Fiio Reviews 

I bought a Fiio M33 DAP, my DAP was shipped the next day, and a day later I was listening to music on my new device.
Excellent service and seller, highly recommended!

Very good service and fast :) Thanks :)

Excellent! Excellent communication, fast delivery, highly recommended!!!

I recently purchased the FiiO K13 R2R and I'm very happy with it. The R2R DAC delivers a warm, natural sound that pairs beautifully with my headphones.

What really stood out was the customer service. The team was very helpful with my order and went out of their way to make sure the delivery went smoothly. It's rare to get this level of attention and communication, so it's appreciated.

Highly recommended — both the product and the people behind it.

Excellent company to deal with. great communication, fast turn around. Highly recommended

I ordered Fiio DM15 to be delivered to Cyprus with a standard delivery, but the seller decided it would take too much time and upgraded it to express for free. I received it today, everything works nicely. Great service, I definitely recommend it.

Evangelis was very professional and effective to solve a situation i have with my Fiio m21 player.
thank you

Git immediate replacement for not working stereo channel of Fiio KA15. Super

Todo correcto.
Hubo una pequeña confusión por su parte al enviar el producto. Pero al comunicárselo, resolvieron el incidente de forma amable y rápida. Se hicieron cargo de los gastos de devolución y nuevo envío.

Amazing store! Second time purchasing stuff from them. Super fast delivery, outstanding products.

Evangelis swiftly corrected a mistake I made in the order and gifted me express shipping with no charge. Top class service, would buy again from here anytime

Excellent support.
Friendly contact.
Customers are treated with care.

Ordered FiiO T1 earphones to Lithuania — very fast shipping.
Excellent experience both with the purchase and the warranty service. Communication was smooth and professional.
Best regards to the FiiO representative in Europe — highly recommended!

The FiiO DM13 CD player is an excellent product that plays my many old CDs with great quality. Unfortunately, the cap holder on the first one I received was broken. I contacted customer service and they emailed me a return label. Just a few days later, I received a replacement. The second player is flawless and works perfectly.

Ho avuto un problema con il primo prodotto inviatomi ed Evangelos è stato molto disponibile e gentile nel cercare di risolverlo. Non essendoci soluzione me ne hanno inviato uno nuovo.

2nd warranty claim, this time for headphone cables that started having the usual disconnection problem as the wire gets damaged, and they sent me a new set of cables. Took about 2 months to send as they were missing stock and had to wait, but understandable considering I was only asking for an accessory, and no issues.

This is the best store to get fiio products in Europe. The shipment wasn't fast due the holiday season my parcel was lost by the shipping company but the customer service was very helpful and helped me solve my problems even outside the opening hours (very grateful for that).

It's a great store and I will definitely order again from them. The only drawback is that it's hard to contact them through email but the chat on the website was the fastest response I have ever seen. The best fiio store in Europe!

Evangelos was very responsive to my issue, investigated and provided a replacement device.

Since day one of ordering my K9 Pro Ess from Fiio.eu the support and immediate service was one of the most positive experiences I've ever had as a customer of hi end audio products. The product was delivered fast and secure to my destination and I couldn't be any happier from the whole experience from Fiio.eu. The impecable support and after sale peace of mind are a big plus of my experience and I highly recommend them.

I’ve bought a K13 R2R, took 1 day to arrive from Bulgaria to Portugal, Impressive.

All arrived in good shape, the team went over and above to meet my needs, I was really impressed, ultra fast shipment, great communication and product arrived well packaged, thanks!

Highly recommend.