My Olympus Trip 35 camera has just arrived, and I'm very disappointed with the leather finish. I chose the brown textured leather option, but instead received a camera with smooth brown leather. Wh... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Finally got a response after 3 weeks for a return address, so I returned the unopened package (as I didnt end up needing it), paid for my own postage, got a delivery proof it's been delivered, and gue... Toon meer
Ordered and everything arrived a day before expected delivery. Nice protective packaging and plenty of bubblewrap around camera. Seems clean and all in working order.
I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.
Contactgegevens
Verenigd Koninkrijk
- 020 8050 4549
- hello@filmcamerastore.co.uk
- filmcamerastore.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No reply from support
Had an issue with with camera I purchased, submitted using the form on the website and emailed twice yet no reply from them... Currently have a £100 paperweight.

Antwoord van Film Camera Store
Half my order did not arrive.
I ordered batteries with my camera but the batteries have not arrived yet.

Antwoord van Film Camera Store
I needed to get an Om10 manual to use…
I needed to get an Om10 manual to use my late mates 35mm camera. You sent me an original one. All is good. Thanks.
Arrived on time well packed and in…
Arrived on time well packed and in perfect condition
Mystery items nowhere close to advertised
I ordered a few of the mystery items; an Aztec camera strap (which is great), an unbranded large loud and bold SLR bag and a large unbranded loud and bold compact camera bag.
Don't bother buying the bags.
I received a small navy blue lowepro slr bag which would only fit an SLR and one attached lens with maybe some wipes. Not the loud and bold unbranded bag I ordered which is supposed to hold 2 extra lenses alongside the camera, and still have space for a large flash unit.
The compact bag has the same issue, it is also a navy blue lowepro bag, which will hold a compact camera and maybe a roll of film.
Loud and bold generally means bright colours, patterns etc. Where does drab navy blue fit into that?
As an aside, these are branded bags, not the biggest problem in the world obviously but come on, if you offer branded bags and unbranded bags, at least give us what we pay for.
This is not as advertised at all.
If you don't have the stock to fulfill an order just tell us rather than sending any old rubbish from other orders.

Antwoord van Film Camera Store
your website said sign up to get extra…
your website said sign up to get extra savings which I did , and yet it didn't give me any extra savings. I emailed.

Antwoord van Film Camera Store
Dirty fungus covered camera
I was sent a dirty camera that was covered in fungus. Had to send it back and pay for postage. I’ll change this review if/when the situation is resolved
Very disappointed
Camera was broken and would not work. I had to pay return postage. Cost me £5 to be sent a broken camera that was obviously not working. Refund sorted efficiently but still cost ME money. Very disappointed with the whole experience.
I have not got my 1st time purchase…
I have not got my 1st time purchase discount
My order was taken with payment, paid for express delivery and delivery is days late !

Antwoord van Film Camera Store
Great service and product
Is this a scam site??
Is this a scam site?? Whilst I obv wasn't expecting a Mamiya when paying just £20 for a 'fun' Lomo-style camera, the nasty, cheap camera received looked like an infant's throwaway toy. The Fujicolor 26exp they charged £10 extra for turned out to be a 'My Love' (?) nasty, cheap Chinese brand - with 12 exposures and no expiry date. Then, just to make absol sure I understood just how poor this company is they then ignored my email. I'll spend whatever it takes but i will get this refunded and, in the meantime, i'll post reviews wherever i can.
6/1/23: This operator is so sure of their quality of service... they tried to delete my review. They are also 'mistaken' in claiming to have replied to my email; I contacted them via their chat, they never emailed me (other than marketing spam), and never addressed the false advertising of their product.
6/1: Another distortion in yet another over-defensive reply by this vendor: Your staff were not described as 'pathetic' or 'laughable' - that makes no sense whatsoever - but your website accuracy, your quality of product, your standard of customer service certainly were!
You didn't even bother to advise re the substitution of a blatantly inferior quality film, you then made no apology for it - and yet you spend 10x longer trying to try deflect criticism of a pathetic quality of customer experience! Maybe try focus on the customer experience rather than on your thin-skinned response to criticism of your poor product and service??
& Keep the money - I'd rather throw this rubbish away than pay for postage and waste any more time on such an appalling operator.

Antwoord van Film Camera Store
Very pleased with the service
Very pleased with the service. Had to cancel order and get an immediate, no quibble refund.
Worst customer service I’ve ever experienced. False advertising.
Ordered a camera - estimated delivery was 30th Nov - 2nd December. Royal Mail did not receive the parcel until 13th December, and I have still not received the camera (which was shipped by Everi, therefore should not have been impacted by Royal Mail strikes).
They are currently posting on instagram that orders will arrive in time for Christmas. When I commented that I still have not received my order from November, the deleted the comments and told me that I am “slurring their instagram” and blocked me. At no point did I swear or post anything rude in the comments. Was simply stating an honest review that could have been dealt with professionally.
Update: Camera has still not arrived 29.12.22. They also tried to dispute this review so it would be taken offline on Trustpilot, but still have not gotten back to my recent message regarding a refund.

Antwoord van Film Camera Store
Would Highly Recommend
Excellent communication, fast shipping, great price, you couldn't ask for any more!!
They’ve got my money. I’ve got no camera.
Initially they were very helpful in helping me to choose the right camera. I paid over £90 but to date no camera has been delivered. Customer services who originally were very quick to sell me a product, have refused to answer any of my queries. Banging my head against a brick wall, would be more fun. So, they have over £90 of my money. I have no camera. Make your own mind up about this company. My advice would be to shop elsewhere. Shocking.

Antwoord van Film Camera Store
Excellent all round!
The excellent advice, speed & personal approach on chatline, and prompt delivery despite postal delays. And the packaging was excellent - took ages to unwrap which reassured me that FCS care about their service. :)

Antwoord van Film Camera Store
Scammers, complete Scammers
Camera finally arrived two weeks late and I was willing to forgive everything only to find the automatic light sensor is broken, the camera is filthy and there was some kind of sticky substance inside the back, clearly no one is checking these and they're flipping them as soon as they get them for a massive profit. Scam website, never use.
If any further proof that this company are absolute scammers is required, they tried to have this review removed as not genuine, unbelievable. Thankfully I have provided proof to Trust Pilot so it will stay up. Scamming then trying to hide it, not a good look.

Antwoord van Film Camera Store
Arrived quickly and in great condition!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







