I hate writing this because Fitbakes Wraps are a great product. 10g Fibre & 10g Protein, they taste great and are very versatile. BUT........ their back office customer service is non existent. I ha... Toon meer
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Good product, but expensive. But how can they accept having customer service personnel who to this about adding products to the order: "Doing so online did not appear possible", replied with; You most... Toon meer
Start by sending out edible cakes that should look like their adverts...unedible bland tastless cakes...hazelnut cakes didn't look like picture... miscoloured topping... tasted of absolutely nothing..... Toon meer
I purchased these on other reviews because I am type 1 diabetic and it is very hard to find products that meet my requirements so have been buying a lot of keto based product. These have been a gam... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Low sugar high protein cakes and bars made with natural ingredients. We believe that everyone deserves to enjoy a guilt-free treat. All of our products are certified no added sugar and are rich in protein! We use only the highest quality ingredients to make sure that each and every bite is award-worthy. Now you can have all the flavour minus the calories! Our indulgent cakes and bars are available at Tesco, Waitrose, Selfridges, Coop and Holland & Barrett. You can now have your cake and eat it too! 🍰
Contactgegevens
Verenigd Koninkrijk
- 01242 898686
- info@fitbakes.co.uk
- fitbakes.co.uk
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292 reviews
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I ordered some of their cakes and found…
I ordered some of their cakes and found them pretty good. The icing on the top is delicious and they look lovely. However, the sponge is dry and tasteless!
9 maart 2023
Review zonder uitnodiging
Antwoord van Fitbakes
Hi Ronnie, thank you for taking the time to share your feedback. Glad to hear you like the icing of our cakes. As for the sponge, often protein cakes tend to be a bit more dry than the regular cakes, it's simply the nature of the products. We'll share your feedback with our product development team. If there's anything we can do for you, please don't hesitate to get in touch with us info@fitbakes.co.uk
Love the product
Love the product. Tastes "normal" used as airfryer pizza base etc. Deduct 1 star because of the price.
8 maart 2023
Great products
I follow the keto/low carb lifestyle and have done for many years. I try a lot of companies making these products and can definitely recommend this as the best so far. Their products are tasty and the macros are clearly marked and easy to record. I love the wraps and the chocolate bars.
2 februari 2023
#Great tasty range of products and low…
#Great tasty range of products and low in sugar and carbs which is great for me as a diabetic.
Excellent communication and fast delivery.
10 februari 2023
Everything i receive from this company…
Everything i receive from this company is delicious, i am a low carb eater, and its always good to keep calories in mind too, you cover all bases, and they are delightful treats with a cuppa. All my family also love them! Naughty treats without the guilt hehehe, well done Fitbakes!
3 februari 2023
Wow these cakes are the best
Wow these cakes are the best. So tasty. Can't belive I'm eating a low sugar diet friendly cake.
20 januari 2023
Haven’t received any products yet
19 januari 2023
Antwoord van Fitbakes
Hi Cathy, we're sorry to hear that your order is taking a bit longer than usual to arrive. We have sent you an email with an explanation. Hopefully, your parcel arrives soon. If there's anything else we can do, you can always reach us info@fitbakes.co.uk
I haven't received them yet
13 januari 2023
Antwoord van Fitbakes
Hi Andrienne, we're sorry to hear that your order is taking a bit longer than usual to arrive. We have sent you an email with an explanation. Hopefully, your parcel arrives soon. If there's anything else we can do, you can always reach us info@fitbakes.co.uk
Perfect start to the day
18 januari 2023
First time buyer
First time buyer easy to use website cakes are nice only my order was not correct I have emailed Fitbakes and await the reply
17 januari 2023
Review zonder uitnodiging
Absolutely delicious so very moreish…
Absolutely delicious so very moreish love love them will definitely be buying again
13 januari 2023
These cakes are absolutely delicious…
These cakes are absolutely delicious and one square is enough to tackle that sweet tooth when you get the urge.
Have ordered again from them as they arrive well packaged and quite quickly
11 januari 2023
I've just received my first order
I've just received my first order. So looking forward to trying theses. I am a ww member that was looking for something different. Theses work really well on the plan.
12 januari 2023
Site was easy to use
10 januari 2023
When Royal Mail had 'lost' my parcel of…
When Royal Mail had 'lost' my parcel of cakes which was dispatched on December 2nd 2022 and I notified FitBakes about it nearly 3 weeks later, they very kindly sent a replacement package which got through OK. Thank you, FitBakes, for such wonderful service. Much appreciated and I look forward to buying from you in the years ahead. Cakes that don't give sugar spikes to a type 2 diabetic are brilliant.
10 januari 2023
Delivery is always quick and recently I…
Delivery is always quick and recently I had to make a very minor complaint , this was dealt with really well and they sent me a complimentary box .
17 november 2022
Absolutely love all the cakes!!
Absolutely love all the cakes but my favourites are the millionaire caramel cakes, hazelnut choc cakes and funfetti cakes. Definitely recommend if you are a cake lover and need to eat it while being healthy.
I recently had to contact customer services who couldn't do enough to help. I had an order which never arrived and customer services sent another order which arrived the very next day.
Will be ordering for many years to come. ♥
23 december 2022
Review zonder uitnodiging
Came specifically to write a review
Came specifically to write a review thanks to the excellent customer service. Due to strikes parcel didn't arrive and I contacted fitbakes who sent me another one out immediately with a different courier. Cakes are amazing, wish they did more flavours
16 december 2022
Review zonder uitnodiging
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