I had to contact customer service to get the date of my order altered twice!! Amy was so understanding and sorted out my issues out and gave me peace of mind. Thank you Amy.
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Lees wat reviewers zeggen
I sent a flower card to my cousin for her 60th with chocolates came to £43. The card was awful, there customers services were brilliant as I uploaded a photo and could see straight away why I was u... Toon meer
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... Toon meer
Bedrijf heeft geantwoord
I have ordered quite a few flower card and always been delighted by their service and product. Last week I ordered for a friend and mistakenly gave the wrong address. Product wasn’t delivered. Wh... Toon meer
Bedrijfsgegevens
Over Flowercard
Geschreven door het bedrijf
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contactgegevens
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, Verenigd Koninkrijk
- cs@flowercard.co.uk
- flowercard.co.uk
4,3
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Flowercard
Dear Mrs Stiles,
We're happy to hear that the delivery was super fast, and your recipient loved it! We truly appreciate your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Kennedy,
That's wonderful to hear. We're so pleased the flowers were beautiful. Thank you for letting us know. 🌸
Kind regards,
The Flowercard Team 🌸
Excellent service.
I was informed every step of the way as to what was happening and when there would be delivery. I didn't know the surname of the recipient and she works in a large hospital, but it reached her early on the morning of the day of delivery. Brilliant work.
10 juni 2025
Antwoord van Flowercard
Dear Gillian,
We're happy to hear that we kept you informed and successfully delivered to the recipient, despite the limited information. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Cute and sweet little card
Cute and sweet little card that was well received the only thing to note is that the flowers don’t last long
10 juni 2025
Antwoord van Flowercard
Dear Mrs Charnick,
We're happy to hear that your Flowercard was well-received! We appreciate your feedback regarding your order, and we will certainly consider this as we continue to improve our products.
For future reference, you can always check the flower longevity on each product page. Alternatively, many customers choose our Flowercards specifically because they are designed to last for more than a week, offering extended enjoyment. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Piper,
We're happy to hear that you found Flowercard beautiful and easy to use. We appreciate your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
I wanted something special for my mums…
I wanted something special for my mums 60th wedding anniversary but was very disappointed when I saw what she received. I felt it was a very small bunch of ordinary flowers.
I wish I'd gone with my usual choice of M &S which I feel is much better value. I won't be ordering again or recommending
9 juni 2025
Antwoord van Flowercard
Dear Mrs Taylor,
We're truly sorry the flowers for your mum's special anniversary didn't meet your expectations. We appreciate your feedback and are reviewing our arrangements for better value.
To help us investigate, please send a photo of the flowers to cs@flowercard.co.uk and confirm if the care instructions were followed. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Vicky,
We're so happy to hear that your Flowercard arrived safely as promised. Thank you for taking the time to leave us a review! 🌸
Kind regards,
The Flowercard Team 🌸
Great quality and customer service
9 juni 2025
Antwoord van Flowercard
Dear Michelle,
We're happy to hear that you had a great experience with our quality and customer service. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mr Paterson,
We're happy the recipient was delighted. We appreciate your feedback about the survey; we will review it. 🌸
Kind regards,
The Flowercard Team 🌸
The Card was for a friends 40th birthday
The Card was for a friends birthday, she was thrilled.
9 juni 2025
Antwoord van Flowercard
Dear Ms Ede,
We are so happy the Flowercard made your friend's birthday special. Thank you for letting us know she was thrilled. 🌸
Kind regards,
The Flowercard Team 🌸
Perfect anniversary treat
I ordered one for my partner's anniversary and they nailed it. The mini bouquet tucked inside was vibrant and the scent was lovely. I loved how the card design matched the blooms. Just sharing my experience, this was worth every penny and definitely a repeat buy.
4 juni 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Lewis,
We're so glad the anniversary Flowercard was a hit! It's wonderful to hear the vibrant flowers and matching design made it special. Thank you for sharing your experience. 🌸
Kind regards,
The Flowercard Team 🌸
Ordering was easy but some bad bits
Ordering was easy, arrived on time and pretty. Bad bits Royal mail just threw it in the post box (have it on doorbell camera 🤔 and the actual card itself was unglued so not very stable.
8 juni 2025
Antwoord van Flowercard
Dear Mrs Lawlor,
We appreciate your order and are sorry to hear about the delivery experience. We will address the delivery issue with Royal Mail and review our card construction process to ensure better stability. Thank you for bringing this to our attention. 🌸
Kind regards,
The Flowercard Team 🌸
The colour wasn’t has popping as what I…
The colour wasn’t has popping as what I had hoped for but everything else about it was top drawer.
8 juni 2025
Antwoord van Flowercard
Dear Mr Manfield,
We appreciate your feedback and are glad everything else met your expectations. As we use real fresh flowers, their exact shade can naturally vary, which is part of their unique charm. We hope you understand. Thank you! 🌸
Kind regards,
The Flowercard Team 🌸
Perfect pick-me-up
The gift was for my elderly parents who have gone through a rough patch, health-wise recently. They were delighted with the flowers that arrived the day after I ordered them, in perfect condition and as described on the website.
7 juni 2025
Antwoord van Flowercard
Dear Linda,
We're so glad to hear your parents were delighted with their Flowercard, especially during this challenging time. We appreciate you sharing that the flowers arrived in perfect condition and on time. 🌸
Kind regards,
The Flowercard Team 🌸
All the cards I have ordered from…
All the cards I have ordered from Flowercard have been much appreciated by the people who have received them. it's easy to order and you are kept informed regarding delivery.
7 juni 2025
Antwoord van Flowercard
Dear Mrs Hoblin,
We're so glad to hear that your recipients have appreciated their Flowercards. It's great to know that you found our ordering process easy and that you were kept informed about the delivery. Thank you for your feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Very happy with your service!
My cousin was so pleased with the flowercard I sent her after losing her dear Dad. She said it comforted her as he loved his garden so much.
It arrived the next day in excellent condition so very happy!
6 juni 2025
Antwoord van Flowercard
Dear Mrs Simpson,
We're so glad to know that your Flowercard brought comfort to your cousin during this difficult time, especially given her Dad's love for his garden. We appreciate your positive feedback and are happy it arrived in excellent condition with prompt delivery. 🌸
Kind regards,
The Flowercard Team 🌸
Quick get well cheer
I sent this card to my sister when she was ill, and what surprised me was how much joy it brought her. The flowers stayed fresh in that little oasis, and she texted me photos smiling. From my perspective, it’s perfect for cheering someone up.
13 juni 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Rosemary,
We're happy to hear that your Flowercard brought your sister so much joy. Thank you for sharing your positive experience! 🌸
Kind regards,
The Flowercard Team 🌸
more room for my message
Flowers were lovely but wish more room for my message and more cards without ready printed messages.
6 juni 2025
Antwoord van Flowercard
Dear Miss Bennet,
We're glad the flowers were lovely! We appreciate your feedback regarding the message space and card options. We will consider this as we improve our services. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Ms Miller,
We're happy to hear the recipient was delighted with the presentation! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Graham,
We are so happy to hear your cousin loved the surprise! Thank you for sharing this positive feedback with us. 🌸
Kind regards,
The Flowercard Team 🌸
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