Floraindia Reviews 

75
•
TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Title: Terrible quality and ruined a special occasion Rating: ⭐☆☆☆☆ (1/5) Review: I ordered flowers and fruits hamper from Floraindia for a special event, and it was a complete disappointment.... Toon meer

Beoordeeld met 1 van de 5 sterren

Flora India does not care about its employees. The management only expects employees to work continuously without providing proper support or concern for their well-being. There is a poor work-life... Toon meer

Beoordeeld met 5 van de 5 sterren

Effortless ordering couldn't be happier. I ordered my fiance some flowers in a vase to her hotel in bangalore for our anniversary, they started a whatsapp chat so it didnt cost me to get intouch from... Toon meer

Beoordeeld met 1 van de 5 sterren

Extremely disappointed by the service , not once , but twice . Both times their team texted last minute saying they don’t have the flowers I had ordered and could replace them with either roses or g... Toon meer

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

FloraIndia believes that the best way to express your feelings and celebrate any occasion is by saying it with flowers. We help you reach out across the seas and touch the hearts of those you love and make your presence felt no matter where you are & we do all this, with beautiful, charming and stunning flower arrangements.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,2

Alle reviews

(75)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Worst experience

Absolutely dreadful experience with Floraindia.com. Ordered flowers for a special occasion, but what arrived was a wilted mess that looked nothing like the picture. Delivery was late, and customer service was non-existent. Complete waste of money. Avoid at all costs! 🌸👎

19 juli 2024
Review zonder uitnodiging
Logo Floraindia

Antwoord van Floraindia

Dear Aman,

We sincerely apologize for the disappointing experience you had with Floraindia. This is not the standard of service we strive to provide. Your feedback is important to us, and we're truly sorry that we let you down on such a special occasion. We would appreciate the opportunity to make this right. Please reach out to our customer service team at +91 9350551301 so we can address your concerns and find a solution.

Thank you for bringing this to our attention, and we hope to regain your trust.

Warm regards,
Floraindia Team

Beoordeeld met 5 van de 5 sterren

Last Saturday

Last Saturday, I purchased a bouquet of roses from Floraindia for my friend, and I couldn't be happier with the experience! The roses arrived fresh and vibrant, radiating beauty and fragrance. The timely delivery ensured the surprise was perfect, making my friend's evening extra special. Floraindia's excellent service and stunning flowers are truly commendable. Highly recommended!

8 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered on time. Thank you

The customer service is extremely polite and cooperative. Floraindia delivered my cake and flowers to Ranchi dot on time and the products were also great. Definitely a returning customer.

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From last 2 years I have been using…

From last 2 years I have been using Floraindia to send flowers and cakes for my friends’ birthdays. And I recently ordered a bouquet for my friend’s birthday from Floraindia. The flowers were delivered on time and were fresh and beautifully arranged. Thank you Floraindia for the amazing experience. Would totally recommend.

2 mei 2024
Review zonder uitnodiging
Logo Floraindia

Antwoord van Floraindia

Dear Yamini Maurya,

We value your feedback and are constantly working towards making your experience better every coming day. Thank you for appreciating our services and values.

At Floraindia, we strive to deliver the highest quality services to our customers. We take great pride in going the extra mile to ensure that all of our customer's needs are fulfilled on time.

We look forward to serving you again and providing you with the services.

Thank you so much once again!


Best regards,
Team Floraindia

Beoordeeld met 5 van de 5 sterren

Excellent experience over many years

I have been using FloraIndia to order flowers for delivery to various locations in Maharashtra from the US for several years now. Their service has been consistently great and reliable, and the quality of the flowers has always been superb. They have always delivered within the specified time window. Over the years, the website and payment gateway have significantly improved, and their email communication has been excellent. Their service has helped me maintain close ties with loved ones in India, and I wholeheartedly recommend FloraIndia to others.

5 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic & Worst Experience

Hi,

I had placed on order and it was supposed to be delivered yesterday which was 14th Feb. Now, after following with the support over whatsapp the whole day for which I got the reply only once, finally I got call from delivery person around 10:40 at night. Coming to my house would have taken him another 25-30 mins, so post 11 pm, do you really feel someone will like to take a delivery post 11 at night? And, on top of that, when I said, pls cancel the order, he just marked it as delivered. What the hell? Is this how you guys support your customers? Seriously pathetic service.. No proper response or followup. On top of that, instead of canceling the order was marked as delivered, so no refund. This is totally unprofessional

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had the worst experience with these…

I had the worst experience with these people yesterday, Jan 15th 2024.
I ordered cake and flowers from the US for a delivery to Mumbai.
Cake arrived damaged. A replacement cake was sent 5 hrs later with a delivery to charge to my family.
It spoiled the experience. DO NOT USE them at all

14 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FloraIndia is one of the best e-gifting…

FloraIndia is one of the best e-gifting websites which delivers trust, satisfaction and love to its customers in the form of flowers, cakes, chocolates and gift hampers. So, don't hesitate to order from FloraIndia as the company provides a perfect platform to shop online

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never have the flowers you order

Never have the flowers you order, then they replace them with the cheapest flowers they have. Always miss out things from your order and very bad customer service. I would leave zero stars if I could.

19 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not deliver order on time

Did not deliver order on time . I ordered same - day delivery but it wasn’t delivered. Customer service is non-existent. You will never get a response! I ordered $65 flowers and cake and the order was never delivered. I also never heard back after sending multiple messages to customer service.
DON’T SPEND YOUR MONEY HeRE!!

14 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are conmen

They are conmen. I hey charged me for something and delivered something else! When I contacted them, they didn’t respond! Don’t waste your money and they are thieves

14 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst service and no manners

I order and they call in the morning and still not test delivered till 4 pm, it’s very bad services and they call my wife and asking did you order or not, what is this and this is surprise for my wife and you guys asking you order or not with her

1000164270

13 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Deteriorating service and availability, do not recommend

Previous order was delivered four days late, missing the occasion, and customer service would not respond/refund.
Today I tried again to order flowers, this time no matter what I pick it says the flowers can't be delivered to my postcode - this is a postcode I have had flowers delivered to many times before through FloraIndia. Service and availability has greatly deteriorated in the past few months compared to how it used to be.

28 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service and delivery

I placed an order on 8th of May which has not yet arrived despite the arrival date of 9th.
There is no response to my emails . I was charged more on my card than the actual
Price shown at check out,
I am very disappointed with the service and will certainly not recommend this site,
I have used ferns and petals in the past and they were certainly far efficient and responsive.

10 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

PLEASE DO NOT GET ANYTHING FROM…

PLEASE DO NOT GET ANYTHING FROM FLORAINDIA. It is nothing equal to what is shown in picture. Not even one flower in a bouquet. Delivered pink teddy instead of white 😳

I have wasted my money.

6 mei 2022
Review zonder uitnodiging

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