Just brilliant. Hredi was on top of everything, made sure things kept moving, even when it wasn't really her work to do. As someone with severe dyslexia, Hredi would make sure all information was clea... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Money for nothing. Took my money based on giving me a fixed cost for legal work, but failed to provide this service as my cost went up during the process. Also claim to provide ‘no completion no cost’... Toon meer
Bedrijf heeft geantwoord
Fix My Legals was a new concept for me in the legal world of house purchasing and selling. Brooke Cleaver of FML was brilliant in how she handled all the enquiries that were thrust her way. I was gi... Toon meer
Bedrijf heeft geantwoord
We are not a young couple so are not familiar with the world of the internet and computers. Kate morris of fix my Legals understood and put us in touch with the perfect solicitor for us and helped us... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
By revolutionising Conveyancing we support homeowners, investors and businesses looking to buy, sell or remortgage residential or commercial property. Through our personalised concierge service we support all parties throughout the Conveyancing journey by providing better communication and transparent quoting helping to reduce the headache, stress and frustration of moving home. We are here to take the FML out of the Conveyancing process.
Contactgegevens
Unit 1 Intakes Lane, DE56 2LU, Turnditch, Verenigd Koninkrijk
- 01332 325342
- roxannebarker@fixmylegals.co.uk
- fixmylegals.co.uk
4,2
Goed
96 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience with the service was…
My experience with the service was offered was Great and communication was excellent so i felt like the was offered professional as expected.thank you again
8 september 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your lovely feedback! We’re really pleased to hear you had a great experience and felt the communication and service were at the standard you expected. Thank you for choosing FML and trusting us to support you throughout. 💜
Just brilliant 🤩
Just brilliant. Hredi was on top of everything, made sure things kept moving, even when it wasn't really her work to do. As someone with severe dyslexia, Hredi would make sure all information was clear, easy to understand and ring me, whenever I needed more clarity or reassurance. Even after completion, Hredi went the extra mile, when I need support with the key collection. Honestly, can't speak highly enough of Hredi and everyone I spoke with at Fix My Legals, they made what can be a very stressful experience, nearly stress free, dare I say, pleasant. I would not hessite to use Hredi and Fix My Legals again and have already recommend them 🙂
5 augustus 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Copilot said:
Thank you for your fantastic review. We are absolutely delighted to hear about your positive experience with the team.
Providing clear, supportive communication is at the heart of what we do. We understand that moving home can be stressful, so it's wonderful to hear that her dedication, reassurance, and proactive approach helped make the process as smooth and stress-free as possible.
Thank you for choosing Fix My Legals. We wish you every happiness in your new home and would be delighted to assist you again in the future.
Excellent experience.
We had an excellent experience with Fix My Legals from start to finish. Your team was professional and responsive, keeping us informed at every stage. They made a potentially stressful experience straightforward. Your commitment to customer service and attention to detail gave us confidence throughout the transaction. We would happily recommend Fix My Legals to anyone seeking a reliable and efficient conveyancing service.
16 juli 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for your wonderful feedback.
We're delighted to hear that you had an excellent experience with Fix My Legals from start to finish. Moving home can be a stressful process, so it's great to know that our team helped make your transaction straightforward and kept you informed throughout.
Providing responsive communication, attention to detail, and a high standard of customer service is at the heart of what we do, and we're pleased that this gave you confidence at every stage of your journey.
Thank you for choosing Fix My Legals and for taking the time to share your experience. Your recommendation means a great deal to us, and we wish you all the best in your new home.
Incompetent solicitor led to failed purchase
Fix My Legals gave me a solicitor who left my files unopened for weeks, gave no updates, told me that the responsible person was on lunch break to avoid taking responsibility, and hung up on the seller's estate agents, who were furious as a result. Eventually FML said the company had been blacklisted after lots of complaints - but I wonder how long they'd known about their incompetence without informing customers.
I wasted a good chunk of my holiday sorting out the move to a new solicitor, trying to find signal to figure out whether my files had been kept and if any searches that might have come through could be transferred. This took up a big chunk of the holiday and I missed a few places I was due to stop over in.
By the time that was resolved a few months had passed since making the offer on the house. The buyers started delaying and eventually changed their minds, pulling out of the sale.
FML gave me some money back but kept a few hundred.
Eventually I made an offer on a different place, chose to go to a reputable solicitor directly, and the whole process was completed in 2 months.
Comparatively, the ordeal with FML should have been a simple first-time buyer flat purchase but became a huge waste of time and money.
31 juli 2025
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for taking the time to share your experience. We are very sorry to hear about the issues you encountered during your property purchase and the frustration and inconvenience this caused.
The level of service you describe falls well below the standards we expect from any firm within our panel. We understand how stressful a property transaction can be, particularly for a first-time buyer, and we sincerely regret the impact this situation had on your plans, your holiday, and ultimately the outcome of your purchase.
When concerns regarding the performance of a panel firm came to light, we took action regarding their performance. However, we appreciate that this did not undo the disruption and disappointment you experienced.
We are sorry that your journey with us did not reflect the service we strive to provide. We appreciate your feedback, as it helps us continually review and improve the standards we require from our panel firms.
We wish you all the best and thank you again for bringing your concerns to our attention.
Helpful
We were allocated LPL as our solicitor for a remortgage who were awful to deal with but Aaliyah at FML was very responsive, escalated our issues, and provided updates where she could. I think we’d still beat stage 1 without her help! Thanks Aaliyah :)
1 mei 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for taking the time to leave your feedback.
We’re sorry to hear that your experience with the solicitor wasn’t as smooth as it should have been, but we’re really pleased that Aaliyah was able to step in and support you throughout the process. Providing clear communication and advocating for our customers is something we take great pride in, and it’s fantastic to hear that her efforts made a difference.
We’ll be sure to pass on your kind words to Aaliyah
Fix My Legals was a new concept for me…
Fix My Legals was a new concept for me in the legal world of house purchasing and selling. Brooke Cleaver of FML was brilliant in how she handled all the enquiries that were thrust her way. I was given a good solicitor via FML and between her and Brooke that managed a very difficult sale of my property.
Nothing was straight forward but I was kept up to date at every stage and Brooke was always at the end of a phone or email if I had a query - and there were many.
I would recommend Fix My Legals for pain free, straightforward advice and assistance.
24 april 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for sharing your experience.
We’re delighted to hear that Brooke provided such outstanding support throughout what sounds like a particularly challenging sale. Ensuring our customers feel informed, supported, and able to rely on us at every stage is incredibly important, so it’s great to know Brooke was always on hand to help with your queries.
It’s also fantastic to hear that you were pleased with the solicitor provided and that, together, they were able to guide you through to completion despite the complexities involved.
We really appreciate your recommendation and your kind words about Fix My Legals. We’ll be sure to pass your feedback on to Brooke – she’ll be thrilled to hear it!
Thank you again for choosing us.
Fix my legals were great from start to…
Fix my legals were great from start to finish, I love that they send milestones that have been met so you can clearly see where you're at and what stage is next, they also break down the costing really clearly which was good.
Aaliyah handled our case and she was incredible, we had loads of issue and Aaliyah was always in our corner trying to get answers or resolve things for us.
Nothing was ever too much trouble for Aaliyah and she went above and beyond to help and reassure us throughout the process.
Really pleased with our experience and would highly recommend.
17 maart 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for taking the time to share your experience! We’re delighted to hear that you found the process clear and helpful, especially the milestone updates and transparent cost breakdowns — keeping you informed at every stage is something we take great pride in.
A special thank you for your kind words about Aaliyah. She truly is incredible, and it’s wonderful to hear how much her support, persistence, and reassurance made a difference throughout the challenges you faced. We’ll make sure your feedback is passed on to her — it will mean a lot.
We’re so pleased you had such a positive experience with us and really appreciate the recommendation. If you ever need us again in the future, we’re always here to help.
10/10 Service – Highly Recommended
I had an excellent experience with Fix My Legals. From the outset, they were professional, responsive, and supportive throughout the whole process.
They connected me with a good, reputable solicitor, which showed they clearly know their stuff and have strong industry connections. That made a real difference.
My purchase wasn’t straightforward and involved some complications, but they supported me every step of the way. Communication was clear, everything felt legitimate and well-managed, and most importantly, it produced results.
Their service is genuinely 10/10. I can’t recommend them highly enough.
2 maart 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your wonderful review! We’re really pleased to hear you had such a positive experience with Fix My Legals.
It’s great to know our team’s communication and support made a difference, especially with a purchase that wasn’t completely straightforward. We work hard to make the process feel clear, well‑managed, and genuinely supportive from start to finish, so your feedback means a lot.
We’re also delighted that the solicitor we connected you with delivered exactly the level of service you needed — we pride ourselves on partnering with reputable professionals who share our standards.
Thank you again for the 10/10 rating and for recommending us so highly. We’re thrilled to have been part of your journey! 🌟
We are not a young couple so are not…
We are not a young couple so are not familiar with the world of the internet and computers. Kate morris of fix my Legals understood and put us in touch with the perfect solicitor for us and helped us move along despite difficult situations. Without their constant updates it would have been Evan more stressful.You have to believe there is always someone there to to help you with your concerns.So many thanks Fix My Legals.
6 februari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for sharing such a heartfelt review. We’re truly grateful for your kind words and delighted to hear how well the team supported you throughout your sale.
It’s fantastic to know that their professionalism, hard work, and clear communication made a real difference—especially when issues arose on the other side. Ensuring our clients feel informed and reassured from start to finish is incredibly important to us.
We’re especially pleased that Kathryn and the team were able to ease the added stress of managing the process from thousands of miles away. Their patience, understanding, and timely updates are qualities we’re very proud of, and your recognition means a great deal to them.
Thank you again for taking the time to share your experience. We truly appreciate your trust and wish you all the very best going forward.
Fantastic company
We can not express enough, the thanks deserved for work the team did for us.
The team exemplified professionalism from start to finish, even when the other side were causing confusion and issues.
The team worked hard and effectively in getting the sale over the finish line.
Communication was great. Always willing to answer emails quickly and give clear updates.
We all know that moving is a stressful process, it’s definitely amplified when living thousands of miles away. Kathryn and the team were always so willing and understanding to help ease the stress with timely communication, patience and understanding.
5 februari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
and are delighted to hear how well the team supported you throughout your sale.
It’s wonderful to know that their professionalism, clear communication, and commitment to keeping things moving—especially when challenges arose on the other side—made such a positive difference to your experience. Ensuring our clients feel informed and reassured is a priority for us, and your feedback reflects exactly what we strive to deliver.
We’re especially pleased to hear how much Kathryn and the team helped ease the added stress of managing a move from thousands of miles away. Their patience, understanding, and timely updates are qualities we’re incredibly proud of, and your recognition means a great deal.
Thank you again for taking the time to share your experience. We truly appreciate your trust and wish you all the very best going forward.
Great customer experience here
Great customer experience here. I was stuck in an awkward position and thanks to both Hollie and Philip it was resolved. Really appreciated their time to help me and saved me a lot of money and bother.
27 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for taking the time to share your experience. We’re really pleased to hear that Hollie was able to support you and help resolve the situation for you. It’s great to know their efforts saved you both time and money. We’ll be sure to pass on your kind feedback to them. Thanks again for choosing us — we truly appreciate it.
We had a great experience with our solicitors!
We had a great experience with our solicitors from start to finish. Our case began with Caroline and Samantha, who were fantastic — clear, responsive, and really proactive in communicating with us. When our case was later passed on to Afsha and Georgia, the level of service stayed just as high.
Both teams were amazing at keeping us informed, giving us weekly updates, and pushing back firmly to the seller’s solicitors whenever we had questions or spotted errors. We always felt listened to and supported, and nothing ever felt rushed or brushed aside.
The app was also incredibly helpful, making it easy to track progress and stay on top of everything throughout the process. Overall, the communication was excellent and the whole experience felt well-managed and reassuring.
We’d happily recommend them to anyone going through the buying process.
23 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for your kind feedback! We’re really pleased to hear that you felt well‑informed throughout the process and that your overall experience was a positive one. It was a pleasure supporting you, and we appreciate you taking the time to share your review.
Disappointing experience with an intermediary service
This review reflects my personal experience. I was referred to Fix My Legals by my broker, and only later realised that they operate as an intermediary and pass work on to third-party firms. This structure was not fully clear to me at the outset.
In my case, the work was carried out by a third-party firm, and I found communication to be difficult, particularly when trying to speak directly with someone handling my matter. As a result, I raised a complaint with Fix My Legals. Initially, my concerns were acknowledged and escalated to their contact at the third-party firm. However, after their response was shared with me, I did not receive any further follow-up.
There remains an unresolved financial issue, and I have been unable to reach a satisfactory resolution through either party. For this reason, I have decided to refer the matter to the Ombudsman. While others may have had different experiences, this arrangement did not work well for me.
20 december 2025
Review zonder uitnodiging
Antwoord van Fix My Legals
We’re sorry to hear about your experience, and we genuinely appreciate you bringing this to our attention. Please be assured that we take your feedback very seriously. Our Senior Operations Manager has already reached out to you directly regarding this matter and is now handling the situation personally to ensure it is fully resolved.
All communication was excellent
All communication was excellent — fast, clear, and professional throughout the entire process. The team was always responsive and helpful. The only improvement I could suggest would be having an online client portal, as it would make tracking progress easier instead of relying solely on email correspondence. Overall, a very positive experience.
26 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our communication fast, clear, and professional, and that our team was consistently responsive and helpful throughout your experience.
We also truly appreciate your suggestion regarding an online client portal. Feedback like yours helps us identify opportunities to improve, and this is certainly something we’ll be exploring to make progress tracking even easier for our clients.
Thank you again for the positive review — we’re grateful for the opportunity to work with you
Fantastic!
I was referred to fix my legals by my mortgage advisor and I’m so pleased I decided to use their services. I have had the absolute pleasure of having Ashleigh as my initial case handler and she has been absolutely amazing! Replied to all emails on the day, she was at the end of the phone at any time I needed to speak to her or if I needed anything clarifying and she always explained things in full and didn’t make me feel silly for asking! ☺️ Ashleigh is friendly, approachable and knowledgeable and really put me at ease from the very start.
Thank you for a great service Ashleigh!
12 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our service and that Ashleigh was able to provide the support and clarity you needed throughout the process. We pride ourselves on being approachable and responsive, so it’s great to know Ashleigh made you feel at ease and well-informed.
We’ll be sure to share your kind words with her—it will mean a lot! If you need any further assistance in the future, please don’t hesitate to reach out.
Thank you again for choosing us!
Professional service
I have an excellent working relationship with Fix My Legal, who consistently refer conveyancing matters to TaylorMade Conveyancing. The relationship is built on trust, transparency, and mutual respect, which is essential in delivering a high standard of legal service to clients.
Fix My Legal are professional, reliable, and thorough in their approach. Instructions are clear, communication is prompt, and expectations are well managed from the outset. This allows me, as a Property Lawyer, to progress matters efficiently and ensure clients receive accurate advice and a smooth conveyancing experience.
It is refreshing to work with a referrer who values integrity and client care as highly as we do. I would not hesitate to recommend Fix My Legal as a dependable and professional partner in conveyancing work.
11 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for such a thoughtful review! We’re delighted to hear that our partnership has been built on trust, transparency, and mutual respect—values that are central to everything we do. It’s fantastic to know that our clear instructions and prompt communication help you deliver a smooth and accurate conveyancing experience for clients. We truly value working with professionals who share our commitment to integrity and client care. Your recommendation means a lot to us, and we look forward to continuing this successful collaboration!
Fix My Legals is a superb outfit
Fix My Legals is a superb outfit, with a well established, friendly and experienced team on hand. They provide clear and concise instructions and always go above and beyond to help us obtain key information to progress the transaction properly.
5 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for sharing such positive feedback! We’re delighted to hear that our team’s experience and commitment to clear communication made a difference for you. Going above and beyond to ensure transactions progress smoothly is at the heart of what we do, so it’s fantastic to know that this was reflected in your experience. We truly appreciate your support and look forward to assisting you again in the future!
In a world where legal services often…
In a world where legal services often hinder and do not help, FixMyLegals shone a light for me and I am so grateful for their support, would recommend to anyone that needs help navigating the home moving process!
19 december 2025
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your kind words! Our goal is always to provide clarity and support, so it’s wonderful to know we achieved that for you. We truly appreciate your recommendation and are here anytime you need assistance in the future!
We’re really good and helpful and fast…
We’re really good and helpful and fast to come back with any questions I had and made the whole process smooth
9 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you so much for your amazing feedback! We’re thrilled to hear that our team was quick to respond and helpful throughout your experience. Knowing you’d choose us again means the world to us! We can’t wait to work with you again and continue delivering the best service possible.
A fabulous company
A fabulous company! I cannot fault these guys, I’ve been using them since they first set up and have seen the amazing growth, not only have they grown rapidly they have added the infrastructure needed to ensure service levels do not slip. All team members are available to help if you have any queries and respond very quickly. The fast track service for searches makes my life soooo much easier as an estate agent and really speeds up the process! I will continue to use FML and can’t see any reason why I would ever stop! Thanks so much all, you really help my business run smoothly and sales complete quickly!
9 januari 2026
Review zonder uitnodiging
Antwoord van Fix My Legals
Thank you for the amazing feedback! We’re thrilled to hear how much our service and fast-track searches help your business run smoothly. Your continued support means everything to us—here’s to many more successful completions together!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.