Firstport Company Reviews 

I reside at Cooper Court, Maldon. I have been a resident since 2020. Over the past 5 years the service has improved significantly, mainly due to a change in Area Manager, Kev, is so much better than the previous post holder. As for our live in manager, Pauline, I cannot express in words the appreciation we all have for everything she does for us. The environment and atmosphere has vastly improved and I absolutely love living here. Top job Pauline: thank you.

I have previously written a review on my experience of a Firstport development at Cooper Court of which I gave a 5 star review. My star rating having lived at Cooper Court for just over a year hasn’t changed if I could increase it I would. I find this development and the service provider excellent. The manager here Pauline is second to none and nothing is too much trouble. We would be a ship without a rudder without her. Great people great development no complaints. Love it here.

Don’t have anything to do with any property they “manage”. Hopelessly inefficient and unbusinesslike. Their Development and Area Managers are not even allowed to contact their bosses, if you can believe that. They profess to put the residents first and have their safety and comfort in mind at all times. However when I was attacked by another resident in which the Police were involved they were not in the least bit interested. Susie

It's a pleasure to live at Easthaven, great management on site. Always a friendly face and happy to help. I would recommend.

Online portal inoperative.
Letters and emails unanswered.
Impossible to contact .

Criminals.
This criminal outfit is trying to rob us of several thousands of pounds. They have been given powers by several governments, and they are using them.

The guest room at Emerald Court was clean, bright with a comfortable bed and spacious bathroom. The manager, Everaldo, went out of his way to make my stay as pleasant as possible and I could tell he runs a happy home by the way he interacts with all the residents. They are lucky to have such a polite, efficient and cheerful manager in Everaldo. Highly recommended.

Place an order for 2 sweatshirts that were in stock as of the 19th have not received them. Sent a email to customer service and the reply I received was please be patient. And no one since from customer service has been in touch regarding my order.

Firstport already reviewed but why does no one review thier wonderfull support area managers, Sarah supporting Cheshire full of experience,knowledge and kindness a pleasure to know her.

14 day return policy is just not fun, and it left me hanging with an M too small, so I ordered a L, not realizing the return window passed. Nothing on their site is worth more than $80. The hoodies aren’t $120 hoodies no matter the work put into it. It’s a cheap look and feel.

This company has improved. The sweatshirts are SO COZY; sometimes I'm tempted to sleep in them. Looking forward to order more!

My order was delivered quickly and the quality of the shirt (crewneck) was really good. I really like the artwork as well.

The t-shirt I ordered arrived faster than expected and appeared exactly as displayed on the website. It has a soft, thick, cotton quality feel and I love that there’s a little card with hand written signatures included! It brings back the charm of smaller business.

I can’t say enough great things about Firstport. When it comes to the quality of the clothing, they are in a class of their own. Whether it’s tote bags/sweaters for my girlfriend or hats/long sleeves for myself, I am always happy with my purchases (and am met with many compliments when wearing Firstport). When it comes to customer service the Firstport team is on their game. They always giving me timely updates on the status of my packages and delivering the items to me on time. Once again a happy customer!

From my past and current experience with Firstport Co! They deliver the best quality clothing efficiently! Comfortable fit, true to the size! Their turn around to getting your product out of the shop onto the road is impeccable! No better feeling than supporting a local shop! 10/10 recommend for your clothing needs!

Excellent quality! Love the distressed items. Awesome, comfortable, elevated street wear. Everything arrived as expected. Will definitely be purchasing more items in the future!

I recently have had an issue where my item was returned to sender because my address was autocorrected to a address that didn't exist! I have been being helped by Madison, who has provided excellent customer service. Responses have been quick and they even offered to replace my item if I find it's not being held at my post office. I know they were recently swamped during the holidays (this is why I initially thought my order was taking so long)...keep in mind that they are a small company with a small staff doing there best. If the product is as awesome as the service, I will definitely buy from them again.

Do not order from this clothing company. I ordered back on Dec 7th and it’s now the 9th of January and I have no sweatshirts and they are not responding to emails. Save yourself the headache and avoid this company completely

The worst company I’ve purchased clothes from. Customer service was atrocious. Took OVER A MONTH to receive my order.

This is for Firstport company, the sweatshirt company out of CT, USA.
Absolutely no response from them. I ordered a sweatshirt on Dec. 4th and still haven’t received it. No response from customer service. I’ve sent multiple emails. And no company phone number in site.