Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... Toon meer
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... Toon meer
Bedrijf heeft geantwoord
Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
Contactgegevens
Verenigd Koninkrijk
- filstor.co.uk
4,2
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service.
2 parts did arrived damaged by transportation.
Emailed filatorage and had an email response within 20 mins.
I supplied the part numbers of damaged parts and received them the next day.
Nwver had such good customer service.
Will def order from them again.
22 maart 2025
Antwoord van Filstor
Hello David, thank you for sending your 5-star review. I've passed your comments onto our customer service team. We hope that we hear back from you soon. Thank you!
Antwoord van Filstor
Hello Stan, thank you for leaving us your 5-star feedback. We hope to hear from you again soon. Thanks!
A great piece of kit with wheels for moving things!
Very quick delivery. Very well packaged. A great find, simple and practical solution for lifting a heavy piece of furniture off the ground for moving. Very happy. Thank you.
27 maart 2025
Antwoord van Filstor
Hello Judi, thank you for leaving us your feedback. We're really pleased to hear that your happy with the furniture removal platform dolly. We hope to hear back from you again soon. Thanks!
The cabinet was difficult to put…
The cabinet was difficult to put together and time consuming . Once we got to part of inserting shelves we realised one of the shelf supports was broken. There were also cracks in one corner of the cabinet. We had got so far in putting it together that dismantling would have been quite difficult and time consuming. I thought this cabinet would have been more robust than it was.
10 maart 2025
Excellent
Great. Quick delivery and just what I was looking for. Another 8 just ordered.
24 maart 2025
Antwoord van Filstor
Hello Will, we really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon. Thanks!
I am still waiting for delivery of my…
I am still waiting for delivery of my item. The courier is having difficulty finding me. I cant get through to your company by phone as it is always busy.
19 maart 2025
Antwoord van Filstor
Hi Susan, thank you for speaking to us on the phone. We understand you thought the review request was sent via the external delivery company used, and we share your frustrations. We are always reviewing the carrier companies we use, and your feedback is invaluable in helping us understand how they are performing. Please do not hesitate to contact us in the future - our lines are always available for our fantastic customers. All the best!
Antwoord van Filstor
Hello Sue, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future. Thank you!
Looks good quality
Looks good quality, prompt delivery looking forward to fixing on my garage wall and tidying up tools.
1 maart 2025
Antwoord van Filstor
Hello Tracey
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Quality product
Fast delivery. Secure package.
Very easy to assemble, instructions are very clear.
I thought I can’t do it or it takes a lot of time but did it an hour. No part missing.
Really happy , it’s quite solid and looks really nice and neat.
10 maart 2025
Antwoord van Filstor
Hello,
We are so grateful for you leaving us a 5-star review. Thanks for sharing your rating with us and the community. We hope to hear back from you very soon. Thank you!
Seamless transaction
Seamless transaction, robust easy assembly shelving system. Great prices.
4 maart 2025
Antwoord van Filstor
Hello Kate,
Thank you so much for leaving us a 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Excellent company
Excellent company, bought from the before, highly recommended and the van tilt bins are high quality.
28 februari 2025
Antwoord van Filstor
Hello Robert,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Satisfied customer
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent product at a reasonable price with fast delivery. What more could you ask for?
27 februari 2025
Antwoord van Filstor
Hi Julie,
Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
Some panels with wrong codes..NO BFs…
Some panels with wrong codes..NO BFs and not very clear building book,et
19 februari 2025
Excellent quality item posted fast…
Excellent quality item posted fast received within 48hrs
Good price paid will be purchasing more when in stock
Thanks
18 februari 2025
Antwoord van Filstor
Hello,
Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
Great Product
Quick delivery, great product sure I will purchase orher bits in the future
16 februari 2025
Antwoord van Filstor
Hello Steve,
We'd like to thank you for your 5-star review. We look forward to hearing from you again soon.
Excellent quality for the price
Excellent quality for the price. Easy to build and very prompt delivery
12 februari 2025
Antwoord van Filstor
Hello Polly, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Antwoord van Filstor
Hello Adam,
Thank you so much for the 5-star review, its great to hear that you were happy with the van tilt storage bins. We hope to hear from you again in the future.
Good all round experience.
Very fast delivery, good selection of products, value for money.
11 februari 2025
Antwoord van Filstor
Hello Keith,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Antwoord van Filstor
Hello Greg
Thank you for the 4-star review, we look forward to hearing from you again soon
Great lightweight heavy duty shelves…
Great lightweight heavy duty shelves for our work store room - nice price and quick and helpful delivery and driver so cannot fault them as a company - very happy to recommend and will be using again many times in the future - many thanks Dave
6 februari 2025
Antwoord van Filstor
Hello David, we'd like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.