Ffordes Reviews 226

First time purchasing any used photography equipment. I had always previously hesitated, given how much kit costs without physically seeing it. After finding a used Sony 135mm F1.8 GM lens on the Ffordes site, described as "Mint" condition, I gave them a call to discuss the lens. I spoke to a very helpful Ross, who described the lens over the phone. He gave me confidence that the lens was indeed in mint condition and reassurances one buying used equipment. I decided to go for it and Ross took the order over the phone with next day delivery. Item has just arrived and I couldn't be happier. Superb service and a lens in mint condition. I will certainly consider purchasing used equipment from them again in the future. Also looking forward to popping in their store next time I'm passing that way. A very very happy customer! :)

I just wanted to thank Alister Bowie of Ffordes for so kindly persevering with answering all my multiple questions along my journey to choosing the right camera and accessories to meet my outdoor adventuring and UK mainland occasional faint aurora borealis capturing. I've now made the order for a camera and tripod and hope to be soon photographing polar bears and glaciers in Svalbard, maybe even some Northern Lights if I get very lucky.

I rate Ffordes photographic as a outstanding photographic company with impeccable service, politeness , speed efficiency and a totally superb returns policy.
Their product description for used items is accurate and I thoroughly recommend this company .

I wanted to thank John at Ffordes for his fantastic customer service and the fact that he was nice to deal with. I was looking for a hard-to-find Fujifilm weather resistance kit, and he went the extra mile to assist me with my enquiry and had the part that I needed. Because of his level of service and customer care, I then went on to buy two additional lenses for my camera. I would not hesitate to buy from Ffordes again in the future, and I highly recommend them. Top Quality service.

Absolutely first rate service.
I found an adapter I've been searching for for quite a while.
It was agreat service and just over 24 hours later it was sitting on my desk.
Incredibly friendly and helpful staff.
Wouldn't hesitate to use again.

Excellent experience buying from Ffordes. Very helpful and friendly people fast delivery and very competitive prices.

Heard about them, was in the area so called in. Surprising / great setup out in the wilds. Super helpful, nice range of kit and know their stuff. Great service. I'll be back.

I was very impressed by the friendly, knowledgeable and professional service I received yesterday when I rang to order a pre-owned leather pouch for my M-camera and collapsible lens for hiking and rural architecture photography. The assistant talked me over the details of the item thoroughly and answered my questions in a calm non-pressuring way. The cost was a third of what a European shop was charging, yet the item was in perfect condition and arrived this morning promptly, sensibly packed and protected.
Brilliant service. Every time I go out with the camera in this accessory pouch I shall feel good as the purchase experience was so positive.

Goods arrived has stated, great to deal with
Big thanks

I had been looking for a specific type of used DSLR for some time before I located exactly what I wanted on Ffordes’ website. My telephone call was picked up promptly by a human (!) and my few questions were answered most satisfactorily. I requested a day’s delay on delivery and once I had the tracking number I was able to see that my camera was on its way, delivered the day I had requested with everything that had been promised. All in all an excellent buying experience for a long sought after piece of equipment.

I knew of Ffordes reputation because of Mark Littlejohn’s warm words about them, so finding myself on the Isle of Harris with a missing battery charger they were my first port of call for help. Excellent response, they found me a second hand universal charger that with the Heath Robinson addition of an old memory card to wedge the battery in place worked a treat. Posted straight away and all sorted. Simply brilliant - thank you!

I recently purchased a Leica IIIF BD Rangefinder 35mm Camera (circa 1951). As there are many pitfalls to purchasing a 75-year-old camera, I called & spoke with "John". I am by no means a photography "expert" - I consider myself, more of a "happy amateur". John took the time to not only answer all of my various questions but also, imparted his knowledge surrounding issues that were unknown to me. I was so impressed & reassured by this, I purchased the 50mm lens as well. If you are like me, a little lacking in the "knowledge department" & would appreciate honest & jargon-free answers, this is the shop for you. The camera arrived the next day. Excellent service throughout & I wouldn't hesitate to both recommend & return as a customer.

Superb service, advice, price and quality assured when dealing with Ffordes. When my Canon 20D died Allister at Ffordes was able to supply me with a little used almost mint 500D body. Great advice and choice offered.

Very, very happy to have been able to snaffle an Olympus laser dot sight, used, and at what is currently the steal price of £59 when used examples are making more than twice that on E-Bay

Item dispatched quickly and arrived exactly as described, well packed - great service and coms.

Ordered a tripod off their web site. Heard nothing for several day then phoned. They could not find the tripod in their shop. I had to pay another £10 for another tripod that they could find.
Why did they not let me know of these problems? I had to phone up. Not good customer service.

Recently Ffordes finished selling my Nikon camera equipment at the prices they said they could get for it. Even after they had taken their commission and collection charges I was still over £200 better off than I would have been if I had sold to a different but well known used and new camera trader.

Ffordes were easy to deal with and gave great instructions. They sold all 4 lenses and 1 body within 4 months despite them being cropped sensor DSLR technology which is falling from favour as new buyers tend to go mirrorless now.

As each sale happened their accounts team kept me up to date with the details of what sold and financial transfer to my account.

I thoroughly recommend Ffordes, a great team.

Highly recommended, been with them for many years. Honest, straightforward and efficient.

I was so hesitant about buying the 35mm lens as it was expensive and I was worried about purchasing it online, however, I had NOTHING to worry about. The lens arrived super quick, I even called them just for reassurance and they answered immediately. The product is even better than described, would 100% order from Ffordes again :)

Recommended by a retired pro photographer when asked about selling 2 cameras. Advice followed and I was very impressed with the polite and knowledgeable staff - thank you.
Cameras sold very quickly and money paid back very promptly.