Firelink Direct Reviews 

615
•
TrustScore 3 uit 5

3,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Looks like all recent reviews are the same, purchased these Jan 2023, now 2 have gone faulty, constantly going off when there is no smoke or heat. The two faulty ones no longer have a flashing green l... Toon meer

Beoordeeld met 5 van de 5 sterren

Alarms arrived super fast. Very easy to connect together and install. 5 stars for the buying experience and getting them set up. The alarms work when using the test remote, loud enough to be hea... Toon meer

Beoordeeld met 4 van de 5 sterren

Quickly and efficiently delivered. Easy to follow instructions and the double sided stick-ons seem to work well (so far). A little fiddly to re-attach smoke and heat detector units to brackets wh... Toon meer

Beoordeeld met 1 van de 5 sterren

Not impressed. Installed Firelink Direct alarms in 2022, now in 2025 one keeps beeping every few minutes, obviously no smoke and the batteries are irreplaceable. The date of expiry showing on base is... Toon meer

Bedrijfsgegevens

  1. Brandalarm leverancier
  2. ook in
  3. Brandbeveiliging
  4. Brandveiligheidssystemen leverancier

Over Firelink Direct

Geschreven door het bedrijf

Firelink Direct supply wireless interlinked smoke and heat alarms to homeowners accross the UK.

Our easy to use website is particularly useful for homeowners who are purchasing alarms to comply with the updated Scottish Fire Safety Legislation.

Visit our site today and click "Get started" to get a custom quote in under 30 seconds


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

615 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(615)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Alarm Order

I found the process from order to delivery easy to follow.

Also clear instructions regarding the unit installation

17 oktober 2022
Beoordeeld met 4 van de 5 sterren

Received my carbon monoxide unit and it…

Received my carbon monoxide unit and it was faulty and phoned up for replacement….. Had to contact them a second time as I was still waiting for the replacement unit (1 week later) as I didn’t hear back or received the unit…

6 oktober 2022
Beoordeeld met 5 van de 5 sterren

Alarms arrived super fast, easy installation

Alarms arrived super fast. Very easy to connect together and install. 5 stars for the buying experience and getting them set up.

The alarms work when using the test remote, loud enough to be heard around the whole house but I can't rate their detection effectiveness until they're actually needed which I hope they never are.

No issues so far. Cheers.

12 oktober 2022
Beoordeeld met 4 van de 5 sterren

Order delivered and all units working

I tried a number of other websites and most were not a user friendly as Firelink. The Firelink price was good but I did struggle to fully understand the technical spec of the Firelink equipment to compare against other types.

29 september 2022
Beoordeeld met 5 van de 5 sterren

Good quality - Easy setup

Firelink made it easy to workout what alarm package I needed. In fact we didn’t have carbon monoxide, so it feels safer with these in the house. Easy to setup, link and install. Alarms are good quality.
Highly recommend.

30 september 2022
Beoordeeld met 5 van de 5 sterren

Amazing!

I had “install interlinked alarms” on my list of things to do for months. Way beyond when I should have installed them. It felt like a huge job and I wasn’t confident that it would be easy. Firelink Direct were the first supplier on my Google search when I eventually decided to bite the bullet and get this done. They felt expensive. But it turned out they were the least expensive I could see. Their questionnaire about what I needed was very helpful and they dispatched the same day (it took about a week to get alarms which were delivered to the post office the day after we ordered them). They then sat for a week while I put off the installation. The installation video is great and the whole job took me 20 minutes, for a house with 4 smoke alarms, 1 heat alarm and 2 carbon monoxide alarms. And it only took that long because I had to figure out where to put the alarms. The stickers that came with the alarms are brilliant (I read that some people have found they don’t work especially well but they did for me). Having out this off for months the whole thing turned out to be a 30 minute job thanks to the great design from this supplier.

6 oktober 2022
Beoordeeld met 1 van de 5 sterren

Slow

Ordered Saturday 25th September, informed Tuesday 28th September that my order had been despatched it is now Tuesday 4th October my item still hasn’t arrived and you want me to write a review.

Thanks for your reply.
We order oceans of products and can easily get them next day or up to three days later but nothing should take as long as this no matter where you live.
We are not that far away

3 oktober 2022
Logo Firelink Direct

Antwoord van Firelink Direct

Dear Lesley,

Thank you for taking the time to provide a review albeit not in the best of circumstances.

Deliveries to remote areas of the country such as Orkney (beautiful as it is), are subject to a slightly longer delivery time as stated within the delivery terms on our website https://www.firelinkdirect.co.uk/delivery-2/

I know that can be frustrating, but I'm sure this will not come as a surprise to you, as per your recent review of Royal Mail.

I can see that your order has now made it up to Inverness and should be with you in Orkney shortly.

Hopefully, once you receive your alarms you will be able to provide a review taking the product into account.

The set-up is fairly easy but if you require any help getting set up, please don't hesitate to get in touch.

Best wishes,

Jamie

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer