Film Camera Store Reviews 

338
TrustScore 3 uit 5

2,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

My Olympus Trip 35 camera has just arrived, and I'm very disappointed with the leather finish. I chose the brown textured leather option, but instead received a camera with smooth brown leather. Wh... Toon meer

Beoordeeld met 1 van de 5 sterren

Finally got a response after 3 weeks for a return address, so I returned the unopened package (as I didnt end up needing it), paid for my own postage, got a delivery proof it's been delivered, and gue... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered and everything arrived a day before expected delivery. Nice protective packaging and plenty of bubblewrap around camera. Seems clean and all in working order.

Beoordeeld met 5 van de 5 sterren

I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Toon meer

Bedrijfsgegevens

  1. Camerawinkel

Geschreven door het bedrijf

With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

338 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,9

Alle reviews

(338)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I love my new camera

I love my new camera! Absolutely obsessed and it looks brand new! Will definitely be recommending this site to friends

12 september 2023
Beoordeeld met 1 van de 5 sterren

Camera went missing despite Royal Mail confirming delivery

AVOID....
Agreed a price for an Olympus muji camera and sent off in the post to the address supplied
Royal Mail confirmed delivery to the address.
Film Camera store denied receiving the camera. Despite emailing them the post office delivery confirmation I received no further response.
Lessons learned send anything recorded/registered as it appears on google maps the address is a brick yard

5 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered an olympus recon camera for…

I ordered an olympus recon camera for my partners birthday present.. The correspondence was excellent, tracking info up to date from UK to France and the camera arrived as expected. Excellent service and I will recommend you to everyone. Thankyou so very much, I have a super happy boyfriend!

7 september 2023
Beoordeeld met 3 van de 5 sterren

Never responded to my aftercare…

Never responded to my aftercare questions about cleaning the large amount of makeup on the back of the camera. I understand it is secondhand but I at least expected it to be clean. The camera itself is in working order but the description could be more in-depth of the flaws on the website.

28 augustus 2023
Logo Film Camera Store

Antwoord van Film Camera Store

Hello, We're sorry this has happened. If you could please send us an email with your order number we'd be happy to get your camera cleaned up for you.

Many thanks,

The Film Camera Store.

Beoordeeld met 1 van de 5 sterren

Broken and not usable Olympus OM10!

Seamless delivery however I feel I have been mislead into thinking one of the Olympus OM 10 in stock was in working conditions. I understand this is a model from 1979, which advertised as used in the ad, however I would expect a used camera to be in working conditions. The lever and the shutter are jammed and not in working conditions! Therefore the lack of transparency in the ad made me believe it was worth purchasing. To conclude I feel I have been mislead into believing I was buying a working used item and therefore cannot use the item as expected.

8 september 2023
Review zonder uitnodiging
Logo Film Camera Store

Antwoord van Film Camera Store

Hello Tomas, We're sorry this has happened. If You'd like to send us an email with your order number we'd be happy to either issue you a replacement or a refund.

Many thanks,

Film Camera Store.

Beoordeeld met 2 van de 5 sterren

They send you the wrong stuff but you have to pay to send it back!

The website is pretty decent and looks like it might have some good stuff on it, I won't be buying any of it though. This is the only reason I've given them 2 stars instead of 1. So I order a retro digital compact camera to take on holiday, it arrives when they say it will no probs there. Okay I did leave it till last minute but still. So camera comes 1 day before I leave. I unpack it to find the wrong lead is in the box and it can't be charged making it totally useless. I now have to go out and buy another camera. I e-mail them while I'm away explain the situation and I'm told no worries just return it whenever I'm back for a full refund, sounds reasonable. I get back can I have a return postage stamp please? Oh no that's not in line with our returns policy! So you send me a camera that pretty much doesn't work as the wrong lead has been packed and you want me to pay the return postage? Yes. Never heard anything like it in my life! Can't trust them now so won't be buying from them again.

25 juli 2023
Beoordeeld met 2 van de 5 sterren

Not serviced as advertised

Easy purchase and quick delivery although camera was thrown over gate by delivery company! Had been advertised as serviced, but came with dirty lens and mirror, the light seal was also missing.

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing customer service!

Absolutely amazing customer service!! I accidentally ordered the wrong one and sent it back, I got in contact with them and they were super accommodating, I would very highly recommend, I will be purchasing from your store again !!! Thank you to the whole team!!!

24 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great service

Great service. Fully functional camera arrived as described with only minor cosmetic wear (expected for a camera made in the USSR).
Recommend if you're looking to get into film photography and want the assurance of a refurbed camera rather than take a gamble at a second hand one off ebay.

9 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The delivery was perfect

The delivery was perfect.
At one stage I got in touch and was told my delivery no. didn't exist.....panic...this was a present. Anyway I emailed, and immediately got a reply telling me it was already on the van...and it was. It was my mistake but it was dealt with brilliantly.

30 juli 2023
Beoordeeld met 5 van de 5 sterren

Old standard Rolleiflex

I was buying a nearly ninety year old camera. The camera arrived promptly before due date, thanks to prompt dispatch (also praise to postal services) the camera arrived today. It was well packed seems to be in good working condition. I cannot wait to put a film or two through it.
I can recommend this company for its service,

Jonathan

31 juli 2023
Beoordeeld met 5 van de 5 sterren

Olympus trip 35

I needed my camera earlier than the original delivery date and they were able to get it to me on time! I love the camera and have been having the best time using it on holiday!

31 juli 2023
Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. No reply to messages. Phone number doesn’t work.

26 juli 2023
Logo Film Camera Store

Antwoord van Film Camera Store

Hello Robert, We're terribly sorry we missed your previous messages. As a small business, we aim to respond to all emails, messages and calls within 1 to 2 business days. If you'd like to send us an email we can discuss this matter further.

Many thanks

Beoordeeld met 4 van de 5 sterren

The delivery is really speedy

The delivery is really speedy and specialised for the kinds of stuff being transported. Happy that the cameras are all refurbished and trustworthy.

4 augustus 2023
Review zonder uitnodiging
Logo Film Camera Store

Antwoord van Film Camera Store

Thank you! We hope you enjoy your new camera!:)

Many thanks

Beoordeeld met 4 van de 5 sterren

Late Delivery

The camera was not delivered until I emailed as to why not, but a very quick reply explaining the delay.

17 juli 2023
Logo Film Camera Store

Antwoord van Film Camera Store

Hello Howard, We thank you for your understanding towards this matter, and we hope you enjoy your new camera:)

Many thanks

Beoordeeld met 1 van de 5 sterren

Lack of sales information

There’s no information online that all cameras are used and the camera I eventually received didn’t work. I also have to pay to return the item.

16 juli 2023
Logo Film Camera Store

Antwoord van Film Camera Store

Hello Paul, all of our cameras are marked as used but refurbished within the product description (please read carefully). Many thanks

Beoordeeld met 1 van de 5 sterren

The camera doesn't work

The camera that I ordered doesn't work. I have tried to contact the company by web message, web chat, phone and email, so far without success

24 juli 2023
Review zonder uitnodiging
Logo Film Camera Store

Antwoord van Film Camera Store

Hello Naomi, we are sorry we missed your messages. As a small business, we aim to answer all calls and emails etc within three working days.

Furthermore, We have now messaged you about your inquiry.

Many thanks.

Beoordeeld met 5 van de 5 sterren

camera is perfect

camera is perfect! very fast delivery! thanks so much!

2 juli 2023
Logo Film Camera Store

Antwoord van Film Camera Store

Thank you Mia! we hope you enjoy your new camera:)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer