Excellent communication, kept me up to date with the progress of my repairs. Helped me to extend my hire car dates with efficiency and minimal disruption. Friendly and made me feel like I was... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction. The repai... Toon meer
Bedrijf heeft geantwoord
Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Toon meer
Bedrijf heeft geantwoord
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Stoke-on-Trent
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Verenigd Koninkrijk
- 01782 315242
4,7
Uitstekend
260 reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent repair and customer service.
7 januari 2022
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Andrew. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Renault clio repair
I am very pleased with your repair of my Renault clio. Having extensive damage to the front and rear of my car I was extremely worried my car would never be the same however I was proven very wrong by the team. The repair was very professional and good attention to detail in my opinion. I am over the moon as I now have the car back I love which I didn't think was possible. Thanks again. I really can't thank you enough. My car is my pride and joy again!
6 januari 2022
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Miss Boffey. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and that your vehicle is back with you. We will pass on the good review to the rest of the team. Have a great day!
Replaced a part that wasn’t needed and poor colour match
Replaced a part that wasn’t needed, in our opinion. Resprayed the whole back end of the car when the only damage was a very minor scrape and the result is now a poor colour match to the rest of the paintwork. They use the excuse that it’s because paint takes differently to plastic than to metal. But a very small “localised” repair to the very small 50mm scrape would have been adequate and avoided this. Quite disappointed as it feels that it’s ruined a six month old car! Hopefully over time it may fade and become acceptable. Other than that, staff were all very friendly and delivery driver very pleasant and professional.
24 december 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
A full explanation has been given regarding parts replacement which has been justified and submitted to the insurance company with their agreement. All repairs to the rear bumper also justified and localised to that area not the whole rear of the vehicle. Should you wish to discuss the colour we are more than happy to assist and our repairs comply to the vehicle manufacturer specifications. Kind Regards
Very good service
Very good service
Very good people
Do a very good job
100% recommend
17 december 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
FIRST CLASS SERVICE.THE STAFF WHERE…
FIRST CLASS SERVICE.THE STAFF WHERE VERY POLITE AND HELPFULL.
9 december 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning David. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
First class
Excellent service from friendly and helpful staff. Car was repaired to a super high standard, and returned clean and shining. Fabulous job, thank you all!
2 december 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Holly. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Dealt with quickly and efficiently and…
Dealt with quickly and efficiently and my car was lovely and clean inside and out after
2 december 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Natalie. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Wouldn’t hesitate to use again!
All very polite, friendly and professional.
Repair work done to a very high standard…even completed a few days before estimated!
Overall, I hope I won’t have to, but should the need arise, I would have no qualms using them, again.
Thanks to all of the team - very happy Customer!
30 november 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Ian. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Lovely job very quick but just lacks…
Lovely job very quick but just lacks the final check over and adjustment of the Equal margin round the boot door not happy
24 november 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Christopher. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent service was kept informed…
Excellent service was kept informed during repair brilliant job would recommend!
20 november 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Joanne. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Car repaired to a high standard
Car repaired to a high standard, ready before the due date and provided me with a courtesy car for the duration of the repair period.
Well done 👍
10 november 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Tim. Thanks for the lovely review. We're glad to hear everything went well and you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Great friendly service
Great friendly service. Kept me informed throughout the repair. The repair is excellent quality. The use of the courtesy car was very appreciated with having two children and my Dad to look after. I would recommend this service.
6 november 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Natalie. Thank you so much your kind words and taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Easy pick up and survey of work…
Easy pick up and survey of work required...... prompt turn round and job looked great
29 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Trev. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
As an 81 year old I felt relieved…
As an 81 year old I felt relieved having spoken to reception that I was to stop worrying as they would handle everything on my behalf. This actually happened which in itself is a rarity in this day and age. The staff were delightful from word go and incredibly efficient. Everything happened as they said it would and when all was done I drove away satisfied in every possible way.
21 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mrs Johnson. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and everything went smoothly. We will pass on the good review to the rest of the team. Have a great day!
Very nice people and very helpful
19 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Sylvia. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Ron. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Geoffrey. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Contact was good
Contact was good. Unfortunate that car could not be collected or delivered back.
On completion of the repair when we collected the car the trim around the bumper had not been re-fitted. This was done quickly. Luckily we noticed before driving 40 miles home
12 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Hilary. Glad to hear everything got sorted and thank you for taking the time to leave us a review and we'll pass on the good review to the rest of the team. Have a great day!
Fuss Free and Helpfull Staff My Car was…
Fuss Free and Helpfull Staff My Car was returned to Me Well Ahead of Time I,m Very Pleased I Can,t tell that the car has been in for repair Looks like NEW. I have to admit to being scepticle But the proof is in the pudding I have NO problem giving Fix Auto Stoke on Trent My Top recommendation
3 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Kevin. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Antwoord van Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jen. Thank you so much for your kind words and taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
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