Flight Centre Australia - Flight Centre Cranbourne Reviews 17

Service was exceptional. We went in with an enquiry and came out with a new adventure booked.

The booking process was seamless and efficient. Steven was very responsive with any query I had. 10/10 experience - now just can’t wait for my holiday!

Booking our holiday was made so easy. Kate found us a cabin on what was looking to be an almost fully booked cruise so happy with Flight Centre at Cranbourne we have booked holidays through them previously and always been happy 😊

Great trip to Thailand and all arrangements handled by flight centre Cranbourne. Five star service all the way!

There are many good operators at Cranbourne Flight Centre but Kate Apinitis is one of most PATIENT, profesional and helpful people you can find. So far she dealt patiently with me and my family on numerous occasions and I have nothing but prizes to describe her.
Thank you Kate :)

Great service

The assistance and support from flight centre team member Ben Chidgey

We have a lovely young lady who looks after us when we visit Flight centre.

Ben at Cranbourne is amazing
We just booked our 2nd getaway with Ben and he is so helpful and kind

Once again larrisa jones in your Cranbourne vic store gave us the five star service for my self and family please pass on our thanks to her and her manager

Beware of ever dealing with Emma Langhans at Cranbourne. She is very quick to call you back and pressure you to make your booking, off an enquiry. However once you have made your booking, you cannot get a hold of her again or get any details about your trip. Had to email repeatedly to get any answers as she will only answer the questions she chooses to answer. This was a river cruise we booked and had to call Scenic cruises directly a day before departure to get our itinerary with collection and departure details.

I wanted to take a moment to share some feedback on the incredible service I’ve received from Larissa Jones from the Cranbourne store over the past few years.

I’ve been booking my travel through her for a while now, and in that time she’s handled multiple complex itineraries for me (multiple destinations, tight connections, capped budgets etc) and she’s always made the process so smooth. She takes all the stress out of booking travel, and I’ve come to rely on her completely.

There have also been a number of times when trips had to be cancelled due to natural disasters, and Larissa was absolutely amazing. She kept me fully informed, acted quickly, and always managed to find solutions. It made a huge difference knowing someone so capable was looking after things.

She’s professional, responsive, friendly, and genuinely goes the extra mile. I always feel like she really cares about getting the best outcome for my passengers.

Because of Larissa, I’ll continue to be a loyal Flight Centre customer and will happily recommend your services to others. She’s a huge asset to your team and absolutely deserves recognition.

Thanks again for everything Larissa!

Flight Centre, Cranbourne.
Consultant, Emma Langhans.
I started this process 12 months ago and am finally leaving for Africa next week. I wish to thank Emma so much for her gracious assistance and putting up with me for so long. Nothing was a problem to her and she has a wealth of knowledge to draw on. Truly professional, obliging and easy going. Made everything look simple.

Kirsten did a fantastic job in finding and booking a last minute cruise.

Steven Jackson has looked after us on previous bookings, always helpful and happy to help with any queries

Staff engagement was flawless had everything sorted within 8hrs