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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After an initial hiccup ( my error) I found the sellers very helpful and assuring as they talked me through the purchase process as I had not purchased any jewellery on line before. I ordered a pai... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly recommend these jewellers! Ordered my tennis bracelet on 5th feb & arrived today! Super fast considering it was made to order! Communication was on point as well & the price you are paying for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The products (we have bought a tennis bracelet and eternity ring, are beautiful. However the quality of service leaves much to be desired. On both occasions whenever I raised a query e.g. delivery dat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a diamond & platinum tennis bracelet and wanted it to be lengthened. Finediam offered a couple of alternatives - to have smaller stones to the same carat weight to cover the extra inch or t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenfabrikant
  2. Namaaksieraden winkel
  3. Juwelier

Geschreven door het bedrijf

Jewellery Trading Company Ltd is a UK-based, family-run business with three generations of heritage in jewellery manufacturing. Our legacy of fine craftsmanship and trust has been shaped through our brands — Sunshine Diamonds, celebrated for timeless quality, and FineDiam, launched to serve our global audience with modern elegance. We are committed to excellence in every piece we create — from bespoke engagement rings to luxury fine jewellery. Registered Address: Ground Floor (Rear), 35 Greville Street, Hatton Garden, London, England, EC1N 8TB


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Beautiful earrings much admired After an initial hiccup ( my error) I…

After an initial hiccup ( my error) I found the sellers very helpful and assuring as they talked me through the purchase process as I had not purchased any jewellery on line before.
I ordered a pair of Equinox lab diamond earrings 1.5c set in white gold.
They have just arrived and they are truly beautiful and have been admired by friends and family.
They were attentive and helpful throughout my purchase, I would not hesitate to recommend them to anyone.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Received my ring it was even better…

Received my ring it was even better than I expected, fitted perfect and excellent quality.

2 april 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

We’re thrilled to hear the ring exceeded your expectations and fits perfectly. Enjoy it, and we’d love to welcome you back again soon! 😊

Beoordeeld met 5 van de 5 sterren

Beautiful diamond earrings presented in…

Beautiful diamond earrings presented in a special light-up box, which really made them sparkle ✨ Good communication too as I opted for screw backs, which took longer to arrive but arrive they did - on time. Lots of accompanying literature and very detailed authenticity certificates. Great company to deal with; I shall be buying again when I next ‘need’ a special piece of jewellery 🤩 Thoroughly recommend 10/10!

6 maart 2026
Beoordeeld met 4 van de 5 sterren

Great customer service the ring looks…

Great customer service the ring looks bigger online but still a lovely ring.

18 februari 2026
Logo Finediam

Antwoord van Finediam

We’re glad you’re happy with the ring and our customer service. We always aim to present our jewellery as accurately as possible — enjoy your beautiful piece! 😊

Beoordeeld met 5 van de 5 sterren

Diamond Claw Set Half Eternity Ring

This is my 4th purchase and I am really pleased with the quality of the jewellery and the excellent service. Won’t order from anywhere else!

5 maart 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

We’re thrilled to be your go-to for diamond jewellery — quality and excellent service is what we strive for every time. We look forward to serving you again! 😊

Beoordeeld met 5 van de 5 sterren

Good product does just what it said…

Good product does just what it said delivery good very pleased

25 februari 2026
Logo Finediam

Antwoord van Finediam

We’re delighted you’re pleased with your purchase and smooth delivery. Enjoy your jewellery, and we hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Fabulous Love Them

Beautiful earrings so good I purchased a second pair they come in a lovely illuminated box perfect as a gift.
Cannot believe the quality for the price and a good size 0.50 ct thank you for an excellent service throughout.

28 februari 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

We’re thrilled you loved your diamond earrings so much you came back for a second pair! Perfect sparkle, great size, and gift-ready presentation is exactly what we aim for.

Beoordeeld met 5 van de 5 sterren

Valantine gift

Waited in anticipation for my earrings and when they arrived l was amazed and delighted by how beautiful they were! FANTASTIC value and very sparkly,in a lovely presentation box complete with a valuation certificate, a great company.l would totally recommend to all my friends and family and l will be using Finediam again for diamond jewelry purchases.

12 februari 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

We’re delighted you love your diamond earrings — beautiful sparkle, great value, and presentation is exactly what we aim for. Thank you for recommending FineDiam, we look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Nice ring

Nice ring. Didn't take too long. Ring looks as described but I'm not an expert.

16 februari 2026
Logo Finediam

Antwoord van Finediam

We’re glad you’re happy with your diamond ring and the quick delivery. Each piece is crafted to match our description and quality standards — we hope you enjoy wearing it! 😊

Beoordeeld met 4 van de 5 sterren

5 star bracelet

Excellent value , customer service great , beautiful tennis bracelet with substantial clasp , lit up box which was very nice suprise , only negative was I waited over 2 weeks but it was worth the wait when it arrived , also insurance certificate includeb

21 februari 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

Hi Jackie,

Thank you so much for your lovely review!

We’re delighted you’re happy with your tennis bracelet — especially the substantial clasp and the light-up presentation box (we love that surprise moment too 😊).

As each FineDiam bracelet is carefully made to order and quality checked before dispatch, it can sometimes take a little longer — but we’re so pleased you felt it was worth the wait.

Enjoy your beautiful diamond bracelet, and thank you for choosing FineDiam.

Warm regards,
Mr LR
Customer Support Manager
FineDiam

Beoordeeld met 5 van de 5 sterren

Highly recommend these jewellers

Highly recommend these jewellers! Ordered my tennis bracelet on 5th feb & arrived today! Super fast considering it was made to order! Communication was on point as well & the price you are paying for such brilliant quality is unmatched! Will definitely be shopping with these guys again!

19 februari 2026
Review zonder uitnodiging
Logo Finediam

Antwoord van Finediam

Hi Jordan,

What a fantastic review — thank you!

A made-to-order tennis bracelet arriving quickly and exceeding expectations is exactly what we aim for at FineDiam. We focus on combining premium diamond jewellery craftsmanship with competitive pricing, so it’s wonderful to hear that stood out to you.

We look forward to creating your next piece of diamond jewellery.

Best wishes,
Mr LR
Customer Support Manager
FineDiam

Beoordeeld met 1 van de 5 sterren

Unhelpful. No updates. Order not fulfilled from 8th February 2026. No reply. Telephone contact numbers unavailable.

This is my review trying to contact these people. Hopeless. Will ask for a refund.
UPDATE:- I manage to get a message reply. What happened was it had run out of stock and they won't receive the new stock until this Friday. The Customer Service person assured me my refund is on the way. Why couldn't someone have answered my ever growing emails and explained. Having said that, the Customer Service woman was very nice.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service and lovely ring had to exchange as originally too big but my fault they changed no questions and posted quick

27 januari 2026
Logo Finediam

Antwoord van Finediam

Hi Simon,

Thank you for your kind review!

Ring sizing can be tricky, so we’re always happy to make exchanges smooth and stress-free. I’m glad the replacement was handled quickly and without hassle.

We want every FineDiam ring — whether engagement, wedding, or diamond dress ring — to fit perfectly and feel special.

Warm regards,
Mr LR
Customer Support Manager
FineDiam

Beoordeeld met 4 van de 5 sterren

Good contact with me let me know when…

Good contact with me let me know when my parcel was coming
Replied really quickly through WhatsApp which I totally preferred

3 februari 2026
Logo Finediam

Antwoord van Finediam

Hi Steven,

Thank you for your feedback!

We know customers appreciate quick and direct communication, which is why WhatsApp updates are something we prioritise. Buying diamond jewellery should feel exciting — not uncertain — so we’re pleased you found the process smooth and responsive.

Thank you for choosing FineDiam.

Best regards,
Mr LR
Customer Support Manager
FineDiam

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