Fjern Outdoors Reviews 

The customer service is what you would or want however Fjern exceeded all expectations, first class.

This company uses EVRI AS COURRIER FOR DELIVERY......
THE WORSE COURRIER EVER....
NEVER ON TIME OFTEN GONE MISSING....
STILL AWAITING MY ORDER 1O DAYS LATE.
WON'T BUY FROM THEM AGAIN UNTIL THEY CHANGE COURRIERS..

An excellent design, extremely lightweight and compact tent, waterproof, tough, survived a few storms. Great performance for such a lightweight tent.

Great little tent for the price. Not the smallest pack size or the lightest in its category but quite roomy, it seems fairly robust and, crucially for me as a UK bikepacker, it pitches outer first. Initial impressions on the first couple of trips extremely positive.

Pretty dissapointed in the strova dark brown mens hiking boots i bought. Over a 100 pounds and they've broken to an unwearable degree in less than a year, the sole completely eroded in places leaving me walking on the hard plastic. Decent boots in general but don't expect any kind of longevity out of them.

I bought a tent for 2 people, even though I use it alone, so I have more room. The delivery was very fast and the tent is great. So very easy to set up: I tested it for the first time under heavy rain it was just perfect. I bought this tent because it is the lighest I could find to transport during my treks and I am not disappointed.

Amazing service and amazing products.
The quality of the product is amazing, the service is Brilliant.. Would highly recommend products and service.

The Fjern Stormgrotta 1.5 arrived promptly and is as described. A super one person tent tent with plenty of room and easily pitched. I look forward to using it in the cooler month and feel confident of it's stability in wind.

Great service and quality product- jacket arrived in very short time

Great quality equipment and very reasonably priced.
Delivery is seamless and very quick.

Fantastic tent, very happy with the quality

Nach einem ersten Testaufbau und einem weiteren Gartentest bei Dturm und Starkregen bin ich sehr zufrieden. Schneller Aufbau und zuverlässiger Schutz.

Great company, great communication had a few problems with delivery and then damage in transit but they couldnt have been more helpful to rectify the issues. Great job Fjern

I returned a jacket at the start of May. I'm still waiting for the refund in the middle of June!
I heard from customer services once, asking me for the tracking number to confirm it had been delivered back to them. I've emailed a few times now and no response and no refund. Very poor customer service.

The products were very good and are in use. The only reason I gave 4 starts instead of 5 is that the tent took a little longer to be delivered than expected.

The Fjern Stormgrotta is a quality tent, so easy to pitch and solid in all weather. Such good value.
I recently got lots of compliments on it from fellow hikers during Highlander Lake District. I highly recommend this tent and Fjern as a brand.

I ordered the Stormgrotta 1.5 tent on the basis of extremely good reviews online. It looked a great product. The only reason I haven't given this review top marks was the length of time it took to despatch the tent from my order date - it was over a month ! ! I now realise that the tents were on a lengthy shipping time in the UK - but nobody from sales or customer services made me aware of this - I had to email several time for an order update.

Ordered a tent which came very quickly only to find it was a return from a previous customer so should have never been sent out in the first place, then got emails from two different handlers which contradicted each other. I now have to go through a returns process which could take the best part of two weeks for their poor service (I can't say this often enough) It should never of been sent out, I then sent a email their parent company which apart from a computer operated reply I heard nothing until they asked for feed back on their customer service GARBAGE doesn't come close to discribing their customer service. Be warned stay clear of this lot.

My ref 9877FJE

Im very glad youve sent this feedback.
So I bought the tent + footprint, 5 weeks had passed yet I'd heard nothing so I thought it might have been a scam link then I got a reply email saying it was out of stock, my opinion thats very poor from customer service taking that long to tell me or would it have took even longer if I hadn't emailed you.
Then 3 weeks later the footprint arrived but no tent then 2 or 3 weeks later the tent arrived, I couldn't believe how long I was made to wait and all the BS emails that you was replying with.
By that time my work holidays had gone and now its in the cupboard doing nothing.

Paid in full. No mention of pre-ordering. This meant that I didn't receive my purchase for nearly 8 weeks. The company took my money, and I assume, waited for sufficient sales before putting in an order to the manufacturer. This was not explained at the time of purchase.
The product itself has been excellent and was worth the wait.
I have no problem with the seller's practice if they let you know there is likely to be a delay in fulfilling the order.

Since submitting my review I have had a prompt reply from Fjern.
I accept their explanation for the delay.
It was a little disappointing having to wait so long for delivery but I'd like to stress that the Stormgrotta tent has proved to be an excellent buy, especially with the updates since the first edition.
This is my second tent from Fjern, both of them being well made, lightweight and durable.
My thanks go to Fjern for getting back to me.