I had to contact customer service to get the date of my order altered twice!! Amy was so understanding and sorted out my issues out and gave me peace of mind. Thank you Amy.
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Lees wat reviewers zeggen
I sent a flower card to my cousin for her 60th with chocolates came to £43. The card was awful, there customers services were brilliant as I uploaded a photo and could see straight away why I was u... Toon meer
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... Toon meer
Bedrijf heeft geantwoord
I have ordered quite a few flower card and always been delighted by their service and product. Last week I ordered for a friend and mistakenly gave the wrong address. Product wasn’t delivered. Wh... Toon meer
Bedrijfsgegevens
Over Flowercard
Geschreven door het bedrijf
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contactgegevens
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, Verenigd Koninkrijk
- cs@flowercard.co.uk
- flowercard.co.uk
4,3
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely flowers and card
Lovely flowers and card. Easy to order. Delivered when requested, on time.
Recipient was delighted.
27 mei 2025
Antwoord van Flowercard
Dear Mrs Forrester,
We're so happy the recipient was delighted with the lovely Flowercard! We're glad the order was easy and delivered on time as requested. Thank you! 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Hughes,
We're so happy to hear that you found the Flowercard lovely and that it was delivered on time. Thank you for taking the time to share your positive experience. 🌸
Kind regards,
The Flowercard Team 🌸
Perfect pick me up
I had a rough day at work and just sharing my experience, opening the letterbox to see flowers in a greeting card felt like a hug. The colours were lovely, petals soft and the scent so soothing. I smiled instantly.
8 april 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear George,
We are so happy to hear that your Flowercard brightened your day after a rough time at work. It's wonderful that the colours, soft petals, and soothing scent brought you joy and an instant smile. Thank you for sharing your experience with us. 🌸
Kind regards,
The Flowercard Team 🌸
An excellent service . Thank you so much.
This was an excellent service. The flowers arrived on time beautifully presented and fresh.
My friend who received them was delighted.
It shall definitely be using this Service again,
Thank you.
26 mei 2025
Antwoord van Flowercard
Dear Elizabeth,
We're happy to hear your friend was delighted with the beautifully presented and fresh flowers that arrived on time. We appreciate your intention to use our service again and thank you for your review! 🌸
Kind regards,
The Flowercard Team 🌸
Easy to use web site
26 mei 2025
Antwoord van Flowercard
Dear Mrs Clifford,
We're happy to hear that our website is easy to use. Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Very good services ,staff are most…
Very good services ,staff are most helpful with problems,and of course the cards & flowers are just beautiful.
26 mei 2025
Antwoord van Flowercard
Dear Mrs Byrne,
We appreciate your kind words! We're so glad our staff could help you, and that you find the Flowercard beautiful. Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
A lovely surprise
My friend was delighted with her flower card. She's never seen one before and thought it was wonderful.
25 mei 2025
Antwoord van Flowercard
Dear Miriam,
We're happy to hear that your friend was delighted with her Flowercard! It's wonderful to know she found it so special and unique. Thank you for sharing this positive experience. 🌸
Kind regards,
The Flowercard Team 🌸
I ordered late deliverywell in time or day said…
I ordered well in time or day said dispatch 29 th delievrry 30 flowers turned up a day late and slightly crushed very disappionted
31 mei 2025
Antwoord van Flowercard
Dear Mrs Chalcraft,
We're so sorry to hear your Flowercard arrived slightly crushed. While we understand your disappointment about the delivery time, please note that deliveries can take 1 to 2 days after despatch, so it was actually within our accepted timeframe.
Please send us a message at cs@flowercard.co.uk with your order number and a photo of your Flowercard so we can investigate the crushing and offer you the best possible solution. 🌸
Kind regards,
The Flowercard Team 🌸
Lovely, as ever
As ever, the flowers and the card provided exactly what was needed and brought great pleasure when they were delivered (very promptly) to a patient in hospital. The recipient was overjoyed (and is now planning to become a Flowercard customer).
25 mei 2025
Antwoord van Flowercard
Dear Jandy,
We're happy to hear that your Flowercard brought joy to the recipient. It's wonderful knowing our prompt delivery made someone's day, and that they're considering becoming a customer! 🌸
Kind regards,
The Flowercard Team 🌸
Good amongst the bad
Beautiful card delivered on my sisters birthday after just been diagnosed with lung cancer,she was over the having never seeing a flowercard
25 mei 2025
Antwoord van Flowercard
Dear Maggie,
We are so sorry to hear about your sister's diagnosis, and we're touched that your Flowercard brought her joy during this difficult time. Thank you for letting us be a small part of her day. 🌸
Kind regards,
The Flowercard Team 🌸
Make Someone Smile 😃
Beautiful flowers delivered on time.
Worth every penny to brighten someone's day! 💐😃☀️✨️
24 mei 2025
Antwoord van Flowercard
Dear Mrs Marsden,
We're delighted that your beautiful Flowercard was delivered on time and brightened someone's day! We appreciate your feedback and are glad it was worth every penny. 🌸
Kind regards,
The Flowercard Team 🌸
Delivered on time with great care.
25 mei 2025
Antwoord van Flowercard
Dear Mrs Millmoor,
We are happy to know that your order was delivered punctually and with great care. Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
It’s a nice surprise
It’s a nice surprise, but far too expensive for this little flower display
In future I better go for Fleurope
24 mei 2025
Antwoord van Flowercard
Dear Petra,
Thanks for your feedback. We're glad you found it a nice surprise, but we understand your concerns about the price. We believe what makes us truly unique is the personal message on the card combined with our lovely flowers inside. We're always working to offer the best value for this distinctive gift. 🌸
Kind regards,
The Flowercard Team 🌸
Thank you flowers.
I ordered some flowers a week ago and I was really impressed with the service and the flowers were lovely my cousin really liked them.
24 mei 2025
Antwoord van Flowercard
Dear Mrs Parfitt,
We're delighted to hear that you were impressed with our service and that your cousin enjoyed the flowers. Thank you for your positive feedback, we appreciate it. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear John,
We are happy to hear that we made someone happy. Thank you for sharing this positive experience with our team. 🌸
Kind regards,
The Flowercard Team 🌸
I have purchased several flower cards…
I have purchased several flower cards over the years and everyone who has received them are very happy with them and can’t believe how beautiful they are. Cards and delivery excellent.
24 mei 2025
Antwoord van Flowercard
Dear Mr Brown,
We're delighted to hear that everyone who has received our Flowercards over the years has been very happy with their beauty. We appreciate your kind words about our Flowercards and delivery! 🌸
Kind regards,
The Flowercard Team 🌸
Arrived on time for a 60th birthday
Arrived on time for a 60th birthday. The recipient was delighted with them
24 mei 2025
Antwoord van Flowercard
Dear Cyril,
We're so happy to hear that the gift arrived on time for the 60th birthday and that the recipient was delighted with it! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Recipient of a flower card
Recipient of a flower card. I would be so disappointed had I personally paid for this card. Colour of the card is different colour to the website and the flowers… well let’s just say very very disappointing. Definitely not worth £29.99 that was paid, I’d be loathed to pay more than £5.
30 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear CJ,
We're truly sorry your Flowercard didn't match your expectations. While we strive to make every Flowercard look exactly as advertised, occasional substitutions are necessary due to seasonal availability. Rest assured, any substituted blooms are always of equal or greater value and matched to the original colours as closely as possible.
Please message us at cs@flowercard.co.uk with your order number and a photo of your Flowercard so we can investigate and find the best solution for you. 🌸
Kind regards,
The Flowercard Team 🌸
It was easy to find and look at all the…
It was easy to find and look at all the different cards you can get l have ordered quite a few times now and e ery one has been beautiful and ha e been very happy with them.
20 mei 2025
Antwoord van Flowercard
Dear Mrs Brown,
We're so happy you find our Flowercards beautiful and easy to browse! Thank you for your continued orders and positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Unforgettable first impression
I ordered a Flowercard for my sister's birthday and Honestly speaking, I didn't expect such a fresh and vibrant mini bouquet inside a card. She texted me OMG so cute and real blooms! I will def order again.
16 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Jack,
We're so glad your sister loved her Flowercard and the fresh mini bouquet! It's wonderful to hear she found it so cute. We appreciate your intention to order again and your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
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