Firepitsurplus Reviews 118

Follow up on an issue where I ordered a fire pit that need additional clarification, parts and guidance was excellent

Good customer experience. Fast delivery and Nice quality.

As a property manager, I’ve worked with a lot of vendors and Fire Pit Surplus is easily one of the best. Their team is responsive, knowledgeable, and always helps me find the right fire pits for our properties. Orders arrive on time, the products look fantastic, and our residents love the upgrade. It’s rare to find a company that combines great service, quality products, and competitive pricing like this. Highly recommend them for any commercial or residential property projects.

Easy to purchase and shipping was short with extremely well packing for my wood stove. It arrived in perfect condition, flawless. Extremely happy.. Thank you guys.

everything was ok just shipping took alot longer than they said it would

Love my fire pit !!

Great Service!

Love my new fireplace! Looks amazing, gives off great heat, and totally upgraded my living room. Super easy process and great customer service!

Communication was fast, easy and friendly. The packaging was very professional and shipping was fast! Highly recommended!

Great product. Reasonable price.

Good customer service.

Great communication as well as expert packaging. Also, quick shipping. Received woodstove in less than a week after placing order. Freight Co was a pleasure to work with and the driver was top notch.

Easy sales process. Rayden Ramkisson was friendly and super helpful. His attention to the customer is excellent. He even sent me a form from the manufacturer of the wood stove I purchased so that I could take advantage of a special promotion, and then called me 2 days later to follow up. Although there was a hiccup with the shipping, it was entirely the fault of the shipping company, not Fire Pit Surplus. And for free shipping, it was a hell of a deal.

We ordered our concrete fire pit and despite the long shipping estimate it showed up significantly ahead of schedule. It was well packed and loaded on a palette, which was 400lbs total. The shipper hung around while we removed the packaging and inspected for damage, but it arrived in perfect condition. Setup was easy and we were up and running in 45 mins including leveling and tearing down the packaging.

The fire pit itself is solid, looks phenomenal, and is a massive positive addition to the ambiance of our patio. Outstanding experience!

good people to talk to on the phone. They all seemed very nice

Quick delivery and everything was just right. Installed and working perfectly!

delivered as promised wind guard and steel cover for elementi andes fire pit table

Ordering the fire pit was a breeze. I ordered it in Sunday night and Friday morning it was in my backyard! The instructions for receiving the fire pit were so helpful. It’s beautiful and exactly what we wanted.