I had to contact customer service to get the date of my order altered twice!! Amy was so understanding and sorted out my issues out and gave me peace of mind. Thank you Amy.
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Lees wat reviewers zeggen
I sent a flower card to my cousin for her 60th with chocolates came to £43. The card was awful, there customers services were brilliant as I uploaded a photo and could see straight away why I was u... Toon meer
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... Toon meer
Bedrijf heeft geantwoord
I have ordered quite a few flower card and always been delighted by their service and product. Last week I ordered for a friend and mistakenly gave the wrong address. Product wasn’t delivered. Wh... Toon meer
Bedrijfsgegevens
Over Flowercard
Geschreven door het bedrijf
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contactgegevens
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, Verenigd Koninkrijk
- cs@flowercard.co.uk
- flowercard.co.uk
4,3
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful flower card to celebrate a special day
I sent a birthday flower card to a friend for her birthday.
She had never heard of this company before. She was highly pleased with the flowers set in the card.
6 juni 2025
Antwoord van Flowercard
Dear R G Chambers,
Thank you so much for your lovely review! We are absolutely thrilled to hear that your friend was highly pleased with her Birthday Flowercard. It brings us great joy to know we could help you celebrate her special day beautifully. 🌸
Kind regards,
The Flowercard Team 🌸
Very impressed.
The recipient of the Flower card were very impressed with the delivery. They arrived on time and in lovely condition, no need to find a vase for them!
Web page was a bit fiddly but would definitely use them as my first port of call for flower delivery.
2 juni 2025
Antwoord van Flowercard
Dear Mrs McLachlan,
Thank you for your lovely review. We're thrilled the recipient was so impressed with their Flowercard, noting its timely arrival, lovely condition, and no need for a vase – precisely our goal!
We appreciate your honest feedback about the "fiddly" webpage, which we're always working to improve. We're delighted you'd still choose us for future flower deliveries. 🌸
Kind regards,
The Flowercard Team 🌸
Love letterbox blooms
Love the letterbox blooms and the quick delivery
14 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Leanne,
Thank you for your fantastic feedback! We are so pleased to hear you love our Flowercard and appreciate the quick delivery. We strive to make sending and receiving flowers as convenient and delightful as possible. 🌸
Kind regards,
The Flowercard Team 🌸
The flowers were half dead already…
The flowers were half dead already really disappointed with them
12 juni 2025
Antwoord van Flowercard
Dear Mrs Dryden,
We are sorry to hear that the flowers arrived in poor condition. We advise customers on our website, that it is normal for our flowers to arrive not looking their best following their time in transit, and to simply give them some water and they should perk up within a few hours. Please message us at cs@flowercard.co.uk with a photo of your Flowercard so we can investigate and offer the best possible solution. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Maureen,
Thank you for your lovely feedback! We are so pleased to hear that your Flowercard was delivered on time and that the flowers were beautiful. We truly appreciate your kind words. 🌸
Kind regards,
The Flowercard Team 🌸
Memorable valentine surprise
My partner loves unique gifts and this flowercard with tiny red roses inside nailed it. She kept the card open on her bedside table for days. In my honest view, this beat any chocolate or teddy bear. It’s a cool twist on romance that shows thoughtfulness.
11 juni 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Emily,
What a fantastic review! We're delighted your partner loved her Flowercard. It's brilliant to hear it was even more special than chocolates! We're so pleased we could help you deliver such a thoughtful surprise. 🌸
Kind regards,
The Flowercard Team 🌸
Sent from the heart
Well each person I’ve sent your flower cards have told me that there absolutely beautiful and are thrilled to bits which pleases me, even though I haven’t seen them myself everybody seems thrilled,
Thank you
10 juni 2025
Antwoord van Flowercard
Dear Mrs Cooper,
Thank you for your incredibly kind words – they truly mean a lot! It's fantastic to hear that everyone you've sent our Flowercards to has found them absolutely beautiful and thrilled to bits. We're so pleased our creations bring such joy to your loved ones! 🌸
Kind regards,
The Flowercard Team 🌸
Excellent service
Excellent service. Ordered on Tuesday 10 June and was delivered Thursday 12 June. Flowers were absolutely beautiful and recipient was absolutely delighted with her beautiful birthday flowers! Thank you Flowercard for providing this amazing service!!!
11 juni 2025
Antwoord van Flowercard
Dear Miss Leishman,
We're delighted to hear that your Flowercard arrived promptly and the recipient was so happy with her birthday flowers. Thank you for your kind words and for choosing Flowercard! 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Elmer,
We're happy to hear that you found our website easy to use and that you appreciate the quality and value. Thank you for your lovely feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Unique teacher appreciation
This year for teacher appreciation, I skipped the usual mug and sent a flowercard. The blooms were bright and the card art was playful. The teacher posted it on her classroom wall and kids asked where it came from. It's a fresh twist on saying thanks.
7 mei 2025
Review zonder uitnodiging
Antwoord van Flowercard
Dear Alexander,
We're happy to hear that the Flowercard made such a positive impression as a teacher appreciation gift! It's wonderful knowing the blooms and art were well-received and appreciated. Thank you for sharing this delightful experience. 🌸
Kind regards,
The Flowercard Team 🌸
Flowers and cards were delightful
Flowers and cards were great but paid for 24 hr Royal Mail tracked. Didn’t arrive on date requested.
11 juni 2025
Antwoord van Flowercard
Dear Mollymax2008,
We're happy to know that your Flowercard arrived great. We're sorry the Royal Mail tracked delivery didn't arrive as requested. We appreciate your feedback and we'll investigate. 🌸
Kind regards,
The Flowercard Team 🌸
Fantastic
Always use this company. Easy to use website and flower cards are always beautiful and long lasting.
11 juni 2025
Antwoord van Flowercard
Dear Ms Quinn,
We're happy to hear that you find our website easy to use and that our Flowercards are beautiful and long-lasting. Thank you for your continued support and positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
The flower card that arrived didn’t look anything like what I had ordered …
The flower card that arrived didn’t look anything like what I had ordered and the display was of poor quality. Flower card offered a 20% off my next Flower card purchase but all I wanted was a better flower card sent to my sister in law . I didn’t hear back with a reply so far….
12 juni 2025
Antwoord van Flowercard
Dear Miss Milby,
We're sorry the order you received didn't meet your expectations. We want to ensure our customers' satisfaction. Kindly check your email; we replied that same day with our offer of a replacement or a full refund, but you might have missed it. We are looking forward to your response so we can process it right away for you. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Mrs Thompson,
We're glad our Flowercards conveyed meaningful sentiments. Thank you for your kind words; we appreciate your feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Excellent purchase
Delivery was when requested. Flowers and card true to pictures and was very well received. Thank you
11 juni 2025
Antwoord van Flowercard
Dear Mrs Kanavan,
We're so glad that your Flowercard was well-received and true to the pictures! We appreciate you confirming the delivery met your expectations. Thank you! 🌸
Kind regards,
The Flowercard Team 🌸
Beautiful card delivered on time
11 juni 2025
Antwoord van Flowercard
Dear Mrs Clarke,
We appreciate your positive feedback! We are so happy that your beautiful Flowercard was delivered promptly. Thank you for letting us know! 🌸
Kind regards,
The Flowercard Team 🌸
Refund
Asked for a refund as the card flower i asked for was not was delivered they did come back to me very promptly and solved the matter
10 juni 2025
Antwoord van Flowercard
Dear Mrs Gomez,
We appreciate you bringing this to our attention. We are happy to hear that we promptly addressed the issue with the Flowercard and resolved it for you. Thank you for your feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Antwoord van Flowercard
Dear Catherine,
We're so happy to hear that you find it beautiful! Thank you for sharing your positive experience with us. 🌸
Kind regards,
The Flowercard Team 🌸
Quick and easy to order and more…
Quick and easy to order and more importantly delivered on correct day with a reaction of great joy from the person receiving them. thank you
10 juni 2025
Antwoord van Flowercard
Dear David,
We're so happy the ordering process was quick and easy! It's great to hear that the delivery arrived on the correct day and brought so much joy to the recipient. Thank you! 🌸
Kind regards,
The Flowercard Team 🌸
Love the cards arrived on time and our…
Love the cards arrived on time and our beautiful
11 juni 2025
Antwoord van Flowercard
Dear Mrs Ross,
We're happy to hear that you love the Flowercards and that they arrived on time. We appreciate your positive feedback and think our Flowercards are beautiful too! 🌸
Kind regards,
The Flowercard Team 🌸
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