance to the question you have asked on a website. I actually don't understand the point of Feefo!

I do not trust any reviews on this platform.
This seems to be an establishment serving the companies looking for good reviews. You get an invitation for a review on behalf of the company, while they are quite certain your experience was OK. One of the companies I purchased from had 5* reviews but they never delivered goods, and only when searching on line, a string of unhappy customers emerged. Average consumer does not have access to this platform. You cannot edit or withdraw your review.

I was reviewing a recent purchase from a major UK retailer and their moderation team rejected my review. The reason for it was: "It mentions specific price details or competitor companies by name."

First of all I never mentioned competitors by name. Second of all out of 3 pricings I gave, 2 were estimative and the third was referring to their ridiculously high delivery cost. I believe this if important information that people should know. At no point did I exaggerate, I presented the facts of my purchase as they happened.
Denying my review is straight up censorship and it doesn't serve either party. It doesn't help people understand the retailer they are buying from and it doesn't help the retailer understand its own shortcomings and possibly improving on them.
Feefo is useless.

Buonasera ho fatto una recensione negativa x la Hoover non la pubblicano e non conosco il motivo mi viene da pensare male ...... Che sono pagati dalle aziende x non fare recensioni veritiere??? Come mai sul loro sito la Hoover ha 4+ e su Trustpilot .....