I was contacted out of the blue about a distant relative. She was my father's cousin who I sadly had never met as her side of the family (there were 11 children between her father and my grandfather)... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The case managers are consistently helpful and proactive with communication. They always keep us updated on our cases and handle every query with the utmost care.
Bedrijf heeft geantwoord
You notified me after my aunt passed away, without you I would possibly not have known. After that you also found all familymembers that I can think of, and that is something I have deep respect for... Toon meer
Bedrijf heeft geantwoord
Where to start? I'll keep this short and sweet. Extremely professional. Able to answer questions - some of which may be considered rather odd - and helpful when doing so. Good - no, canc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're Finders International, an award-winning probate genealogy firm established in 1997. We trace missing heirs, locate assets, and support estate administration. Headquartered in London with offices in Cardiff, Edinburgh, Dublin, and Sydney, we work globally to help legal professionals, public sector bodies, and private individuals resolve complex cases. We are trusted experts in probate research, known for our accuracy, ethical standards, and commitment to excellence. Our accreditations include ISO 9001 and ISO 27001, and we are proud members of the IAPPR. Named Best UK Probate Research Firm for six consecutive years, we continue to lead the industry with professional, reliable service.
Contactgegevens
Verenigd Koninkrijk
- findersinternational.com
4,3
Uitstekend
120 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Highley recommended
They found me after the death of a relative that I had lost touch with. Their approach was professional and measured at a distressing time. I could not recommend them highly enough.
17 oktober 2025
Antwoord van Finders International
Dear John,
Thank you so much for your kind words. We’re sorry for the circumstances in which we first contacted you, but it’s lovely to hear that you felt supported and treated with care throughout. We truly appreciate your recommendation and are glad we could help during a difficult time.
Best regards,
Lisa @ Finders International
Friendly & polite to deal with &…
Friendly & polite to deal with & quickly sorted out. Would recommend *****
17 oktober 2025
Antwoord van Finders International
Dear Mrs Green,
Thank you for your lovely feedback. We’re so glad everything was handled quickly and that you found our team friendly and easy to deal with. Your recommendation is very much appreciated.
Best regards,
Lisa @ Finders International
Antwoord van Finders International
Dear Myles,
Thank you for your feedback — we’re really glad to hear that you found our team helpful.
Best regards,
Lisa @ Finders International
Very efficient and kept me informed
17 oktober 2025
Antwoord van Finders International
Dear Valerie,
Thank you for your kind feedback. We’re really pleased to hear that you found our team efficient and that you were kept informed throughout the process.
Best regards,
Lisa @ Finders International
Excellent company to have dealt with
You could easily communicate with Finders if not available they would always contact you back.
Always friendly and helpful also kept you upto date with what was happening.
17 oktober 2025
Antwoord van Finders International
Dear Noel,
Thank you for your kind review. We’re so pleased to hear that you found our team friendly, helpful, and easy to reach, and that you were kept updated throughout. It’s lovely to know you had such a positive experience with us.
Best regards,
Lisa @ Finders International
Very helpful
they were always helpful when I had a query, they also sent me my family tree when I requested it
25 september 2025
Antwoord van Finders International
Hi Rita,
Thank you for leaving such a lovely review. We’re so glad you felt supported whenever you had a query, and we’re pleased we could share your family tree with you too. It’s wonderful to know the experience was a positive one.
Best regards,
Lisa @ Finders International
Helpful
Helpful
Took time to answer questions as this all came as a surprise.
Explained the process.
24 september 2025
Antwoord van Finders International
Dear Sue,
Thank you for your review. We know it can feel unexpected to hear from us in these circumstances, so we’re glad our team could offer clarity and guidance along the way. It means a lot to know that you felt supported throughout the process.
Best regards,
Lisa @ Finders International
Antwoord van Finders International
Dear Daphne,
Thank you for leaving us such a lovely review. We’re glad you felt well cared for throughout your experience with us.
Best regards,
Lisa @ Finders International
When Finders first contacted me I was not sure I would have the support to go through my journey However they made it easy for me as they sorted everything out for me
When Finders first contacted me I thought it was a scam so I was very sceptical about accepting the help. I did put my trust in them after researching the firm
Throughout my journey with them they have been so helpful and supportive. They did respond quickly to any questions I had. I felt they did everything possible to ensure my journey went smoothly I appreciated it was a long process but felt very supported throughout. I would put my trust in Finders again
23 september 2025
Antwoord van Finders International
Dear Nigel,
Thank you for sharing your experience. We completely understand how surprising it can feel to be contacted out of the blue, and we’re glad you took the time to research us and felt reassured. It’s wonderful to hear that our team’s support and responsiveness made such a difference throughout the process, even though it took time. We’re truly grateful for your trust and your kind words.
Best regards,
Lisa @ Finders International
I work for a local authority and often make referrals to Finders
I work for a local authority and often make referrals to Finders in the hope that they can trace a deceased persons family. I am never disappointed.
2 september 2025
Antwoord van Finders International
Dear Mr Phung,
Thank you for your kind feedback. We really value the trust placed in us by local authorities, and we’re delighted to know our tracing work has been a reliable support for you. We appreciate your continued confidence in Finders International.
Best regards,
Lisa @ Finders International
The critical mistake made by the company. Wrong heirs approached.
0 stars again. Case Manager knew of Immediate Surviving Next of Kin. Proof by email. Finders International cold call to other next of kin lower down on Legal Succesion Law encouraging them to pursue claim by signing Agreement Form with them. Proof of this from Death Certificate of Immediate Surviving next of kin. Constantly trying to get printed Complaint Forms since 2018 from the Case Manager, Finance Manager and Customer Complaints email. No results. CEO contact email no results. As Finders always say to negatives on here they don't reply individual cases. They don't reply in any format. Had to submit this as 01/09/2025 but it is from 2019.
1 september 2025
Review zonder uitnodiging
Antwoord van Finders International
Dear Ms Fenn,
We note your further review on this matter. As mentioned previously, we cannot discuss individual cases publicly due to confidentiality, but we do understand that our team is already in touch with you directly and we hope a resolution can be reached shortly.
For the benefit of readers, we would like to clarify that as part of our research process we may make enquiries with wider members of a family to verify our findings and ensure accuracy. If you have further information you would like us to consider, we would encourage you to share this directly with your case manager or the team so it can be reviewed in the appropriate way.
You are also welcome to contact us at contact@findersinternational.com or via freephone on 0800 085 8796.
Best regards,
Lisa @ Finders International
Speedy friendly responses
2 september 2025
Antwoord van Finders International
Hi Lisa,
Thank you for your feedback. We’re delighted to hear that you found our responses both speedy and friendly — it’s exactly the service we aim to provide.
Best regards,
Lisa @ Finders International
I have used Finders International on…
I have used Finders International on numerous occasions over the years assisting me with Local Authority Public Health Funerals.
I have always found them to be a very professional and helpful company.
2 september 2025
Antwoord van Finders International
Hi Scott,
Thank you for your kind feedback. We’re delighted to hear that our support with Public Health Funerals has been consistently professional and helpful over the years. We truly value our relationship with local authorities and appreciate your continued trust in Finders International.
Best regards,
Lisa @ Finders International
Antwoord van Finders International
Hi Maxine,
Thank you for your lovely feedback. We’re so glad you felt supported throughout the process and found it easy to get in touch whenever you needed — it means a lot to know we could help.
Best regards,
Lisa @ Finders International
Beneficiaries …
We had no idea that we were beneficiaries to an uncle's will. Finders traced us and all others who could of benefited. Grateful for doing this.
4 september 2025
Antwoord van Finders International
Hi Sally,
Thank you for your kind words. We’re so pleased we could reconnect you with your uncle’s estate and ensure all beneficiaries were included. It’s always rewarding to know our work has helped families in this way.
Best regards,
Lisa @ Finders International
Very quick and helpful
4 september 2025
Antwoord van Finders International
Hi Helen,
Thank you for your review. We’re glad we could assist and make the process straightforward for you.
Best regards,
Lisa @ Finders International
I am yet to receive the full result…
I am yet to receive the full result from search.
28 augustus 2025
Antwoord van Finders International
Hi Philip,
Thank you for taking the time to share your feedback. As your Trustpilot account is linked to a team email address with multiple cases associated with it, we’re unable to identify the specific matter you’re referring to. To ensure we can provide you with a full update, please reach out directly to your Case Manager. You can also contact us via contact@findersinternational.com
or by calling 020 7490 4935 (Mon–Fri, 9am–6pm), and we’ll be happy to assist.
Best regards,
Lisa @ Finders International
Antwoord van Finders International
Hi there,
Thank you for your feedback — we’re pleased we could assist!
Best regards,
Lisa @ Finders International
Very efficient always helpful with…
Very efficient always helpful with advice and find the information we require.
It can be very challenging for ourselves when clients pass away and were trying to locate wills and family members.
2 september 2025
Antwoord van Finders International
Hi Donna,
Thank you for your kind feedback. We understand how challenging these situations can be, and we’re glad our support and advice have been helpful in locating the information you need. We truly value working alongside professionals like you in ensuring families are traced and estates are handled with care.
Best regards,
Lisa @ Finders International
Great for Public Sector Work
Our council has been using Finders for many years in order to trace the family of deceased people who would otherwise be untraceable or uncontactable by the first line of bereavement care - coroner's, hospitals, nursing homes and local authority. They have been an indispensable step in our process in caring for our deceased under the Public Health Act, helping us ensure that all attempts are made to trace family and that family can be fully informed and deferred to where possible. We have found Finders to be thorough, professional and a great asset to our work.
1 september 2025
Review zonder uitnodiging
Antwoord van Finders International
Dear Niamh,
Thank you for sharing such thoughtful feedback. We’re proud to support local authorities and other public sector organisations in this important work, and it means a great deal to hear that our service has been a reliable part of your process for many years. We’ll continue to do all we can to provide a thorough and professional service in helping families to be traced and informed.
Best regards,
Lisa @ Finders International
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