Flatio.com Reviews 706

Trusted site for global rentals. The communication was wonderful in my case and I would certainly use them again.

Velmi dobrá komunikace, Flatio na nic nezapomnělo. Zasílalo po celou dobu pravidelné informace stran pobytu. Zejména mi pomohlo upřesnit, co je potřeba udělat při odjezdu. Objednávka pobytu i smlouva s majitelem proběhla bez poblému.

Good prices, reliable and secure

Très bonne expérience avec le site Flatio. J’ai réussi à trouver un très bon logement grâce a ce site

Flatio is a first-class platform which provides a highly professional service and makes renting a room or apartment extremely easy and quick to do. It is also very easy to contact customer service. Highly recommended for anyone who wants to rent and have the security of being backed up by Flatio's insurance policy just in case anything goes wrong.

Flatio est un très bon site, avec une bonne assistance

It makes all the process very simple, my rentals have gone very well.

Amazing service. 10 Years of my satisfaction and counting...

Good service. Medium-terms rentals

No hidden fee and very clear payment methods, it's not something you see all the time when it comes to renting a place.

If you don’t like being scammed stay away from Flatio, Very untrustworthy company, I would advise anyone to just opt for airbnb or an agency instead, by far.
I had the pleasure to travel with my girlfriend to Prague for an internship, we’re both in uni, don’t have much money and the internship is unpaid. With some sacrifices we could afford a small apartment. Everything perfect until upon waking up the next day we found out that the hot water doesn’t work , the bathroom window is broken and the toilet floods constantly when being flushed, along with opening a kitchen drawer to disgusting and poorly sanitized cookware. The house was a humid moldy mess, and mind you it was September and we were approaching colder months as we were supposed to stay in Prague till December. we fled the apartment three days after, the landlord ghosted us, came In the house without us knowing, to do only she knows what, while we were still under contract. Criminal behavior, breaking both guidelines and the law. We fought 2 of the 3 months we’ve been there to get back our money which technically belonged to us since we got scammed hard out of the apartment. Nothing after a lot of troubles flatio just gave us back their platform share. We never saw the rest of the money which we needed to get another accommodation since we had to leave and they wouldn’t stop the fraudulent contract. Save yourself the drama and the stress, don ruin your life for months just to stay talking back and forth to their legal team, rent your house another way. Find a local agency or a trusted platform.

The apartment was even better than expected, normally the pictures make it look bigger than it is, but this time was on the contrary, the place was bigger than it seemed. Very cozy, with everything you need for a short stay, without the need to buy it. The platform is easy to pay.

Very easy to use. I am happy to work whit this platform.

Rented a flat in Budapest for 30 days. Had no issues so I can confirm that the service is as presented; Flats and rooms for mid-term rental with a easy rental process and affordable service fee.

I rented a flat I had seen advertised on Flatio. The rental agency advertising it wouldn't let me view it before I moved in, alleging there were people staying there. I had nowhere else affordable to rent as there is a housing crisis in this area, so I moved there hoping it would look like the advert photos. When I arrived there with all my possessions and furniture, the flat was an absolute dump. Tiny with no space as cluttered with old furniture. Cockroaches in the kitchen. Old leaking fridge with terrible odour permeating the whole flat. Old shabby decor from the 80s with paint coming off the walls. Bed bugs in the bed. I can only assume Flatio don't personally check the condition of the flats advertised on their website, but should do. I had to move back to the flat I was in which was up for sale. So I moved twice, with a back problem, which became much worse. And after weeks of my bank negotiating with Flatio for a refund of the month's rent I had paid (minus the two days my stuff was there) Flatio did not refund me. And the worst thing is they're still sending me ridiculous emails advertising rentals with them. Never again.

Flatio is excellent, great service and excellent support by Doménica or Zuzana. Thank

I had a very good experience using the system. The booking went smoothly and the customer service was good.

Flatio works perfectly, contracts are ok, no issues for far as a landlord.

Plataforma muito fácil de usar, helpdesk super prestável e rápido. A plataforma é muito intuitiva e senti que era um aliado também do senhorio (e não apenas do hóspede, como muitas vezes acontece).

Overall, the accommodation and platform experience were good. The apartment met our expectations and communication regarding the stay itself was smooth.

However, we experienced a serious issue with payments. Unfortunately, card payments are restricted in some countries. Bank transfer was also problematic because the exact amount to be transferred is not always clear in advance, and even a small difference caused issues with the payment confirmation.

We felt that Flatio was rather passive in helping to resolve this payment issue, which caused unnecessary stress. This is an area that definitely needs improvement.