Flashforge Reviews 172

TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to loo... Toon meer

Beoordeeld met 5 van de 5 sterren

I currently have the Adventurer 5M Pro. It was very easy to setup and get it up and printing. I’m looking to upgrade and customer support has been super helpful and quick answering my questions

Beoordeeld met 5 van de 5 sterren

FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to s... Toon meer

Beoordeeld met 1 van de 5 sterren

Brand new Flashforge adv5m pro, takes more time a day keeping it connected than it prints. At this point 2 days of trying to get it to connect and all flashforge says is "keep trying"!

Bedrijfsgegevens

  1. Elektronicabedrijf
  2. Printapparatuur leverancier

Geschreven door het bedrijf

Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

172 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 7% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Bad but got better

I got a flashforge adventurer 3 about 3 or 4 months ago and it has problems with connecting to my wifi even with the correct password. Flashforge's aftersales team is pretty mid. They have solved the problem but it took a few days. It is a decent printer with good build quality when it works, but for how it has been, it is totally not worth 400 dollars. I could buy a better printer like a creality ender 3 for 200 dollars less, but with better quality. Edit: THEY ACTUALLY HELPED ME MY PRINTER FINALLY WORKS IT JUST NEEDS AND UPDATE FROM A USB (at least for me)

27 juli 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Expect limited support

Please do not buy Flashforge products - they will break and there is absolutely no help from support. I have for several days been trying to get a qualified response to a problem under warranty, but the answers I get from their support has no relation to reality....it is so bad that it is actually funny.

Luckily the dealership in Sweden 3DPrima.com make up for that with good response time and qualified personel.

My support flashforge support ticket is 94092

Update:
Flashforge has actually sent me all the parts for me to fix the problems. These parts are new motherboard, build plate, nozzles. I am puzzled why I have to do the repair myself with the spareparts provided for me, but as the printer is quite bulky I am fine with this as I have the skills to replace the parts.

14 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Good machines rubbish support

As someone else mentioned, while the product is in some cases quite exceptional the after sales is possibly the worst around. Really slow in answering if at all, a lot of my questions never were answered. I bought 2 machines from them that I could no longer source consumables for them before they were a year old. The machines themselves are great but not cheap I would have expected to get a lot more than a year out of them. One of the questions not answered was in regards to this. The first purchased printer broke down December 2022, finally got it working after 2 months. That was after flashforge passed the buck to the retailers , who had to get flashforge to solve it. So my verdict is they produce good even innovative machines but if you purchase, hope you never have any problems.

15 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would give 0 stars if it were an…

I would give 0 stars if it were an option. My Adventurer 3D printer only worked properly for 6 weeks or so.
Flashforge customer service is the worst I've ever seen.
They refuse to honor their warranty and either repair or replace the 3d printer. I've been sending them video after video of it not printing properly for 8 months or so.

9 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Flashforge made an attempt to rip me…

Flashforge made an attempt to rip me off causing paypal to intervine. They sent me a printer with a faulty nozzle. I payed out of pocket for a repklacement that they never sent and gave me a different excuse each time i asked (kept lying). They wouyldnt even respond to my emails until I opened a case with paypal. Paypal finally stepped in and sided with me. Flashforge then promised a refund and the part since the fire the nozzle caused was due to a defect. I got the refund and no part. Beware of this company as on occasion they randomly pick someone to rip off. I am done with the get my money back side of this and am now awaiting court documents for a lawsuite.

1 juni 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor design and poor quality

Since 6 months ago when we received a brand new FlashForge Creator 3 we have mostly not been able to use the printer as it has too many faults and design issues. The list of issues is as follows:

1. Mainboard broken resulting in left extruder not working
2. Heated bed not properly fixed and moves around in both X-Axis and Y-Axis directions too easy
3. It is not possible to adjust filament feed rate
4. Touchscreeen not responsive and very sluggish

After changing the mainboard the list of problems and questions grew

5. Z-Axis moving randomly after calibration
6. Heated bed damaged from Z-Axis off-limits motions
7. FlashForge claims I shall only use original FlashForge filament
8. Does the printer actually support PVA, Nylon and other filaments?
9, When doing firmware upgrades, the system hangs and must be power cycled

The printer has a direct filament feeder (not geared).

To fix the issues they are offering me an RMA and a new unit. The service to solve the problem has been friendly and positive, while still unable to provide a working unit after months.

Stay away...

16 april 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer