Finnies The Jewellers Reviews 1.592

Well laid out website. Easy to order. Very reliable delivery. Excellent quality service.

Excellent service from a local family jeweller. Speedy and efficient delivery of item ordered online after a chat with in store assistant. Many thanks.

Finnie's are a cut above, you go into their shop and you are treated like royalty. The shop is beautiful, it is such a nice place to be, just to sit and look at the gorgeous Jewellery, the assistants are very knowledgeable and help with everything, including giving you ideas of what goes with your own jewellery.
I bought a ring online, it was too big for me, I took it into the shop and they took out loads of different rings to choose from, there was nothing suitable, so they gave me a full refund, I intend to return to the shop soon.

Great service, helpful staff and answered all queries

Everything was perfect! The product, the service and the assistance. I really recomend Finnies!

Everything went smoothly: great communication, fast shipping, they sized the bracelet for the watch, very nice product

Family owned
Individual experience
Nice
Notable
Illustrious
Excellent service
Service excellent

Excellent service. They contacted me after purchase to adjust the bracelet, and the shipment arrived very quickly. Customs clearance was also easy. Congratulations on your professionalism.

Great service from Karen. I enquired through Finnies’ WhatsApp chat regarding a number of FOPE bracelets. Karen sent me photos of my selections so I could see the items “on a real person” vs stock photos.

Very helpful and great rapport.

Bracelet was received well packaged, with all relevant manufacturers boxes, guarantee booklet and invoice.

I would have no hesitation in using Finnies again.
Well recommended.

Very first time I have purchased on line from Finnies.Such excellent customer service I was very impressed.

I recently purchased an item online from Finnies and couldn’t be more pleased with the entire experience. The product arrived exactly as described—if anything, it exceeded my expectations in both quality and presentation. It’s clear that great care goes into the items they offer, and the craftsmanship truly stood out.
Delivery was prompt and arrived within the timeframe promised, which made the process smooth and stress‑free from start to finish. The packaging was secure and thoughtful, ensuring the item arrived in perfect condition.
Based on this experience, I wouldn’t hesitate to shop with Finnies online again.

Excellent service on the store. I went to see in person the necklace that I wanted and then my purchase was online and it was delivered the following day in a safety way through Royal Mail.

I’ve used Finnie’s online shop twice recently and I will use them again. The jewellery is beautiful and the service is excellent. All items arrived well packaged and within 2 days of ordering. When a ring purchased online as a gift was too big, it was very easy to walk into the real shop and have it resized. The staff were very helpful and encouraged my Mum to enjoy wearing her new jewellery instead of keeping it for special occasions. Which is a sentiment that we should all follow!

Excellent service! Always friendly and helpful. Best Jewellery/Gift Shop for me personally! Finnies go above and beyond with their professional friendly and outstanding service! Thanks Finnies! Jackie Fraser

Great service again from Finnies .

Always a great service

Excellent customer service provided during an online purchase: queries promptly and fully responded to, including extra photos of the item of jewellery. Speedy delivery and item beautifully presented. Very happy, thank you!

Excellent service. Warm and friendly staff. Absolutely brilliant

Excellent customer service! This is my second Internet purchase and as with my first purchase they kindly sent me additional pictures of the items I was interested in as well as the item being worn which helped me make my decision.
It is a beautiful necklace exactly what I expected.