Flower Station Reviews 

Well I ordered NEXT DAY DELIVERY but it took 3 days. They were a gift for My Wife as it was her Birthday They said that they would also put extra flowers in for the inconvenience. I appreciate the kind jester, but 2 days later the flowers were dead. I am very disappointed in this.

The flowers arrived on time & looked beautiful. They were exactly what I had chosen.

Sent flowers to London from NZ with the Flower Station, and they were beautiful!! Looked even better than the website and have lasted so much longer than I had anticipated. Thank you18

The flowers were beautiful, and customer service was prompt in updating the phone number I provided when I reached out to change it. I really recommend!

J'ai commandé en ligne à 17 h bouquet+gift pour l'anniversaire de ma fille qui habite Londres. Le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que le lendemain. Absolutely beautiful. Great service du début à la fin. Thank you Flowers Station.

Helpful and followed my instructions to the letter. Flowers were beautiful 🤩

Amazing flowers, my girlfriend loved them. Perfect packaging and gave you everything you need

The flowers were beautiful.Good delivery service and updates.

I ordered funeral flowers late last Thursday evening with a delivery request for before noon the following day - flowers were delivered on time & looked beautiful. Excellent service

Price wise I felt I was absolutely robbed.flowers lasted no time and have been thrown out I have received flowers from this company on another occasion and they were beautiful and lasted very well but a very big let down this time

Flowers good delivery spot on customer services great with card problems only problem got card and name wrong but put that down to communication error

I’m Jewish and I’m honestly embarrassed for the Cohens and their cheapness...
We’ve been buying flowers from this shop out of convenience although the flowers could be fresher and last longer even with proper care and the staff could’ve been nicer to my husband a few months ago... We have now stopped for the reasons mentioned above but more importantly the reason mentioned below. I could not imagine what would happen if we tried to raise our issues above with the management—their lower level staff have been awkward enough with their rude tone.

Flower station seem to be forgetting that the hgs and golders green are tightly knit communities and if a member of our community, especially a vulnerable one does not get treated right– we will find out.

We are aware of the incident surrounding the sole trader Lydia Callanan whose workshop you have been advertising and coordinating and both your and her side’s failure to provide a sufficient pre-sale notice about the workshop aftercare including glazing options and potential surcharges exceeding 100% of the workshop price. We are aware of the slightly misleading description on your ad about what is included (including misleading pictures including various glazing options that are not available for this workshop) and we are aware of Lydia’s passive-aggressive behaviour towards a vulnerable consumer and member of our communities in the form of stonewalling, guilt tripping and withholding information and generally refusing to resolve the issue she caused. We have seen how for weeks our vulnerable member has been chasing for clear answers and a resolution while receiving radio silence mixed with vague unrelated answers . We are aware of the poor quality glazing that Lydia Callanan has applied with bare spots, wrong colour (if mouldy green spots are considered one) and only parts of the creations being glazed without Lydia giving a clear indication that she would be doing exactly this. We are aware this is after Lydia mentioned multiple colour options during the workshop and was told that one of the creations ought to be all black. Worst of all– we are aware of your side’s refusal to take accountability, lack of duty of care towards your vulnerable customers, especially a member of our Jewish community and refusal to help resolve the issue with the excuse that you are just a host of the event. You coordinated the event and advertised it so you are no less accountable than the sole trader running the class.

Flower station, I would recommend that you do a proper research on who are you sub-contracting or whose events are you hosting and take accountability if things go wrong- in no way it’s acceptable to leave a vulnerable customer in distress and expect them to deal with a mess by themselves as their expense when you were the host. If I were your management I would take the creations to be glazed appropriately and ban Lydia from the premises (and quite frankly the communities). This is London—plenty of professionals that can fix this. What’s paying £30-40 to help resolve an issue in comparisons to getting a naff reputation, losing customers and 10 times the money? Look at the other reviews as well— holding on to your dear pennies like you’ll go bankrupt every moment!

Delivered on the promise, very good comms, delivery person used his/her initiative, and the flowers and vase look lovely in a photo (although I haven't seen them myself as I bought them as a gift).

Everything was perfect thank you. It may have been my mistake when ordering, but I wanted it to be a surprise as it was a Birthday gift. I’m in Australia and it wasn’t obvious how to buy it like that. Otherwise everything was great, thank you. I am Siobhán’s non techfather

Very professional service and beautiful flower arrangements

My order was so thoughtfully prepared and delivered. Could not have adked for better service. Highly recommended.

Ordered from Australia to be delivered to my daughter in London. It was perfect and the flowers were gorgeous and as described.
Cannot recommend enough. The tracking and photo of delivered item was really reassuring.

It was very impressive that the Flower Station kept informing me how they were preparing to deliver the flower I ordered.