Lovely bedside tables and quick delivery. Had a problem with one of the knobs on the drawers and customer service was very quick and helpful - replied quickly and sent a replacement without any hassle... Toon meer
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Item came damaged. Not packaged very well. Seems to be the business model to cut costs on delivery and accept the losses. Customer services isn't too bad, but you have to pester them or they don't see... Toon meer
Bedrijf heeft geantwoord
We ordered two Oslo bedside tables. One turned up slightly damaged but Stephen was extremely helpful and very quick to resolve the issue. Collected within a couple of days and new one received the day... Toon meer
Bedrijf heeft geantwoord
I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.
Contactgegevens
Verenigd Koninkrijk
- +44 7537 143396
- stephen@fisheandlilly.com
- fisheandlilly.com
4,2
Goed
605 reviews
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Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Ordered two bedside tables
Ordered two bedside tables. I was a bit nervous as there was some previous negative reviews, however the tables arrived on time, they were very well packed and they look great,exactly the same as the picture so I'm very pleased.
7 september 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Taking a punt on a small business after reading a few mixed reviews takes a bit of trust, so hearing that your leap of faith paid off means the absolute world to our team!
We put an awful lot of work into making sure our photography represents our solid wood pieces as faithfully as possible, that our packaging is tough enough to survive transit, and that deliveries hit their mark. Knowing your new bedside tables arrived safe, sound, and looking spot on is music to our ears.
Thank you so much for trusting our family business and for taking the time to share this!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Colour variations of wood.
F&L dealt with our complaint regarding the colour variation of the wood in a professional manor
Many thanks.
6 september 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Calling our photography deceptive cuts deep, so I want to address this directly. We work exclusively with real timber—solid oak, walnut, and natural wood—not printed veneers or plastic. That means every single piece carries its own unique graining, knots, and natural tones. We shoot our promotional photos in natural light to be as faithful as possible, but real wood will always vary from tree to tree and room to room.
When a piece arrives undamaged and structurally sound, but the natural character or shade of the timber just isn't to your taste, that is a change-of-mind return. Collecting and transporting heavy, solid wood furniture safely back across the UK using specialist couriers costs real money.
We charge a £50 return transport fee so we can keep our retail prices fair for everyone, rather than artificially inflating the price of our furniture to cover return shipping.
That said, we never want a customer feeling stonewalled. If you genuinely believe what you received goes beyond natural timber variation and constitutes an actual defect, drop me an email directly at stephen@fisheandlilly.com with your order number and photos. I’ll review them personally so we can double-check we haven't missed anything on our end.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Quality very disappointing
I bought two Scandinavian Light Walnut Oslo Bedside Tables . Delivery was good as you could specify a day. But the product is poor quality. One leg was broken on one table and the drawer did not close properly on the other. Spoke to various people in customer services - some useless but Stephen was excellent via email and sorted out a refund. The company makes out they are a small family run operation but this is not the case.
15 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Stephen here—thank you for taking the time to share your review, though reading about a broken leg and a misaligned drawer is a proper disappointment.
Getting solid furniture safely to your door is the baseline, so hearing that the quality missed the mark and that some of our phone comms felt unhelpful is something we take very seriously. I’m glad I was able to step in on email to get your refund sorted quickly for you without further runaround.
Where I do want to gently set the record straight is on our backstory: we really are a small, UK-based family business! My wife and I named the company after what we call each other, and we run things day-to-day out of our own office alongside a very small team. Hearing that it felt impersonal or corporate tells me we dropped the ball on customer care before I stepped in, and that’s on us to fix.
Thank you for your patience while we got the refund processed, and I’m sorry the Oslo tables let you down.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Fantastic customer service and quality products!
Fishe and Lilly’s customer service was excellent! They were very understanding and accommodating of an exchange order and made sure that this was arranged promptly and communicated very thoroughly by Stephen. I’m really happy with my Norway Oak table; the product is high quality and looks great in my living room! Would highly recommend this company :)
3 september 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Stephen here—thank you so much for the lovely review and the shout-out!
Exchanges can sometimes feel like a chore, so making sure we swapped things over quickly and kept you in the loop every step of the way is just how we like to run things. The Norway Oak collection is a real favorite of ours, and knowing the table has settled into its new home in your living room makes the effort entirely worth it.
Thank you so much for trusting our small family business and for taking the time to recommend us. Enjoy your new table!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Walnut bedside cabinets
Ordered two bedside cabinets-very happy with the packaging, and also the design and colour of the cabinets, but sadly one was damaged. Customer service was great, and a replacement was promptly sorted out. Now they both look great in our newly decorated bedroom!
9 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Having a brand new piece arrive with damage is always a proper buzzkill—especially when you're putting the finishing touches on a newly decorated bedroom—so I'm really glad our team stepped up and sorted out a replacement for you without any fuss.
Transit mishaps happen, but making sure you end up with two perfect tables in your room is just how we run things. Hearing that they both look great in your new space now is fantastic news.
Thank you so much for your patience, for backing our small family business, and for taking the time to share your experience!
Warmly,
Stephen
Co-founder, Fishe & Lilly
I recently purchased two bedside tables…
I recently purchased two bedside tables from here having never used them before. I asked AI to recommend bedside tables based on a refresh of my bedroom and the ones that were recommended were from Fishe and Lilly. I absolutely love them and they have a real quality look and feel to them and were great value for money. I only had to attach the legs which was easy. Will definitely be buying from here again.
25 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Turns out the algorithms actually have great taste!
We’re thrilled that your first order with us hit the mark across the board. Designing solid pieces that look special, feel built to last, and take all of two minutes to put together is the exact standard we hold ourselves to every day.
Thank you so much for taking a punt on us for your bedroom refresh and for backing our business. We look forward to helping you out with the next piece whenever you're ready!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Very pleased with my bedside tables
Very pleased with my bedside tables , there was a slight mismatch of colour but resolved by customer services . Would definitely purchase from here again . Lovely design and quality .
31 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Natural wood will occasionally have a mind of its own when it comes to tone, but making sure you end up with a pair that looks right in your space is just how we run things.
I’m delighted the team looked after you and that you're so pleased with the quality and design of your new bedside tables. Thank you for backing our small family business—we’ll be right here whenever you're ready for the next piece!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Will take your money, not ship, then ignore you
Order placed 17th August for 48 hour delivery, to this day the DPD tracking link says with seller. Multiple contact attempts always result in 'we'll check and get back to you'.
At this point, just admit you don't have it/can't fulfill the order and give me my money back.
Ridiculous.
17 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi Daniel,
Straight up: waiting on a delivery while a tracking link sits frozen is infuriating, and being told "we'll check and get back to you" without a real update just makes it worse. That’s bad form on our part, and I’m sorry.
Looking into order #32266, a couple of things happened here. The order came through on August 27th—just before the long August Bank Holiday weekend. Because of the bank holiday closure, DPD hit a backlog at the depot, which delayed the initial tracking scans. That’s outside our warehouse, but our support team still should have given you clear facts instead of non-committal answers.
The good news: your parcel is officially out of limbo. DPD has updated the tracking (ref: 15502909400218) and your order is scheduled for delivery today.
If there are any issues with the drop-off today, please drop me a line directly at stephen@fisheandlilly.com and I’ll step in personally.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Great furniture
Excellent furniture! They were very clear with their communication and the packaging was very thorough. No issues when they arrived and only a few legs to attach which was easily done. Would highly recommend if you want some proper wooden pieces!
5 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Clear comms, thorough packaging, proper wood, and just a few legs to attach—that’s the exact standard we try to hit every single time.
We build our furniture out of real timber so it lasts, and we pack it carefully so it arrives ready to go without any hassle. Hearing that the whole process went smoothly for you means everything to our small team.
Thanks so much for supporting our business and for sharing such a great recommendation!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Decent quality, sketchy company background
Purchased a TV stand from them about 2 years ago. It's solid, looks great, and has lasted well so far. Delivery went smoothly, and only limited assembly (installing shelves and doors) was required.
The only thing that puts me off this brand is that they are essentially just an upmarket dropshipper. The "husband and wife team" mentioned on the about page do not, in fact, exist. This is per the owner's own admission in various industry blogs/interviews.
I wish the brand was more upfront about this. For one, I dislike the inauthenticity, and the enthusiasm to lie to customers in order to portray a certain brand image makes me trust the brand less. How can I be sure that the products are ethically sourced if you won't even tell me who owns the company?
1 september 2025
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
First off, I’m thrilled to hear your TV stand is still standing strong, looking great, and doing its job two years on. That’s what we build them for.
Now, onto the plot twist: I can assure you, my wife and I very much exist!
Reading that we’re a fictional front created by an "upmarket dropshipper" was a bit surreal, but I want to set the record straight directly. Fishe & Lilly isn't a marketing gimmick—it’s what my wife and I call each other. We are a real UK-based husband-and-wife team, we own and run this business, and every piece of furniture we sell is built through close, direct relationships with our manufacturing partners, not pulled off a dropshipping catalog.
I’m genuinely baffled (and a bit curious) about which blog or interview claimed we were fictional, because it certainly didn't come from me. We pride ourselves on complete transparency, ethical sourcing, and building solid furniture for real homes.
I’d genuinely love to see the article you’re referring to and clear this up with you personally. Please drop me a line directly at stephen@fisheandlilly.com—I'll get back to you ASAP!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Wright Oak Bedsides
We ordered two of the Wright Oak Bedside Tables, and they are spot on. Really lovely and a good size, I would recommend.
5 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
"Spot on" is exactly what we were aiming for when we designed the Wright bedside table—thank you so much!
We spent a lot of time getting those proportions right—making sure it had that warm solid oak grain and drawers deep enough to actually hold things, without overpowering the space. Hearing that a pair of them are sitting happily in your bedroom means the world to our small team.
Thanks so much for recommending us and for supporting our family business!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Excellent narrow bedside tables
We're very happy with our new bedside tables which are stylish, well-made and, most importantly, narrow enough to fit our small space. One quibble: the items turned out to be darker than in the photographs; however this hasn't been a major issue. Fishe and Lilly were the only company we could find online that offered the size we needed, and we are happy overall. Quality is excellent and the service and delivery were great. Many thanks.
4 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Finding solid furniture that actually fits a narrow space without feeling like a flimsy afterthought is half the battle, so hearing that we were the only company with the right fit is absolute music to our ears!
I really appreciate your honest note about the color, too. Natural wood grain and room lighting can definitely play tricks on camera, so while we try to keep our photos as true to life as possible, timber will always have its own unique personality. I’m really glad the deeper tone ended up working nicely in your space anyway!
Thank you so much for trusting our small family business with your bedroom and for taking the time to leave such a thoughtful review.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Pay attention with these guys and check your refunds.
I cancelled my order and they kept my money for almost a year. I had to threaten them with reporting them for fraud to get my money back and even then they didn’t return the full amount they owe me and attempted to withhold interest. Only after I have left a 1 star review they came to their senses and returned the remaining amount. However I feel like they did it because they wanted me to update the review rather than because they understood that they shouldn’t keep customers money.
18 augustus 2026
Review zonder uitnodiging
Happy with my little bedside table
Happy with my little bedside table. There were a couple of marks on it but for the price it was perfectly fine and not really worth mentioning.
24 juli 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Thank you for taking the time to share a review! I’m really glad to hear you’re happy with the table overall, but I'll be honest: hearing about those marks bugs me. Even at our price points, we want every piece leaving our warehouse to arrive looking spot on.
If those marks ever bother you down the line, or if you'd like us to take a quick look and sort something out for you, please don't hesitate to reach out directly to us. We’re always happy to help.
Thanks again for supporting our small family business!
Warmly,
Stephen
Co-founder, Fishe & Lilly
I was hunting for bedside tables no…
I was hunting for bedside tables no more than 30cm wide which blended in with existing bedroom furniture and came across these. Solid wood, modern look and fit perfectly!! Amazing addition to our room. Easy to order fast delivery and extremely well packaged. Did not have to build these - just had to screw leaving which was perfect!
30 juli 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Finding furniture that fits a tight 30cm spot without feeling like a flimsy compromise is an absolute art form—so we're thrilled our bedside tables nailed the brief for you!
We’re big believers that solid wood should arrive as solid wood, not a massive box of 400 tiny parts and a confusing manual. Hearing that attaching the legs was all it took (and that the packaging kept them safe on the way) is music to our ears.
Thanks so much for trusting our small family business with your bedroom space, and for taking the time to share this!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Rubberwood bedside cabinet
I bought 2 Rubberwood bedside cabinets in black they were exactly what I wanted they look stylish and are very good quality, fast free delivery and they were packaged really well. I am very pleased with my purchase and highly recommend.
3 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Straight up: hearing that a piece arrived fast, safely packed, and looking exactly how you hoped is the best news we can get.
That black rubberwood finish has such a subtle, modern edge to it, so we’re delighted to hear it was the exact look you were hunting for. Thank you for taking the time to share a recommendation and for trusting our family business with your home.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Really good experience of buying with…
Really good experience of buying with them - I ordered two bedside tables and initially only one arrived but great comms from customer service. Bedside tables were good quality and easy to put the legs on, would purchase furniture from them again in future
31 juli 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Straight up: split deliveries happen with couriers sometimes, but how a team handles it when they do is what actually matters. I’m so glad our team kept you in the loop and got that second table to you without any headache.
Hearing that you love the quality and found the assembly effortless is music to our ears. We build our pieces to last and keep the setup simple—just screwing on the legs, no weekend-destroying manuals required.
Thank you so much for your patience, your trust in our family business, and for taking the time to share this. We look forward to helping you out again in the future!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Excellent customer service from Fishe &…
Excellent customer service from Fishe & Lilly. Although I ended up changing my mind about the order, their team were incredibly helpful throughout - especially Stephen who was very responsive, friendly and quick to resolve any questions I had. I wouldn’t hesitate to recommend them.
17 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Stephen here—thank you so much for the lovely shout-out!
Even when an order doesn't end up working out, treating people properly, responding quickly, and keeping things hassle-free is just how we run things. Buying furniture for your home should feel easy, even when you change your mind.
I really appreciate you taking the time to leave such a kind note and for recommending our small business anyway. We’d love the chance to help you out again whenever the timing is right!
Warmly,
Stephen
Co-founder, Fishe & Lilly
Exceptional quality and quick delivery
Ordered two Norway oak side tables for our bedroom. The quality of these pieces is exceptional. They look stunning and are well made. Great value for money to get something that feels handmade and special. They arrived very quickly and couldn’t be happier. We are already back on the website looking for our next purchase! Thank you so much!
14 augustus 2026
Review zonder uitnodiging
Antwoord van fisheandlilly.com
Hi there,
Reading that our Norway oak side tables feel "handmade and special" to you is about the best compliment our small team could ask for—thank you!
We design our pieces with real homes and real lives in mind, so knowing they look stunning in your bedroom and arrived safely (and quickly) means the world to us.
Hearing that you're already back on the website looking around is just the icing on the cake. Take your time browsing, and if you ever need a hand picking out the next piece, we're right here.
Warmly,
Stephen
Co-founder, Fishe & Lilly
Fisheandlillie review given in July and…
Fisheandlillie review given in July and a response from the co -founder was given. I was asked to personally email him, which I did 6 days ago. No answer! Surprise surprise!! He made it his personal mission to deal with my complaint! Clearly has not ! I was happy he took the time to respond with an offer to give a partial refund and really respected that! Still Waiting!! Day 7
2 juli 2026
Review zonder uitnodiging
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