Flight Centre Australia - Flight Centre Parramatta Reviews 15

Product knowledge and personal willingness to serve was a great combination.

The booking process was fast and easy.
The service from Jasmin Spiller was brilliant. The explanation of how everything works on a cruise down to insurance. This was my first time booking a cruise

I had booked a flight to the UK with Qatar Airlines and then the crisis in the Middle East started. Deciding to re-schedule with a different airline I was very impressed and happy with Curtis Shannon, Senior Consultant at Flight Centre Parramatta. He explored all possibilities and we settled on the one most suited to my requirements. I would highly recommend him.

I was very lucky, it was a slow day at the Westfield Flight Centre and I had everyone's attention to help with whatever silly question I had about flying during this very awful time in flight history. Jalal Rana was brilliant and got everything sorted out for me. I couldn't have been better served.

Jasmin Very helpful and easy to talk to.

I had a great experience booking my ticket with flight center parramatta. The service was smooth and professional, and the staff were very helpful. Kristy assisted me with my booking, and she was excellent—friendly, patient, and ensured everything was done perfectly. Highly recommended!

Gregory Matijevic was OUTSTANDING in his face-to-face service, as well as the follow up afterwards with comprehensive emails that covered EVERY single question we asked of him. He eased our nerves with the confirmation of bookings and went ABOVE and BEYOND with his friendly and informative service. Greg is truly well-informed and also showed pride for his company Flight Centre.

Excellent customer service

Thanks so much to Jasmin S who booked my trip in such a short time frame! This was my first international solo trip, and I honestly couldn’t have asked for a better experience. Jasmin was so generous with her time and patient with all my questions. She offered great, realistic advice and made sure I felt comfortable with every decision I made. Her friendly nature made the whole process super easy and stress-free. Even while I was overseas, she was incredibly responsive and supportive, which gave me so much peace of mind. Thank you!

We had such a great experience booking our family holiday with Kristy from Flight Centre Parramatta.

Making sure our first family holiday was a wonderful experience for us was always at the forefront of her mind.

Kristy was very patient, attentive and generous with her time and made us feel comfortable from start to finish.

Charbel

It was working with Dane from Parramatta Flight Centre - he is so efficient and genuinely cares about our needs and what we want out of our trip. He was also super diligent - giving us information we didn't even know we needed, replying promptly and was always super accomodating to our needs. Our little family would 1000% recommend Dane for your next trip.

Greg at the Parramatta store was a delight. I had aeound 20 $50 gift cards that I had to redeem to book a ticket. Greg was so patient and sat helped me making the process so easy and comfortable! Totally recommend!

Greg Matijevic has been absolutely amazing, I have been talking to a lot of travel agents as when I started looking I found a lot of travel options, but everyone was quite pushy, but not with Greg, I think he has taken a different approach and really cares about the individuals needs and respects the fact that it’s our family holiday and alot of money will be spent. (Booking for 5 people).I thank him for his kindness and absolute patience we haven’t booked yet , awaiting to see what happens with this world news and uncertain times. I won’t be contacting anyone else but him he truely will give you the best solution to your holiday with options without the pushyness and trying to rush you in to deciding what to do.

I was served yesterday by Jalal Rana who was one on the most helpful agent i have met. Not only he had a very professional attitude, but was a good listener, and was able to make the whole experience an easy one.

Dislike the fact that the prices in store were so much higher than on line (over $300.00 each )
Staff were helpful