Lovely bedside tables and quick delivery. Had a problem with one of the knobs on the drawers and customer service was very quick and helpful - replied quickly and sent a replacement without any hassle... Toon meer
Bedrijf heeft geantwoord
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Item came damaged. Not packaged very well. Seems to be the business model to cut costs on delivery and accept the losses. Customer services isn't too bad, but you have to pester them or they don't see... Toon meer
Bedrijf heeft geantwoord
We ordered two Oslo bedside tables. One turned up slightly damaged but Stephen was extremely helpful and very quick to resolve the issue. Collected within a couple of days and new one received the day... Toon meer
Bedrijf heeft geantwoord
I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.
Contactgegevens
Verenigd Koninkrijk
- +44 7537 143396
- stephen@fisheandlilly.com
- fisheandlilly.com
4,2
Goed
605 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent customer service from Fishe &…
Excellent customer service from Fishe & Lilly. TV unit well packaged and great value for money. Highly recommend this excellent business.
30 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thanks so very much! We really appreciate the positive feedback :)
Amazing product
Amazing product. The quality of the materials made it worth paying for over the cheap ones on Amazon. Very pleased.
31 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! I'm sure they will last you for years and years
Fantastic service
Fishe and Lilly were great to use. Ordered 2 bedside cabinets from them, they arrived very quickly and were well packaged. Would definitely use again.
17 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much!
Bedside tables
The packaging was high quality and our bedside tables arrived quickly. The tables themselves are high quality and look beautiful. There were some imperfections that take away from the appearance slightly but it is a wooden item so to be expected.
9 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thanks a lot!
Great aftercare customer service
I bought a bedside table from F&L over the summer and within a couple of months I noticed the leg had cracked . I contacted them and the team were so helpful, replacing the bedside table with no questions asked and really going out of the way to help resolve the issue. I would definitely recommend. Excellent customer service.
29 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thanks very much!!
Perfect product and delivery
Perfect product and delivery, exactly what we were looking for!
17 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much!
Gorgeous walnut bedside tables
Gorgeous walnut bedside tables. Great value & pre assembled.
27 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thanks very much! Really pleased to hear that.
I was WOWed to be honest as the item…
I was WOWed to be honest as the item came in a very short time, great quality, good price. Very happy.
15 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! So pleased to hear it :)
10/10!
The most beautiful walnut tables. They arrived very quickly, extremely easy to assemble. The customer service was absolutely brilliant. So pleased to have found these gems of a table and this gem of a company!
24 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! What a kind review :) Really made our day!
Excellent customer service and lovely furniture
Lovely furniture items. One of the bedside tables arrived damaged unfortunately but could not fault the customer service I received from Stephen. Had the damaged item picked up within a couple of days and swapped for the replacement item. Excellent customer service and really happy with the furniture set! Would happily recommend the furniture and company.
3 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you for your very kind review!
Excellant Customer Service
I received excellant customer service from your advisor when I had a problem with my delivery. It was dealt with quickly and efficiently and I received my goods later the same day.
I could not ask for better service
10 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! Really pleased to hear it :)
Beautiful furniture pieces
Beautiful furniture pieces, excellent quality and so easy to assemble. Customer service also excellent, will be purchasing more furniture from Fishe and Lilly!
29 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! We look forward to serving you again soon.
Perfect bedside tables
We struggled to find two bedside tables the right size for our bedroom, and with a nice number of drawers. These turned out to be absolutely perfect. They arrived amazingly quickly and are excellent quality.
6 oktober 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much! I'm so pleased to hear you're happy with your purchase and we look forward to serving you again!
Lovely company!
What a lovely company to deal with. Refreshingly swift and collegiate responses from Stephen in customer service. Their furniture is lovely and so are they! Highly recommend.
8 oktober 2025
Review zonder uitnodiging
Beautiful
Beautiful, sturdy piece of furniture! Exactly what I was after, and came really quickly after ordering!
25 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
I'm so glad to hear it! Thank you so much for the kind review :)
Quality, style and service
Quality & Style. Very pleased with the gorgeous side table which arrived within days of ordering.
Highly recommend this company for value and service. 5*****
24 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much for the very kind review!
Avoid
Avoid - terrible scam of a company.
Took me 3 weeks and 45 emails to chase and get a reply. They refused to speak on the phone. Phone line was most unhelpful.
First delivery I was living with my in laws - never came. Second delivery had to change address and it did come. (This was after weeks of back and forth with someone called Stephen) I tried to offer them the benefit of the doubt and give them a second chance instead of a refund.
Items arrived and quality was not good on one of the bedside tables, other one was fine - wood was scratched and chipped.
Many more messages and they refunded me and collected the items except - they incorrectly/ignorantly deducted £10 restocking fee?! Cheeky way of trying to get back at a customer who had a horrible experience. Still in email arguments about this £10. Ultimately refunded due to poor quality but would warn they are not customer centric and did nothing to try and rewrite the wrong - refund aside, discount, apology replacement etc all not offered. AVOID!
3 oktober 2025
Review zonder uitnodiging
We'll buy again from Fishe and Lilly with pleasure!
Fishe and Lilly have a seamless, easily navigable, beautifully designed website, so it was a pleasure to order their Scandinavian Walnut Oslo Bedside Table online. Their communication and delivery process was excellent, and we are delighted with our stylish new bedside table. Thank you!
15 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thank you so much for the great review!
Quick delivery, great product
Quick delivery, good high quality oak modern bedside tables, clear attractive website
29 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Thanks very much! We really appreciate the kind review :)
Gorgeous furniture at a great price
Gorgeous furniture at a great price
15 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
That's exactly what we strive for!! Thank you so much!
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