Espresso Lane Ltd Reviews 

60
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I contacted Espresso lane with regard to the purchase of a Quick Mill coffee machine. I spoke to Francis who took me through the machines available and which would suite me as coffee drinker and not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Francis recently serviced my La Pavoni which I’d purchased second hand. It had a few issues which needed addressing which Francis clearly explained and dealt with. It has come back like a new machine... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffie-apparaat leverancier

Geschreven door het bedrijf

Coffee Machine Sales Repairs & Spares Owned & Operated by the Ferrari Family 40+ Years In The Coffee Industry Artisan Italian Coffee Espresso Lane TM Authorised Agents 5 Star Rated


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(60)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Purchasing a home espresso machine

I was looking to buy a home espresso machine and emailed Ferrari Espresso regarding one particular machine, I received a swift reply that answered my query and also suggested a similar alternative. I ended up purchasing the alternative, which looked a better fit for my situation and was also better value for money.

Once ordered, I received regular updates and the order arrived 3 days later. It was in good condition (as you would expect) and had been well packaged. I had an after sale query, which was also answered very quickly.

I would use this business again, as the contact I’ve had has been positive and informative.

4 september 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

many thanks for review and enjoy your 2b pid Quick Mill Luna

Beoordeeld met 5 van de 5 sterren

Long-term servicing of an Elektra SX espresso machine

My Elektra SX came back home today from Port Talbot and it's working at least as well as it did when it was new, 18 years ago. Frank has had it in his workshop several times in between and his service is always thorough, prompt and courteous. First class and highly recommended!

4 september 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Always a pleasure to tune / service Elektra coffee machines

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service - Francis brought our elderly espresso machine back to life, making brilliant coffee once again - nice guy too!

31 augustus 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

A pleasure to have overhauled your v1 Rocket Giotto with a few upgrades :)

Beoordeeld met 5 van de 5 sterren

Really helpful

Francis recently repaired and serviced my elderly Ascaso Dream. Quick turnaround, and back making better coffee than it has in years.

14 augustus 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

A Pleasure to have worked on your Ascaso Dream 2015 thermoblock

Beoordeeld met 5 van de 5 sterren

Brilliant friendly personal service

Brilliant friendly personal service. Practically rebuilt or ancient Rancillio machine it's better than brand new.
Very pleased can't recommend highly enough

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Thank you for you kind review . Your Silvia overhaul was really needed my workshop pillar drill was working overtime getting things correct.
& now you can enjoy tip top cafe` for many more years to come.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, fast and efficient. Serviced my Francino machine which now works like a dream.
Thank you

25 juli 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Many thanks for your kind review. Happy to hear after a good service your Fracino Bambino is running sweet again

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic customer service

Absolutely fantastic customer service. Great price and turn around. Highly recommended !

25 juli 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Thank you so much for your kind review, Glad your top of the range Delonghi is now brewing great again .

Beoordeeld met 5 van de 5 sterren

Fast, quality service

Ferrari Espresso have just serviced my 2007 ASCASO dream and it has come back like new! Fast and efficient service, Francis was very helpful and it’s great to have the machine back making great coffee. Thanks Francis!

1 augustus 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Many thanks for your kind review and enjoy brewing good cafe` from your little Ascaso

Beoordeeld met 5 van de 5 sterren

Espresso Machine Customer Service

Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valve. After one email I was bringing the machine to him directly and he fixed the part within a few hours. Great explanation and customer service. Fantastic local dealer and so helpful. Will buy all my machines from here for as long as I enjoy coffee. Thanks again!

25 juli 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Thank you for your kind review, Enjoy brewing from your 2b Duo PID

Beoordeeld met 5 van de 5 sterren

Fantastic service and quality products

I had been looking to buy an espresso machine for some time and came across Ferrari Espresso during my search. Francis provided me with very clear and helpful feedback and guidance on the machines that I was looking at, he was also on hand to give advice while I was setting up my machine. Great service and products, thanks to Francis for all the help,

29 juni 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Thank you for your kind review enjoy brewing coffee from your Quick Mill 02835 Superiore

Beoordeeld met 5 van de 5 sterren

High quality care

Just had our Pavoni espresso machine returned after a long over due service. Francis Ferrari-Lane provided a great experience - we chatted on the phone before I sent the machine to him; he was very reassuring. The fact he supplies the company we used to use was a real comfort. The machine has come back in great condition and making great coffee! They are busy so you have to be patient - but definitely worth the wait - Thank you!!

24 juni 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Thank you for you kind review enjoy brewing coffee from your La Pavoni

Beoordeeld met 5 van de 5 sterren

Excellent advice and service, very friendly too.

Excellent advice and service from Francis. Initially I contacted him by email many months ago for advice on a particular espresso machine and he responded very quickly and gave me clear guidance.

Then recently I finally had the funds available to order the machine and called up for more advice which he freely gave and answered all of my questions.

Finally I placed the order online the same day, and my shiny new machine arrived the following day, and incredibly well packed (double boxed). I will keep both boxes in case I ever need to send it back for servicing or repair.

I think I could have saved £50 going elsewhere (to a box shifting site), but I wouldn't have got the level of support that I needed.

One very happy customer here, and from my reading on Coffee Forums UK it seems like there a lot of happy customers there too.

I shall be ordering some more items from Ferrari-Espresso in the future.

9 juni 2023
Review zonder uitnodiging
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Antwoord van Espresso Lane Ltd

Thank you for your kind and detailed review & we always want to offer the best service for new & old customers nothing less

Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

Ferrari Expresso Ltd was really responsive when I needed some help and ultimately a complete service.

Ferrari Expresso Ltd was really responsive when my Quickmill Anita Evo developed a leak. Once I realised I was a bit out of my depth being a DIY'er I sent the Coffee Machine to them for a complete service.

I was really impressed with their knowledge and customer service. My machine has never worked as well as it does now.

8 juni 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Many thanks for your kind review, As official Quick Mill Dealers we have the experience and spares to ensure machinery is tip top as it left the factory or even better for the service

Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

I purchased my first ever espresso…

I purchased my first ever espresso machine, the Quick Mill Pippa and I could not be happier l with it. It came well protected inside the packaging and was tested by Ferrari Espresso at some point prior to shipping. It even came with some coffee beans as a gift which I am pleased to say resulted in the first drinkable and tasty espresso I got from the machine!
If I were to offer one area for improvement, I would say the website while functional does lag behind some of the other sites I browsed in terms of user friendliness and style. Ultimately it had the information and product I wanted and the service provided was great!

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great advice and service

I contacted Francis to help get more details and compare the two espresso machines I considered, which are unavailable here in Israel. He was helpful, knowledgeable, and responsive, and I ended up ordering one of them. It was sent on the day promised and arrived on time. I highly recommend

3 mei 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Many thanks for your kind review & purchasing the Steel Duo ELECTRONIC from us, So glad you are enjoying it, We are always happy to quote Export orders for Coffee Machinery & Spare parts
Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

We had wonderful service from Francis from our initial enquiry through to delivery. We were kept up to date throughout and the coffee machine arrived well packaged - and ready to go with a free pack of coffee beans! We would definitely recommend Ferrari Espresso Ltd for their excellent customer service.

27 april 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

A Pleasure to have supplied you your Cassiopea 03004 2b coffee machine Thank you for your kind review & enjoy
Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

The Farrari of coffee machines

Francis has serviced our 1999 Elektra 3 times over the last 15 years. He’s knowledge of our machine is fantastic and comes back like a new machine.

Highly recommended.

19 april 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Thanks for your kind review. Always a pleasure to work on your semiautomatica sxc Enjoy happy brewing

Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

Great response time and customer service buying high-spec espresso machine

Francis from Ferrari-Espresso was fantastically helpful and responsive when I contacted him wishing to buy an espresso machine. The machine underwent a professional check before shipping and arrived promptly on the day promised. Based on my experience I can highly recommend buying from Ferrari Espresso, their service has been outstanding and it’s clear they care deeply about providing first rate customer service!

17 april 2023
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Many thanks EG on purchasing your High Spec coffee machine from us. We always want the best for our customers .
Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

Wonderful experience buying my new…

Wonderful experience buying my new coffee machine with these guys, kept me up to date throughout the whole process right up until delivery. Wouldn’t hesitate to recommend to anyone.

22 december 2022
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

A pleasure to have sourced and sold you your high spec coffee machine from our Italian Partners . Enjoy

Ferrari Espresso Ltd

Beoordeeld met 5 van de 5 sterren

Excellent service

Good place to buy espresso machines, coffee accessories and spare parts for coffee machines. Fast delivery, competitive prices and a very friendly service if you need help with your online purchase. Would definitely recommend Ferrari Espresso.

18 februari 2022
Review zonder uitnodiging
Logo Espresso Lane Ltd

Antwoord van Espresso Lane Ltd

Many thanks for buying your high spec Coffee Machine from us for export . We always aim to please. Enjoy happy Brewing

Ferrari Espresso Ltd

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