Folksy Reviews 

Absolutely love my new key ring from lace and loop thank you so much!!!! Great communication, excellent service thank you!!!! 🌟 🥰

I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see what is already on my page, & when I log into the website to continue adding items or check activity, it is so difficult to tell what I'm supposed to click on - it's not at all obvious. Frustrating.
Edit: want to add that my 1st 2 sales went smoothly.

Easy to open shop and upload items for sale. Platform delivers very little customer traffic to shops and seems to focus more on targeting sellers rather than buyers. As a customer however, I have found some fabulous items for sale. Shops and items for sale seem more unique than much of the stuff for sale on bigger platforms such as Etsy

I just went to log in, to add a listing, and it won't let me past the user-name and password stage! I haven't mis-typed anything, as the details are saved and used each time I log in.

*UPDATE* 5th May: I had a swift reply from the Folksy team, and the issue was fixed very soon after...top marks! 👍

Nice alternative to the bigger platforms.

Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared to other craft based selling sites because the selling fees are less so sellers can pass on savings to Folksy shoppers. customers. Easy to navigate the website. Brilliant!

I also paid for a plus account in full (£75) on the 7/4/2026. Emailed them several times with my CVS file from Etsy to transfer my listings to Folksy as part of the plus account agreement. Received no communication or transferred listings up to date. Cancelled my prescription and asked for a refund.I am still in my 14 day cooling off period. Again no communication about the refund or an actual refund received. Poor service, poor brand!

Great seller. Beautiful item! Would highly recommend.

Opened a Folksy shop this week and the process of starting the shop and adding products was extremely poor. The website glitched constantly and nothing ran smoothly, it felt half finished and unprofessional for example for me to pay my balance I had to log into PayPal, make a transfer then email them that I'd done it. There are plenty of modern payment systems out there. Very old school. I thought it could be a good alternative for Etsy but I think I'll stick to my Etsy shop with a smooth upload process, with tailoring to your products, good payment systems in place and a website that is modern, works and looks good.

I love shopping on Folksy.com because I can always find something unique and handmade by talented makers right here in the UK. I do wish they would advertise on TV, though, so that my favourite makers could get more customers.

My first time with folksy and my first sale went smoothly.
Quite easy to use and updated regularly.

I have bought a few things from Folksy and they have all been lovely. I like handmade I think you get a much items, it has been my experience that the sellers go a bit further with packaging.

had a shop on here, never sold anything but was accused by the company of selling items that I did not make despite me explaining that all my stuff is made to order and the majority of artwork was created by me. Threatened to suspend my listings if I did not 'prove' it.
Waste of time as they expect you to advertise your items yourself and little hance of having a good customer base

Amazing platform and community for hand made sellers 💗💕😍💟

I recently started my shop on Folksy and I’m really impressed with how friendly and easy the platform is to use. Adding listings, creating collections and organising my shop was simple, even as a new seller.
I love that Folksy focuses on true handmade work — it feels like a supportive community for creators, not just another marketplace.
My shop views are growing every day and the whole experience has been very positive. A great place for small makers to share their work.

Delighted at how quick and easy it is to use the interface for listing my map art sailboats. My Folksy storefront appears as I intend it to look, and it's easy to rearrange items in a different order.

When sending messages to Folksy it was a pleasant surprise to have replies from a UK-based team who respond promptly, rather than a 'shopbot' fronting an inaccessible team on another continent - it works brilliantly so please don't change this, Folksy team!

And the commission taken on sales is much lower than on the biggest marketplaces - another reason to be part of a small British marketplace.

Easy to set up the shop.
Helpful advice when I encountered a problem.
Have sold some items that I didn't initiate any marketing for.
Not many people I speak to seem to have heard of Folksy.
Needs personal effort to do your own matketing, which is what I would like the site to do.
Not much traffic on the site.
Not clear whether stats are generated on one individual looking at all items or many individuals clicking separately.
Has been useful to raise money for charity but I would struggle to make a living here.

An easy friendly platform to use! And UK based!

As a seller the Folksy UK site is easy to use. I have recently had my first sale the feedback from the customer was great. The only downside for me is that Folksy has suggested that I need to promote my items on social media. I am not a user of Instagram, Pinterest or social media platforms to do this I would need to be shown what to do, as that’s the way I learn. There is nothing in place for this. The question is will I make enough sales to cover my costs and fees?

Great, thank you very much x