Flight Centre Australia - Flight Centre Marion Reviews 17

While my agent was nice the price and additional fee killed my chances of flying. I went hoping to get a good deal on a trip to Melbourne and figured a travel agent would be a good option. First it was way more expensive than booking myself online and then they added this captain package instead of asking if I wanted it rising the price more for no reason. Didn't help I was going for a specific date and had a 0% chance of changing the time so the package was just pointless for me and just wasting money. Over-all I doubt I'll use a flight center again.

Poor customer service

Ellen was extremely helpful and accommodating for our specific travel needs. We only use Flight Centre for all our travel needs and feel secure in the knowledge that they are only a phone call away. We highly recommend Flight Centre!

Fantastic Bonnie at Marion was so friendly and helpful

My flight request combination was difficult but Eloise didn’t give up until we found a solution that worked.She also replied promptly to my emails .

Very helpful information
Contented costumer here and happy

Luke was wonderful in helping us book our first overseas trip. He was knowledgeable and looked for opportunities to help us save money without sacrificing the quality of our travel experience.

I was very impressed by the patience, genuine kindnness ( and i can tell the difference) of a staff member at Marion Flight Centre, yesterday. I am not even 65 and i already encounter patronising people in customer service who talk to me like i am an idiot. Kay Rico was absolutely respectful and kind to me. This is not always the case as we get older and young people roll their eyes and get annoyed. Her warmth really shines through and she is an asset to the store. I hope this feedback gets passed on to the correct store please.

Holly was interested and excited to help plan our trip, providing good information and options for travel and hotels. She made it all so easy!

Taylah was very helpful, couldn't ask for better service. Informative and very efficient

Amelia at Marion was excellent. Very good to talk to, friendly, very competent and I could not fault the email exchange. I would highly recommend Amelia.

I have personally dealt with Nyssa at Flight Centre Marion. She is truly amazing and ensured our flights were organised accordantly and went smoothly. We cannot thank her enough for all her help and dedication.

The lady who served me booked me a holiday as requested. That's her job. Thanks

Flight Centre are only interested in money and their profits. They make a Business Class flight booking accidentally and then put all blame on the customer. Avoid Flight Centre Marion at all cost. Worst experience I have had. Customer Service was horrible.