Ich bin positiv überrascht von dem guten Kundenservice. Bei meinem Fender Produkt ist durch eigenes Verschulden etwas abgebrochen. Der Kundenservice von Fender (vielen Dank an Tobi) hat mir super w... Toon meer
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Bästa supporten jag haft på länge!!! Jag hade problem att när jag köpt fender Studio pro8 köpte jag det med fel mailadress vilket gjorde att jag kunde inte aktivera programmet. Tog kontakt med Su... Toon meer
Bedrijf heeft geantwoord
Mark B in Consumer Relations is a legend. He helped me out with an update on my Jackson CS and went an extra ten miles by emailing between me and the builders to finalize something and even provide an... Toon meer
Bedrijf heeft geantwoord
Possiedo già una Fender Telecaster che funziona molto bene. Ho acquistato un'altra chitarrina - da viaggio - nel senso che lo scopo di uitlizzo è stata la comodità di trasporto e un buon compromesso t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.
Contactgegevens
4625 E. Paradise Village Parkway North, 85032, Phoenix, Verenigde Staten
- (800) 856-9801
- consumerrelations@fender.com
- fender.com
Heeft 88% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My Fender.com experience was excellent
Using Fender.com to buy my Squire Telecaster was a seamless experience. Found a great guitar at a great price. Exactly the body color and neck I was looking for. It shipped quickly, arrived in excellent packaging and was perfect out of the box. I would not hesitate for a moment to buy direct from Fender again.
Easy to navigate and find what you!
The Fender website is easy to navigate and, after the purchase, the shipping updates are timely and accurate. The products speak for themselves...and I personally have not been disappointed with anything.
Fender parts
I was updating a Squire with Fender parts to improve functionality. In general it was a good experience and although 3rd party replacements were less expensive, I went with Fender parts based on quality and respect for Leo Fender. More photos or mechanical dimensions would be helpful to assist in selecting appropriate parts.
First time experience nightmare.
I ordered the limited edition road worn p bass and received a jazzmaster by mistake? The whole exchange/return process was not very well explained, then the original bass i ordered was sold-out by the time I tried to make the return. Luckily I was able to finalize the process with some help from customer service but it was definitely an inconvenience especially for my first direct purchase from Fender. When my bass finally arrived, the case that shipped with it wasn't properly glued during production so I had to fix it myself not a big deal but still inconvenient especially for the price tag and prior blunder.

Antwoord van Fender Musical Instruments Corporation
Fender 57 Trem arm
Ordered Fender 57 Trem arm. I like the one on my new 57 Vintage II strat so much I ordered one for my 2004 Deluxe.
The threaded end is too short which makes it impossible to thread into the block.
Furthermore the opposite end is not bent at the upward angle that the new 57 V2 is equipped with.
Nevertheless both guitars are outstanding for their playability and sonic pallet. It’s always been Fender for me.
The paranormal Tele deluxe (troublemaker)
The paranormal Tele deluxe (troublemaker) far exceeded my expectations. This guitar at this price point (not to mention the sale price) was a fantastic deal. The playability, the sound, the feel of the neck... fantastic. Add in the cool looks, what's not to love. Would absolutely buy this guitar again (at full price)
Easy to navigate website
Easy to navigate website, good variety of product options.
Quality products
Quality products. Reliable. Love the fender brand.
The employee
The employee, Madi H. was very knowledgeable and helpful and professional. She answered all my questions and I am very satisfied with the purchase and help.
Really recommend
The squire HTH Sonic Strat is a great way to make some noise easy to play sounds really great it’s just the right size for my stubby fingers to play
Rating a one star because I did not…
Rating a one star because I did not receive the guitar yet.I am sure I’ll give it a 5 star, I’m an old Fender fan.Had a preCBS PRECISION BASS back in the 60’s.
Why was I billed twice for the TELECASTER TROUBLE MAKER?
Thank You
PS say hi to Leo
Joe Carbonaro
954-649-1948

Antwoord van Fender Musical Instruments Corporation
I thought the shopping experience was very easy
I thought the shopping experience was great. I knew what I wanted and the entire process was easy.
Excellent quality
Easy to order, price was good, and quality of guitar is as expected.
Less than a week after my purchase a…
Less than a week after my purchase a pretty huge sale started. Since my purchase was very expensive and it took months of saving I emailed customer service to see if there was any way I can get some of that savings. I had ordered a mod shop guitar and it wasn't even being worked on at this point. I was simply told no with no reasoning.

Antwoord van Fender Musical Instruments Corporation
Excellent product
Excellent product, it works as advertised.
Excellent
Good price, quick delivery, guitar in good shape when delivered.

Antwoord van Fender Musical Instruments Corporation
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