Be very careful with this website. I bought what was described as a portable air conditioner which no more than a glorified fan. That was not my main concern. My main concern is that since then they... Toon meer
Bedrijf heeft geantwoord
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I duplicated my order by accident. Instead of just taking my money Flash Discount checked with me by email ensuring that I had intended to order the same item twice. Refreshingly honest of them.
This company have taken unauthorised funds from my account. Now sent 4 emails, all unanswered. Don't believe it when they reply to negative reviews telling people to contact them, they don't re... Toon meer
Bedrijf heeft geantwoord
Very easy to navigate the site,prices were fine. Delivery expected any day so packaging,quality Tec will have to wait until received. Overall very satisfied.
3,4
Gemiddeld
3K reviews
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I purchased two Air Misting Fans 24th…
I purchased two Air Misting Fans 24th July 2026, for £56.97 including delivery. The fans received are extremely poor quality and are not fit for purpose. I have emailed customer support asking to return these items, with no response. They took £19.53 from my bank 25th July and will not respond to my queries regarding this. Today they have taken another £8.99.
I've no idea why.
Since leaving this review I have had the additional charges credited and they supplied return address information for the fans. Three weeks later, I am still awaiting the credit for the fans which I was assured would come through in a matter of days.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Haven't got my order yet
22 augustus 2026
FAKE AI Koala Bear. DO NOT BUY….
Been watching this little koala bear.
It was reduced.
Not like ai bear at all!!!!
Just a luxury plush bear.
Dissapointed.
Do not buy. Just a con. if you dont mind this.go ahead
If you want AI buy else where.
Wont buy anything again from this company
21 augustus 2026
lWe ordered 2 smart watches
We ordered 2 smart watches . They don't work I have made several attempts to contact customer service they will not reply. Also took extra money the next day. Advise people to keep away from this company don't think there legit.They have responded to my review so let's see how we go from here I will update when something happens
1 augustus 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
It would be great +great if the…
It would be great +great if the parcel,s did not go missing ?
21 augustus 2026
At least 3 emails
At least 3 emails, 1 contact form and tried phoning to get a response about sending back some shoes that don't fit.
this is over a week since I received the order!
5 Sept update -- now up to 5 emails and 1 contact form and still no response!
9 augustus 2026
Review zonder uitnodiging
Kept up to date about my purchase.
6 augustus 2026
Further Review
I was asked to send my complaint by email to support which I did with the heading Trust pilot complaint and this would be dealt with by 24hr turn around and if I didn't receive anything look in spam or junk mail, this did not happen so I resent the email to date I still have not had anymore from this company.
I would be careful using this company as it seems if you are not satisfied with a product you are unable to send it back this leaves me no alternative but to go through my bank to recover my money as I have asked for the returns process several times but keep being ignored.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
If I can do it anybody can
16 augustus 2026
Good service.
15 augustus 2026
I would actually give them no stars but…
I would actually give them no stars but that didn't seem to be an option. Ordered 4 of the solar lanterns, not received them yet but judging by the one they sent me, which I didn't order yet they charged me for, they can keep the rest and refund me my £90 or so money. These lanterns are about the size of a coconut, with cheap opaque plastic, NOTHING like the product advertised. I suspect this is some kind of scam site, I'm furious with myself for falling for it and will certainly be taking this further.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
No customer services phone number never…
No customer services phone number never answered tells you to email don't answer email
13 augustus 2026
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
The service is very good item's are as…
The service is very good item's are as described will order again.
26 april 2026
Stay away…
Placed an order not received it as yet and they took another payment out of my account. Still not got the extra payment back so had no choice but to refer to scam/fraud team. Stay clear of this firm wont answer the phone or reply to my qurstions in my email
27 juli 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I would put 0 stars if I could
I would put 0 stars if I could. I purchased a one of item for £30.48 they have taken over £100 from me since each month since last august 2025 they have been stealing from me. I sent an email 2 weeks ago and had no response. I have reported it to my bank and trading standards you evil people
7 augustus 2025
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I ordered 4 battery powered Wifi…
I ordered 4 battery powered Wifi cameras, but received 4 completely different cameras. Smaller, require plugged in to power. Quality is terrible. Can't even see the face of a person who stands like 5 feet away from it. Can't even share the link with another user.
In addition to this, was offered to pick a free SD card as gift as that was first order. Never received it.
Tried calling the phone number on their site, the voice mail always suggest you to contact via email.
Email them at support email few times now for the past weeks, but have not received a response.
Have raised a complain through Resolver, and will report to Trading Standard if this is not resolved.
19 juli 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I found it fairly easy to place an order
5 augustus 2026
Would have been 0 stars if that was an…
Would have been 0 stars if that was an option. Save your money and steer clear.
My order confirmation was correct however the payment through my bank included an additional unauthorised amount of £7.65. I didn't select special delivery or insurance and despite several phone calls and four emails I received no response and no refund of the unauthorised amount.
The items when they arrived were a lot smaller than shown on the website, inferior quality and way overpriced even with 55% off. I bought one item for myself and an extra one as a gift. Quite honestly I would be ashamed to give this as a gift.
A lesson well learned.
Update on 20th August.
Thank you Flash Duscount for your response on 7 August. As suggested I sent a further email to you on 10 August (number 5). Still no response and still no refund of £7.65.
13 juli 2026
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I haven’t received the item yet but…
I haven’t received the item yet but ordering was fairly straightforward
4 augustus 2026
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