I had to contact customer service to get the date of my order altered twice!! Amy was so understanding and sorted out my issues out and gave me peace of mind. Thank you Amy.
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Lees wat reviewers zeggen
I sent a flower card to my cousin for her 60th with chocolates came to £43. The card was awful, there customers services were brilliant as I uploaded a photo and could see straight away why I was u... Toon meer
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... Toon meer
Bedrijf heeft geantwoord
I have ordered quite a few flower card and always been delighted by their service and product. Last week I ordered for a friend and mistakenly gave the wrong address. Product wasn’t delivered. Wh... Toon meer
Bedrijfsgegevens
Over Flowercard
Geschreven door het bedrijf
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contactgegevens
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, Verenigd Koninkrijk
- cs@flowercard.co.uk
- flowercard.co.uk
4,3
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Flowercard
Dear Mrs Rowe,
We appreciate your feedback. We're sorry the flowers were not delivered directly to you. We'll look into our delivery process to prevent this. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Winson,
We're happy to hear the recipient loved the Flowercard! It's wonderful to know they enjoyed this unique floral experience. Thanks for your feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Very easy to order
Very easy to order, arrived on time & recipient said it was lovely, really pleased
4 juni 2025
Antwoord van Flowercard
Dear Mrs Millington,
We're so happy ordering was easy, the delivery was on time, and the recipient was pleased with their lovely Flowercard! Thanks for the positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
When I was having some difficulties…
When I was having some difficulties with processing payment, I phoned and a kind young lady, Amy, helped sort out the problem.
The recipient of the flower card was delighted with how beautiful the card and flowers were! Thanks
29 mei 2025
Antwoord van Flowercard
Dear Mrs Cunningham,
We're glad that we could assist you with the payment issue. It's wonderful to know the recipient loved the Flowercard. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Always an excellent service
I've used Flowercard several times now for special occasions. They have always been reliable, with the cards turning up on time and the flowers being in beautiful condition. The recipients have always loved them.
31 mei 2025
Antwoord van Flowercard
Dear EH,
We're happy to hear that our Flowercards have consistently arrived on time and in beautiful condition for your special occasions. It's great to know the recipients have always loved them. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Beautiful
I actually got to see the Flowercard that I sent to my sister when I visited her.
It looked even better than in the picture , really lovely display of fresh flowers .
Also it arrived early !
Only negative point , the courier left the package on her door step but that was not Flowercards fault
30 mei 2025
Antwoord van Flowercard
Dear Mandy,
We're happy to hear that the Flowercard looked even better in person and arrived early! We appreciate your positive feedback regarding the freshness and display of the flowers. We regret to learn the courier left the package on the doorstep, and we'll be sure to share this with them. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Hasler,
We're happy to hear that the delivery arrived on time and that the Flowercard and prosecco brought joy. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Very easy to order online
Very easy to order online, and true to your word they were delivered on the day I asked for, I have not seen the but my friend said they are perfect.
Thank you
Ann Nash
30 mei 2025
Antwoord van Flowercard
Dear Mrs Nash,
We're happy to hear that ordering online was easy and that the delivery met your expectations. We appreciate you letting us know your friend was pleased with their Flowercard. Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Good quality & reliable service
This was my third purchase from Flowercard & each recipient has been thrilled with the flowers.
I will use them again with confidence.
30 mei 2025
Antwoord van Flowercard
Dear Mrs Kemp,
We're happy to hear that your recipients have been delighted with their Flowercard! Thank you for your continued confidence in our service, and for sharing your positive experience. 🌸
Kind regards,
The Flowercard Team 🌸
Recipient was very moved by the flower…
Recipient was very moved by the flower card-shall definitely buy again.
29 mei 2025
Antwoord van Flowercard
Dear Mrs Clark,
We're happy to hear that the flower card touched the recipient. Thank you for your positive feedback and we appreciate your intention to purchase again. 🌸
Kind regards,
The Flowercard Team 🌸
Easy to order and very fresh.
ease of ordering and on time. Flowers are very fresh and just like the photo.
25 mei 2025
Antwoord van Flowercard
Dear Mrs Badger,
We're happy to hear that the ordering process was easy, the delivery was on time, and the flowers were fresh and resembled the photo. Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Davies,
We're so happy to hear that you're pleased with Flowercard! Thank you for your positive feedback. We appreciate it. 🌸
Kind regards,
The Flowercard Team 🌸
The flowers arrived on time and were…
The flowers arrived on time and were absolutely gorgeous
29 mei 2025
Antwoord van Flowercard
Hi Consumer,
We're happy to hear that your Flowercard arrived on time and was gorgeous. Thank you for your positive feedback; we appreciate it! 🌸
Kind regards,
The Flowercard Team 🌸
Get well card
I put the wrong house number on the flower card I sent and it was sent back
They replaced the flowers and sent to the right address
Really lovely customer service assistants
The flower card was for a very poorly friend so it was important
29 mei 2025
Antwoord van Flowercard
Dear Katharine,
We appreciate you sharing your experience. We are pleased to hear that we were able to resolve the address issue and deliver the Flowercard to your friend. Thank you for acknowledging our team's support. 🌸
Kind regards,
The Flowercard Team 🌸
Would highly recommend
Ordering process was very easy and straightforward. Recipient was delighted with quality of flowers.
29 mei 2025
Antwoord van Flowercard
Dear Jennifer,
We appreciate you taking the time to leave us a review! We're so glad the ordering process was easy and that the recipient loved the quality of her Flowercard. 🌸
Kind regards,
The Flowercard Team 🌸
sent for a special birthday
The flower card arrived in good time and the flower arrangement perfect. The flowercard was a new experience for the recipient and they were delighted.
28 mei 2025
Antwoord van Flowercard
Dear Mrs Baer,
We're happy to hear that the Flowercard arrived promptly and the arrangement was perfect. It's great to know the recipient enjoyed this new experience. Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Perfect delivery time
Perfect delivery time, all items arrived safely as advised.
Recipient over the Moon
Other than that
No more than I expected from a well organised and professional company
29 mei 2025
Antwoord van Flowercard
Dear Alex,
We're happy to hear that the delivery was perfect and your Flowercard arrived safely. We appreciate your recognition of our organised and professional service; thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
It was easy to order good quality and…
It was easy to order good quality and was delivered on time
28 mei 2025
Antwoord van Flowercard
Dear Mrs Whiteman,
We're so glad the ordering was easy, the quality was good, and the delivery was on time! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
On-time delivery of a beautiful Flower…
On-time delivery of a beautiful Flower arrangement as described, (and my wife was delighted )
27 mei 2025
Antwoord van Flowercard
Dear Mr Farmery,
We're so happy to hear that your wife was delighted with the beautiful flower arrangement and our on-time delivery! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
I have orderd from you a few times the…
I have orderd from you a few times the last order was for my wife on her 80th , it was not as good , as the one i sent to my sister in law .
13 mei 2025
Antwoord van Flowercard
Dear Mr Stuart,
We appreciate you sharing your experience. We're sorry the order for your wife's 80th wasn't as good as your previous order. Please send us a message at cs@flowercard.co.uk with a photo of your Flowercard so we can investigate and offer the best possible solution. 🌸
Kind regards,
The Flowercard Team 🌸
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