I paid for 2 tickets and each costing about £900. Due to unforeseen circumstances I had to cancel one ticket. I was told that I will only get a refund of £176. Two years down the line I am still waiti... Toon meer
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Lees wat reviewers zeggen
Was directed to Travel Junction via Skyscanner. Prices were cheaper than the airline directly. Had to chase to receive e-tickets after 24hrs but Oscar was particularly helpful, quick & responsive. Ha... Toon meer
Bedrijf heeft geantwoord
I was a bit unsure using a third party but I found a great price for my flight. Flight wasn’t confirmed immediately but I received a follow up call to amend my return flight. Only a later flight which... Toon meer
Bedrijf heeft geantwoord
The honesty of their employees was helpful. I started my search from Skyscanner and landed on their website. Before I made the booking I called their number to make sure what I was booking was valid a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find the best airfare deals, last minute flight, cheap flights, cheap holidays and many more at Flight Trotters UK. Call our agents and book your tickets.
Contactgegevens
Great West Road 950, TW8 9ES, Verenigde Staten
- 020 35829884
- info@flighttrotters.co.uk
- flighttrotters.co.uk
3,9
Goed
2K reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Scammers
Scammers. Booked a flight with them for 729. I didn't receive a confirmation email. Few hours later a man with very rude manners called and ask me to pay another 242 pounds if I need to include a baggage. I took a screenshot of the booking confirmation and it mentions ' baggage included per adult'. They said it's the cabin bag and refused refund without a cancellation fee.
9 oktober 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Scam website
I booked a flight from London to Nashville for £505 from December 16th - January 9th. Had it confirmed just to get a phone call 2 mins later, saying they will charge me £293 FOR A BAG. I told them I will pay at the airport £60 which I usually get charged. He put me on hold to tell me the flight is gone and someone else took the last ticket. So because I didnt want to pay close to £300 FOR LUGGAGE, the ticket apparently went to someone else. SCAM of a website and trash customer service, DO NOT USE.
8 oktober 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Good service
27 september 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Scam company
Scam company, they take your money before confirming the flight. Then they try and charge you £300 per person on top for taxes. If you then want to cancel they charge a cancellation fee for cancelling their misrepresentation.
Their reply below is a standard reply. I have spoken to this company several times and each time they have no problem locating my reference number. It just goes to show what type of company this is!
25 september 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Very efficient service.
Very efficient service.
Jake gave me good choice for my trip. I will definitely use their services again as a seasoned traveller 🙏🏽💫
11 september 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Compagnie pas sérieuse
Compagnie pas sérieuse. Elle affiche des prix très attrayants puis une fois qu'on a payé, c'est le commencement des problèmes. Le paiement est passé mais le billet n'est pas reçu. On reçoit un appel qui annonce que le billet a augmenté et qu'il faut rajouter 600 dollars au montant initial qui ne peut pas être remboursé. Cette entreprise doit être fermée, elle tisse la laine sur le dos des clients.
5 september 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you.
We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I've received the email
4 september 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Very nice telephone manner and…
Very nice telephone manner and information given by Mr. Sam from Traveljunction. Very much recommended.
27 augustus 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Easy and simple
19 augustus 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great Value Flight
The flight was great value and the booking process was easy. I booked in the evening and received e-tickets with other documents the next morning. From that point I was able to use the airline's app.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Sam is very helpful
Sam is very helpful , he gave me great information
12 augustus 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Great service good prices and I'm a…
Great service good prices and I'm a well travelled guy
5 augustus 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Sam was nice.
26 juli 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great experience
25 juli 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Good customer service
Good customer service, a better price and flight option compared with others, but I wish to find a cheaper price next time
15 juli 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
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