I had to contact customer service to get the date of my order altered twice!! Amy was so understanding and sorted out my issues out and gave me peace of mind. Thank you Amy.
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Lees wat reviewers zeggen
I sent a flower card to my cousin for her 60th with chocolates came to £43. The card was awful, there customers services were brilliant as I uploaded a photo and could see straight away why I was u... Toon meer
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... Toon meer
Bedrijf heeft geantwoord
I have ordered quite a few flower card and always been delighted by their service and product. Last week I ordered for a friend and mistakenly gave the wrong address. Product wasn’t delivered. Wh... Toon meer
Bedrijfsgegevens
Over Flowercard
Geschreven door het bedrijf
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contactgegevens
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, Verenigd Koninkrijk
- cs@flowercard.co.uk
- flowercard.co.uk
4,3
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and lovely choices
28 mei 2025
Antwoord van Flowercard
Dear Mrs Sissons,
We're happy you enjoyed our service and our Flowercard selection. Thank you for sharing your positive experience with us; it means a lot to us. 🌸
Kind regards,
The Flowercard Team 🌸
Such a lovely card and flowers
Such a lovely card and flowers. The recipient loved them. Arrived on the day selected.
28 mei 2025
Antwoord van Flowercard
Dear Miss Ayling,
We're happy to hear that the recipient loved her Flowercard. We appreciate you letting us know that the delivery arrived on the selected day. Thanks for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
I have never actually seen the flowers…
I have never actually seen the flowers on Flowercard, but the recipients say they are very pretty.
28 mei 2025
Antwoord van Flowercard
Dear Mrs MacGregor,
We're happy to hear that the recipients found the flowers very pretty. Thank you for letting us know, and we appreciate you sharing your positive experience! 🌸
Kind regards,
The Flowercard Team 🌸
The process of ordering was easy and…
The process of ordering was easy and there was plenty to choose from. The recipient loved her flower card.
I will totally recommend this company to others.
27 mei 2025
Antwoord van Flowercard
Dear Mrs Kerse,
We're happy to hear that the ordering process was easy and that there was a great Flowercard selection. We're also glad the recipient loved the Flowercard. Thank you for recommending us! 🌸
Kind regards,
The Flowercard Team 🌸
Perfect gift
Perfect gift for a friend going through a difficult time. Easy to order, arrived in good condition.
28 mei 2025
Antwoord van Flowercard
Dear Mrs McQuinn,
We're so glad it was the perfect gift during a difficult time. We appreciate you mentioning the easy ordering process and good condition upon arrival. Thank you. 🌸
Kind regards,
The Flowercard Team 🌸
Beautiful flower card
Beautiful flower card
Excellent customer service when I wanted to change a delivery date.
The perfect gift why you have no ideas what to buy someone,
Have use several times and will continue to do so
28 mei 2025
Antwoord van Flowercard
Dear Joanne,
We're delighted you find our Flowercards beautiful and appreciate our customer service when changing your delivery date. It's great to hear our product is the perfect gift solution for you. We appreciate your continued support! 🌸
Kind regards,
The Flowercard Team 🌸
Recipient pleased with their flowercard…
Recipient pleased with their flowercard and prosecco.
Again, easy to order online process.
Thanks again all at Flowercard.
20 mei 2025
Antwoord van Flowercard
Dear Ms Elsaleh,
We're happy to know that your recipient was pleased with their Flowercard and prosecco. We appreciate you noting the easy online ordering process. Thanks for your continued support! 🌸
Kind regards,
The Flowercard Team 🌸
They deliver as promised card & flowers…
They deliver as promised card & flowers are fresh & beautiful
27 mei 2025
Antwoord van Flowercard
Dear Mrs Ellis,
We're so happy to hear that your Flowercard was delivered as promised and that you found them fresh and beautiful! Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
So beautiful and unusual.
26 mei 2025
Antwoord van Flowercard
Dear Mrs Higgins,
We're so happy you find your Flowercard beautiful and unique! Thank you for your positive feedback; we appreciate it greatly. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Hasan,
We're happy to hear that the flowers were beautiful for your sister's special 70th birthday! We appreciate you taking the time to share your positive experience. 🌸
Kind regards,
The Flowercard Team 🌸
Cute letterbox blooms
I LOVED MY MINI BOUQUET TUCKED INSIDE THE CARD, SO CLEVER AND SWEET.
28 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Alexander,
We're happy to hear that you loved your Flowercard. We appreciate your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Trug of flowers sent to our daughter…
Trug of flowers sent to our daughter and son-in-law for their wedding anniversary. Flowers arrived on the preferred date and good tracking details. Our daughter sent us a photo and they looked beautiful. We also added prosseco and chocs!
27 mei 2025
Antwoord van Flowercard
Dear Mrs Churchill,
We're happy to hear that the Flowercard, prosecco, and chocolates arrived on time for your daughter and son-in-law's wedding anniversary! We're so glad they looked beautiful and that you were pleased with our tracking details. Thanks for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
A little difficult to get to Website…
A little difficult to get to Website but got there in the end
26 mei 2025
Antwoord van Flowercard
Dear Mrs Fryer,
We appreciate your feedback and are so sorry you had difficulty accessing our website. We'll look into this to improve the experience. 🌸
Kind regards,
The Flowercard Team 🌸
Beautiful floral card…
Card was delivered on time and recipient of the card was delighted with it
19 mei 2025
Antwoord van Flowercard
Dear Theresa,
We appreciate you letting us know the Flowercard was delivered promptly and the recipient was delighted with it. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
The Flowercard didn't arrive at the…
My previous review was unfortunately rather muddled. What I meant to say was that although the Flowercard arrived on time, was very well received by the happy couple, who were very pleased both with the quality and the thoughts behind it, the Trustpilot request for my review on the experience arrived before the date of receipt by the recipients which made it impossible for me to give at that time.
24 mei 2025
Antwoord van Flowercard
Dear Bryan,
We appreciate your feedback. We understand that delivery experiences can sometimes be concerning. Upon checking, your order was dispatched on your requested day and was delivered on your expected delivery date. If you'd like to discuss this further, please don't hesitate to message us at cs@flowercard.co.uk. 🌸
Kind regards,
The Flowercard Team 🌸
Thank you flower card
Was purchased as a thank you and was gratefully received by the recipient
26 mei 2025
Antwoord van Flowercard
Dear Mrs Facey,
We're happy to hear that the thank you Flowercard was so well received! It means a lot to us that you chose our product for this special gesture. 🌸
Kind regards,
The Flowercard Team 🌸
Easy to order
Easy to order
Nice choice of card/flowers
Delivered on time and my mother in law loved them
27 mei 2025
Antwoord van Flowercard
Dear Ms Brumby,
We're so happy the ordering process was easy, you liked the Flowercard selection, and your mother-in-law loved the flowers! It's great to hear the delivery was on time. 🌸
Kind regards,
The Flowercard Team 🌸
The card was so lovely my kids loved…
The card was so lovely my kids loved them will be getting more
27 mei 2025
Antwoord van Flowercard
Dear Mrs Hogbin,
We're happy to hear that the Flowercards were so well-received by your children! Thank you for letting us know, and we appreciate your intention to order more. 🌸
Kind regards,
The Flowercard Team 🌸
Modern gift idea
NGL, I’ve never seen flowers inside a card before. This felt like magic when I slid it out of the envelope. The posy stayed crisp, and the card design was fab. Total FAVE for quick thoughtfulness.
6 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Gerard,
We're happy to hear that you experienced the Flowercard magic. It's great to know the card's design and the flowers' condition made such a positive impression. Thank you for sharing your experience with us! 🌸
Kind regards,
The Flowercard Team 🌸
Beautiful gifts
I ordered 2 flower cards, and both my friends loved them. Thank you.
However, on one of them, I had not included my name in my message and my friend didn't know who had sent it. Maybe you could add the sender's name to the details given to the recipient?
23 mei 2025
Antwoord van Flowercard
Dear Mrs Morrison,
We're glad to hear that your friends loved their Flowercards! We appreciate your feedback regarding the sender's name. We will consider this as we continue to improve our services. Thank you for your suggestion. 🌸
Kind regards,
The Flowercard Team 🌸
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