Findmymanual Reviews 

This company must be stopped from trading and scamming people by automatically deducting ongoing monthly debit payments of £24.90 from your bank account ! And they will won’t return it. Don’t use this site there thieves !!!!!

Complete scam. Looked online for a manual for my car costing £1.49. Manual never appeared and two days later £24.90 was withdrawn from my account. Called customer helpline and spoke to a very rude person who after telling her my situation refused to refund me the £24.90. Unbelievable that a company can operate in this fraudulent behaviour and get away with it. Countless bad reviews online. This company must be stopped.

Total scam - as all the other reviews say. They automatically sign you up for a 'subscription'.

Gave one star as you can't give less than one star. This company are a complete fraud. Paid a small amount willingly for a manual I couldn't find myself via internet search. I was sent the wrong manual and only part of that! Now they have taken a £24+ subscription from my bank account. Going to have to waste time arguing with them, asking for help from the bank and possibly getting a new debit card to prevent them taking more money. Scammers to be avoided.

NOTHING BUT A SCAM. THERE IS A U.S. TELEPHONE NUMBER BUT IT GOES TO A RECORDING AND EVENTUALLY SAYS THERE IS NO ONE AVAILABLE TO ANSWER MY CALL, TO LEAVE A MESSAGE. SO IT COST ME 95 CENTS U.S. WORTHLESS SCAMMERS.

This firm operate a complete scam - you think you are downloading a manual for a few pounds - unaware that you are AUTOMATICALLY being subscribed to a "service" that costs £24:99 per month.
They will cancel further payments ONCE YOU NOTICE ON YOUR BANK STATEMENT - but they will not refund.

Their website claimed to have found my manual for a TV I was given. Then it said £0.95 was the cost but if you look closely it says, (in very faint blue text), "for a period of 7 days, then £ 36.95 bi-monthly".
So they are duping you into a recurring card charge.
They then sent a manual that was for a different model, explaining that the one I wanted wasn't published by the manufacturer and maybe the wrong one might do.
This is where I looked at things again and discovered their scam.

Such a scam, found this company offering a pdf manual for £1.49. At no point did it say I was buying a monthly subscription. No refund, surprise, surprise. pdf manual has now cost me £51.29. Reported to my bank so they have blocked them.
On their actual Web site it states a monthly subscription but that's not how I found them. Gutted, lost so much money.

I received a copy of the manual I wanted immediately.
I did have a shock when I realised I was signed up for a monthly subscription without my permission.
However I contacted the company and after a couple of phone calls I was reembursed £24.50 X2 immediately so I thank them for that.

Had the same problem as everyone else is there anywhere to get your money back as in financial hardship and expected to only pay £1.49 but they took £25 ? Didn’t click anything to subscribe 😔 I am disabled and can’t afford this especially now 😢

I stupidly thought it was just one payment to download the manual. I now find that I have been paying £29.40 EVERY month for NOTHING. These are Fraudsters as nowhere does it say that they will take this amount every month until the stupid user stops the "subscription". Can anything be done to stop this FRAUD?????

I never had any manual ! I hovered over the site , then, when I found out the price, I left the site. The blighters have taken my money , but I never clicked on any buy button. That is like stealing : I had no idea that they could take my money without my agreement. I did not get any manual at all. Charged for nothing !!!!
Don`t go near this company, one sniff of you and your money will go. Disgraceful.

Similar to Suzi Everett. Drawn in by manual for £1.49. Then find out 4 months later that I have been paying £24.90 for a subscription I didn't want or ask for. Today the website seems clear but obviously not the only one to be caught out. Little better than fraud

DO NOT USE THIS COMPANY ITS A SCAM,THEY WILL TAKE MORE MONEY FROM YOUR BANK!! AVOID

Thought I was paying £1.49 for a manual to help my elderly mother use her phone and then found I had been signed up to a monthly subscription of £24.50. They say they have cancelled my subscription but refuse to refund my money.

Used this site to get a manual for Stanley product at a set price,Ithen checked my bank account and another£22 had been taken.I regard that action as a crime.

This in my opinion is a very dishonest company. I bought a manual costing £1.49 for a Vacuum cleaner I was giving away, as it was too heavy for me, and I had lost the original owners manual.
Yesterday I caught a Pending Card Payment listed on my Online Bank, on checking I found they have been taking £24.90 from me, in October, November and December 2021. I have received a reply from them saying that they have cancelled any further 'subscriptions' and I am hoping yesterdays payment has also been cancelled, but they refuse to refund the £74.70 taken so far in 2021. They catch people out in a very sneaky way, DO NOT AGREE TO THEIR TERMS & CONDITIONS. As an 80+ pensioner, I cannot afford to be scammed in this way.

If I could do no stars I would. Do not touch this company…it’s a scam. Took over £90 from me and I eventually discovered they were taking 24.95 every other month. ( I didn’t even get the manual) I did not sign up for a subscription but somewhere hidden in the small print they get you.. The Halifax have helped me and have blocked them so they can’t take any more. BEWARE. Incidentally the owner is Mr Henry Simmons of
Hinx Limited of
568 St. George Wharf, London, England, SW8
And of Flat E, 14-18 Sloane Court East, London, England, SW3 4TG (a property of 2million + value)
Also trades under manualshelp (Mullions marketing) of the same address.
And smartphonelocation .com (mullion marketing)also of same address .This information is in the public domain,should anyone wish to take action against him. A conman and scammer.

Add me to the list of people who have been scammed. Avoid.