Flightsandpackages Reviews 

The process of booking for a group of us was all aided by Sofia. The hotel was as good as we thought it was going to be with very friendly staff. The whole experiance was very good. So thank you flights and packages. We certainly contact you with our next holiday plan.

Sofia very helpful when booking. Cruise was excellent

We booked a Danube River cruise with Croisi Europe. The ship was beautiful, clean and well maintained. The crew were excellent and the French cuisine outstanding. The only negative points was the poor wifi and our ability to confirm the allowed boarding time. Could not get through on the given number. They have our phone and email details so a message should be easy.

We have just returned from a river cruise on the Danube.Antika was our contact for Flights & Packages and was most helpful and efficient.

It’s was too good.
The staff who was dealing with me was brilliant.
Esp Ankita was extremely helpful and patient with me and my non stop requests
The staff who ware supposed be pick us up in Italy was wonderful and on time plus the communication was again very helpful and on time.

We have just returned from a 4 night trip to Lisbon and Porto. Ankita’s help in booking this was great. It was my first time using a travel agent so I was a bit nervous but all went smoothly, the hotels were well located and the train journey easy to navigate.

The advisor Ankita on the chatline at Flights and Packages.com was superb. I had never booked a package holiday online previously and was very skeptical if the required transfers from airport to ferrry to hotel would arrive. I can honestly say the logistics of getting us to the hotel and back home was seamless. We had 2 excursions included within the package and again, the transfers were timely with no issues. The Hotel and food were yet again, perfect. I will certainly be using flightsandpackage.com in the future.
Five star service!

Great experience, Sofia was very helpful and informative about our trip to Italy, we received our travel documents promptly after booking.
The hotel was good and fit for purpose, well positioned near the beach and well maintained, we enjoyed the short break and I would recommend staying there.

My only criticism would be that the hotel could do with more local information and literature in the lobby area to inform guests of local events and travel.

Kerry went above and beyond to find the best flights to suit our needs. He took the time and care to understand what we were looking for, and his efforts made the whole process smooth and stress-free .
Fantastic service

Thank you Ankita for organising our trip to Sorrento and Sirracusa. We all had a fantastic time!

We are returning again to flights and packages for the third time! We speak to Kerry Davies who really does give an excellent service- he knows what we like and can tailor our holiday packages to our needs. Always most helpful and always on the end of the phone to answer any queries and guides us through any issues we might encounter. Kerry is so helpful and polite and I have to say patient whenever we speak to him! Excellent communication skills!

I have used this company a number of times for cruise package holidays which have usually been trouble free and worked well. However, your lasting perception of a company is your most recent dealings and this was disappointing. Now having read some reviews on Trustpilot I see there is a common thread when refunds are due, and this company becomes untrustworthy.
We booked more than 6 months in advance for our Nov 24 holiday and all information provided to us and subsequent updates had us returning from Cape Town to Gatwick. F&P did not issue final documents until 4 days before departure and these now had us returning to Heathrow. Because of the original flight times I booked a hotel at Gatwick at a non refundable advance rate. I informed Dave who we dealt with, he apologised and confirmed he would arrange a transfer. The day before we flew back he emailed to say he hadn’t managed to pre-book a transfer and to get a taxi and get a receipt for the cost. I sent F&P the receipt with accompanying email expecting my credit card to be refunded, nothing was forthcoming, I chased Dave by email and he apologised again and would chase it up. Nothing happened another month went by I chased again this time he said he couldn’t find our bank details, I sent them so a bank transfer could be done. Nothing happened another month went by and I chased again this time been told payment had been approved by management so he was unsure why it had not gone ahead. Another month went by and nothing, I emailed again and now Dave has stopped responding and yet another month goes by.
I have lost faith in this company despite a number of emailed promises they have failed to keep their promises. I have never done a negative review before but having seen others have had similar experiences with F&P where refund payments are involved so I do this as a warning and to be aware if you do have issues.

Anika helped us organise our holiday with airport parking and an overnight stay in an airport hotel, flights, ferries, transfers and 5 nights in a lovely hotel on the island of ischia. Everything went to plan, good communication and a very satisfied customer. Thank you!

We had a wonderful holiday thanks to Ankita. She spent time with us to get just the right package and was so patient with us .
We had 3 days in Santorini and then 4 in Crete. Both hotels were great and suited our needs. The flights, taxis and ferry transfers booked by Ankita ran like clockwork . Perfect stress free holiday .

The break we booked was a sheer delight, Pam made all options available, was so helpful with the booking.
Hotels were perfect for our need so was transfers, flights times as well.
Definitely recommend the service, will use again.

The package was great - such a brilliant combination of places and the train/ferry experience to Sicily was a really memorable experience. The hotel in Syracuse was very basic but clean and friendly. The communication about which transfers were and were not included was very confusing. However still great value

We had three nights in Sorrento, overnight sleeper from Naples to Siracusa in Sicily and three nights there in the old town of Ortigia. We dealt with Anika who was excellent at helping us to plan the trip, making several adjustments until we had just what we wanted in respect of dates times etc. All the connections and bookings worked perfectly and both accommodations were very good indeed. The sleeper compartment was not the one we booked but that was down to Trenitalia not Flights and Packages. Very good service from this company and the overall package was good value for money.
We would use the company again.

Having booked 3x trips with Flights and packages now I can fully recommend. Khuram in particular is very helpful. Their deals are always very competitive and they've been supportive and flexible for my needs and challenges.

Well organised trip by Flights and Packages to 3 Greek Islands. Flights and all transfers by taxi and ferry went smoothly with no problems.
Start of season in May in Greece so hotels only just opened to tourists. Mykonos Hotel Essence was quiet, beautiful room and view and excellent helpful staff and great breakfasts. No tea/coffee provided in room.
Santorini Hotel Orizontes also very quiet and had a spectacular pool area with wonderful views of Caldera. Friendly staff but a few niggles here - limited breakfast choices and no tea/coffee provided in room. Room smelt musty as well.
Final hotel in Crete Bella Beach. Room was spacious but a little dated. Staff were all very friendly and helpful.
All Inclusive had great food choices in the main restaurant. A la Carte option with waiter service free for one night but not really any better food and no choices.
Good entertainment each night, great beach area, lots of bars and places to eat on site and a kids club plus other daytime activities organised too.
A great trip with lots to see but weather was variable - windy and rather cold in Mykonos to 34 degrees of sunshine in Crete!