Fields Domestic Appliances & Kitchens - Beaconsfield Store Reviews 92

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go back to the large nation wide store we have used in the past. Well done Fields. Many thanks.

2 separate purchases of first a Fridge and then a Freezer, both in October 2025.
Fields seem to operate to "old fashioned values":
--------Polite, helpful and capable staff at all levels.
--------Well appointed and stocked showrooms.
--------Honest discussions about appliances.
--------Fast and reliable communication (Face to face, telephone, email).
--------Deliveries prompt, on time and very carefully conducted.
We've had a Fridge and Freezer in our houses for the past 40 years and I've largely ignored them, but I actually like looking at these 2 new Liebherr units.
We will most definitely use this company again, thank you very much for a pleasant experience.
Paul and Lorna, Watford.

The washer/dryer was installed successfully although the installer was a little unhappy that delivery arrangements had not been established beforehand. That was entirely down to Fields who clearly stated the delivery time could be arranged on the day of delivery as we had only returned from a holiday the evening before. So far so good with no issues.

Absolutely fantastic service from Fields who I cannot recommend highly enough! My 91 year uncle lives in a fourth floor flat with no lift and needed a new integrated fridge/freezer. The big appliance companies could not guarantee deliver to his flat but Fields confirmed it wasn't a problem. The delivery/installation team arrived within the quoted 3 hour delivery slot and went above and beyond having to make some adjustments to the built in cupboard to ensure a good fit. My uncle is a very happy customer indeed!

Fields are a straight forward company to deal with.
Discuss your need and situation and they have never failed to deliver an all round first class service.
Alan Murphy.

Great advice on my new washing machine, thank you, with smooth installation and removal of my old appliance. Would recommend Fields and very grateful for their help.

So disappointed with this well established business.
Was looking for a quality intergrated freezer to replace the one l had for 20 years.
They sold me a product off the shop floor with a fancy American name which turned out to be manufactured by a Company in the UK renown for inexpensive rather than quality products. Although the price they charged me did not reflect that.
Had an issue with one of the drawers from day one.
Which has since broken twice and had to be replaced each time eventually by the manufacturer. Having had the product for a short period when l went to the Store and complained they were not the least bit interested and referred me to the manufacturer. From that experience will not be shopping there again.

Very welcoming and knowledgeable staff.
Efficient delivery and installation. We are very pleased with our new washing machine.

Very helpful from the start. They helped my through the minefield of choosing an induction hob and replacement extractor fan then supplied and fitted them within a week. There was a problem with the hob installation as the gas supply to previous hob had not been correctly capped so they put me in touch with a plumber who was able to come and do this and finish the installation within a few days

Apart the delivery driver who was excellent this company's staff are not interested in helping . I had some issues with a Fridge Freezer I bought. The problem and response came across as nothing to do with them. Didn't believe my explanation and I had to ring the manufacturer. Take your money and the rest is your problem . I only had the item 1 week . Won't be using them again

Excellent experience. I thought my expensive vacuum had given up the ghost. I explained over the phone the problem and they provided some suggestions to resolve . When that didn't work I brought it in, they opened it up and they new exactly what the problem was and explained what need to be done and the cause that was particular to the brand. After fitting the filter they powered it up to check it was working properly. I could have spent a lot of money on Amazon buying the wrong filters (as there were several for different models). They saved me a lot of money by taking it in and getting 1-2-1 advice. Thanks.

Needed a replacement washing machine, like to shop local where and when I can, so I popped into Fields in Beaconsfield who I’ve used over the years. Can happily report the service is as great as ever. Machine selected, Wednesday afternoon- delivered and fitted promptly Friday morning - fabulous can’t get better than that. All with a smile, very knowledgeable model/ make advice and dependable delivery. How lucky are we to have this level of service and a shop close by. Everything was spot on and the machine exactly as needed. Well done Fields team.
Thank you !!

From visiting the shop to completing the installation of the integrated fridge/freezer was a pleasing experience. The staff were very professional at every level. Would highly recommend this company.

Had a great experience with Fields, I did ask lots of questions and called quite a few times and they were always happy to help.
The guys were very careful on the installation of my new fridge freezer which I appreciated and the item looks great.
Very happy and would recommend, also I do like to support small local businesses.

A very positive experience shopping with this company. Easy to order. Exceptional communication and customer service, they made me feel important and valued. I will 100% use this company for any future purchases.

Excellent customer service, quick and helpful delivery

Been going to Fields for years now and always found very helpful and polite staff. Just had a new kitchen and all new appliances from them. Clive listened to me and put into the design everything I asked for. Supplied extra fittings when I changed my mind about a door then made sure I was happy with the outcome.
Happy to recommend Fields anytime.

Excellent service from sale to installation

Fantastic personal service!
The drier was delivered on the same day.
Long established local business with great reputation. Highly recommended.

I have used fields for the supply of all of my white goods since their first week of trading. I have bought cheap microwaves through to complete Miele kitchen goods. I always compared them to John Lewis and quite frankly, to speak with Clive regarding a product, buy it, have it delivered, have it installed and then the old unit removed without any issues is worth it’s weight in gold. I even had to call him on Christmas Eve as a Miele dishwasher had failed and the tenant had a new one installed by the afternoon. Exemplary service and an extremely trustworthy local business!