Good luck navigating the cancellation process. The food is not look very appealing. The containers were wet when we received them due to condensation making the product material unreadable du... Toon meer
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Lana has been helping me a lot with my order she's always responding when she's off so any questions ask for Lana positive u won't have no trouble
Customer service: 10/10. I had a 100 questions and FRANCE helped me with all of them and I feel comfortable requesting help again. Food: 10/10. Tastes amazing, beats the living hell out of ov... Toon meer
Bedrijf heeft geantwoord
The company is switching menus, so made an offer blowing out the previous menu at a very low price, so I gave it a shot. The package arrived in Florida with thawed cooling packs and meals. I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Contactgegevens
3017 Dodge Road, 66115, Kansas City, Verenigde Staten
- 816-542-4212
- admin@flexpromeals.com
- flexpromeals.com
4,5
Uitstekend
12K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Thank you RJ ,
Thank you RJ ,
Always persistent in giving the best customer service.
10 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you so much for your kind words! We're thrilled to hear that RJ has been there for you with top-notch customer service! At FlexPro Meals, we believe that every interaction counts, and it’s amazing to know that our team is making a difference for you. Keep enjoying your journey with us — we’re excited to support you every step of the way! Please feel free to email us at admin@flexpromeals.com or text us at 816-542-4212 if you ever need anything. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have an awesome day!
France did a great job of helping me…
France did a great job of helping me save money and for sending out my request for shipment of my meals ASAP. He told me about the $50 credit I had and I definitely cashed in on it. His reply was very quick and took care of everything. Thank you again France!
9 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for sharing your experience! We're thrilled to hear that France was able to help you save money and get your meals shipped out quickly! 🎉 It’s awesome that you took advantage of that $50 credit—what a win! We're so glad to have you as part of the FlexPro family, and we can't wait for you to enjoy your delicious meals! Keep up the great work on your healthy journey! If you ever need any assistance, don't hesitate to reach out to us via email at admin@flexpromeals.com or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have an awesome day!
Love him great person
Love him great person. Would give 50 stars if I could.
9 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your amazing review! We're thrilled to hear that you love FlexPro Meals and our team! Your enthusiasm means the world to us, and we’re so glad you feel this way. This is just the beginning of your journey with us, and we can’t wait to keep supporting you on your clean eating adventure! 🌟 If you ever need any assistance, don't hesitate to reach out to us via email at admin@flexpromeals.com or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have an awesome day!
France called me when I asked her to in…
France called me when I asked her to in regards to questions I had. She was professional, friendly and knowledgeable. She answered all my questions and helped me get set up. I really appreciated her help.
7 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your kind words! We're thrilled to hear that France provided you with such a fantastic experience—she truly is a superstar! It’s great to know she was able to help you get set up and answer all your questions. Welcome to the FlexPro family, and we can’t wait to support you on your healthy living journey! If you ever need any assistance, don't hesitate to reach out to us via email at admin@flexpromeals.com or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have an awesome day!
France from FlexPro Meals
I was contacted by FlexPro Meals agent France less than 24hours of placing my first order and I'm very impressed with service she provided with explaining on how the program works. So far an amazing experience and can't wait for my meals to arrive.
7 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your awesome review! We're thrilled to hear that France made such a positive impression and helped you understand our program. It’s fantastic to know you’re excited about your meals — we can’t wait for you to dig in! This is just the beginning of your FlexPro journey, and we’re here to support you every step of the way! We're just an email or text away if you need anything! Reach out at admin@flexpromeals.com or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have an awesome day!
France help was exceptional I would…
France help was exceptional I would hold on to her with both hands
5 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your amazing feedback! We're thrilled to hear that France provided you with exceptional help — she truly is a gem! Your enthusiasm makes us feel like we're on the right track in making healthy living easy and enjoyable. We're excited to continue supporting you on your journey with FlexPro Meals! Keep up the great work! 🎉 We're just an email or text away if you need anything! Reach out at admin@flexpromeals.com or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
RJ is great! Top notch customer service
RJ is great!
Called to possibly cancel service and we talked it through and gave me a better deal that worked with my budget.
Great customer service, friendly, patient while going through the ordering process.
I would recommend talking to him if possible.
Thanks!
5 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for the awesome shoutout, RJ! We're thrilled to hear that you had such a positive experience and that our team was able to find a solution that works for you! Your recommendation means the world to us, and we’re so glad you felt supported throughout the process. This is just the beginning of your journey with FlexPro Meals, and we can’t wait to keep helping you on your path to clean eating and healthy living! We're just an email or text away if you need anything! Reach out at admin@flexpromeals.com or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
No Reminder Emails = Wasted Money
I've used FlexPro Meals for awhile, and while I enjoy most of the meals, there is no reminder before billing. This is important because the meals change - so you have to update your menu same week, otherwise you get stuck with meals that may not work for you, and also because you can only skip so many weeks of delivery at a time. Once you receive a billing email, the team is unable to help stop the shipment, even though it doesn't ship for at least 4 more days.
Also - they absolutely do reviews in exchange for incentives, because my last "account manager" who helped me with an issue said he would discount a box of meals in exchange for a review mentioning his name, sent me the link, and left me on hold until I sent a screenshot that it was complete.
4 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for sharing your feedback. We regret to hear about your experience and value your concerns. Your input is crucial for us. When you have a moment, please reach out directly at admin@flexpromeals.com or by texting 816-542-4212 so we can better understand the challenges you faced and work towards a resolution. Thank you again for your input! We’re here for you on weekdays from 9 AM to 5 PM Central Time (CST/CDT).
One of the ideal prep meals with…
One of the ideal prep meals with healthy ingredients & offers in an affordable rates such as 21 meals of order. Their customer service is also excellent. Particularly their representative named "France" does an excellent job for assisting me with fast n quick service. He assist me in ordering my meals with full efficiency. Thank you & love you France.
4 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your amazing review! We're thrilled to hear that you love our healthy meals and find them affordable — that's exactly what we aim for! France is truly a superstar, and we’re so glad he could assist you with your order. Your support means the world to us, and we can’t wait to keep fueling your healthy journey with FlexPro Meals! We're just an email or text away if you need anything! Reach out at admin@flexpromeals.com or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Keep enjoying those delicious meals! 🎉
RJ has been extremely helpful
RJ has been extremely helpful. We discussed different package options, the fact that I'm not obligated to stay with the service due to the discounts received, and RJ overall was very supportive in helping me find the best options for my needs
4 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thanks so much for your kind words! We're thrilled to hear that RJ was able to help you navigate our package options and find the perfect fit for your needs. It’s all about making healthy living easy and enjoyable, and it sounds like you’re on the right track! If you have any more questions or need further assistance, we’re here for you. Please feel free to email us at admin@flexpromeals.com or text us at 816-542-4212 if you ever need anything. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Enjoy your meals!
Their logistics SUCK!
Their logistics SUCK!
EVERY package I got from this company looked like I got a box of TRASH!! I wish it was some way I can show pictures because I would.
2 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for sharing your feedback. We regret to hear about your experience and value your concerns. Your input is crucial for us. When you have a moment, please reach out directly at admin@flexpromeals.com or by texting 816-542-4212 so we can better understand the challenges you faced and work towards a resolution. Thank you again for your input! We’re here for you on weekdays from 9 AM to 5 PM Central Time (CST/CDT).
Perfect for busy schedules and great service!
This meal plan is the perfect fit for my son, who works a hectic schedule as a personal trainer in SF. He loves choosing his weekly meals and enjoys them all. A special thanks to the manager, RJ, who has been incredibly helpful and responsive with any questions I've had. It is so great having access to him whenever we need him—it makes both my son's life and my life so much easier. Thank you to the Flex Pro team! Highly recommend!
2 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Wow, thank you so much for your amazing review! We're thrilled to hear that our meal plan is a perfect fit for your son’s busy lifestyle as a personal trainer! It’s fantastic that he’s enjoying his meals and that RJ has been such a helpful resource for you both—he’s a rockstar! Your recommendation means the world to us, and we can’t wait to keep supporting you and your son on this healthy journey! 🎉 We're just an email or text away if you need anything! Reach out at admin@flexpromeals.com or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
RJ has been very helpful
1 juni 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Very good to hear that RJ has been such a great help for you! Our team is heck bent in making your experience as smooth and enjoyable as possible, and it sounds like RJ is hitting the mark! :D
Keep up the amazing journey — we’re excited to support you every step of the way!
I used to rave about how amazing these…
I used to rave about how amazing these meals were. I had a shipment come in and the bags were broke open on the meals. Sent a picture and asked for my money back on the meals and they insisted on more photos even though the photo clearly shows the ice packs broken open. It's a shame how awesome this company used to be vs now.
29 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
I'm really sorry to hear about your experience, Jessika. Very disappointing to hear that your shipment arrived in such poor condition. We did reach out to UPS to ensure these things do not continue to happen, because that's not how we like to operate!
The summer is already hitting a lot of areas so we are hard at work to ensure we can tackle that before the peak season. Pictures are very helpful to know how to minimize issues for the whole of our customers for the future orders.
Your feedback is incredibly important to us so please know we will be reaching out shortly to get this handled for you!
France helped me with my order
France helped me with my order, made the process seamless & stress free!
27 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Stress.. who wants that? Not us! : )
Happy France could help with some guidance on your account. Please reach out when you need anything at all. We love hearing from our great customers!
RJ from FlexPro was awesome!
RJ was awesome! He was very professional and had great bedside manner conveying empathy toward my military lifestyle which can be hectic and require a lot of flexibility. He was patient in taking the time to explain all aspects of the performance pass and walked me through how to redeem my savings for the future and past purchases.
27 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
David, first-thank you for your service. We exist because of hardworking, amazing people like you who sacrifice everything to make sure we have basic freedoms, and then some.
I hope you asked RJ about our military discount! If not, please ask next time you talk to him!
We appreciate the time you took to write to us. We review all notes as a team because we can't get better without knowing what we are doing right and knowing what we can do better :)
Stay safe, David, and thank you again!
France helped me out quick and was on…
France helped me out quick and was on top of everything thanks
26 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Our team is dedicated to making your experience as smooth as they can, and it sounds like they nailed it! France is awesome, you have a great partner in your FlexPro journey!
Antwoord van FlexPro Meals
Thanks for the shout, Julie! RJ goes above and beyond for his people. Welcome to the club : )
France did a great job nd helped a lot…
France did a great job nd helped a lot to activate my flex pass. Also in helping select delivery dates.
25 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
So glad France was able to help you activate your FlexPass and your delivery dates! It’s fantastic to have team members who are dedicated to making your experience smooth and enjoyable WHILE you save money.
Welcome to the FlexPro family!
RJ was very kind
RJ was very kind, patient and helpful. Was contemplating cancelling until his call straightened things out. Very clear and helpful to setting up order and expectations.
25 mei 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hey there, Beth! Sometimes a little education on a brand new process is all it takes to feel in control. So excited you are keeping your journey and your goals alive! This is just the beginning of your healthy living adventure, and we can’t wait to see you thrive with our meals!
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