I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Toon meer
Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Toon meer
I've had my own website, but that requires a lot of time that could be spent more enjoyably making rather than promoting. I've also had an Etsy shop which used to be for handmade only but now allows... Toon meer
Bedrijfsgegevens
Over Folksy
Geschreven door het bedrijf
Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Contactgegevens
John Street, S2 4QU, Sheffield, Verenigd Koninkrijk
- support@folksy.co.uk
- folksy.com
4,5
Uitstekend
476 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great UK based platform
I love to support UK businesses, and what greater way than selling on a UK platform. It's always good to get support from a person when you have an issue, and Folksy provide a friendly community.
11 september 2025
New shop
I have only just started with Folksy and they have been really easy to talk to when I needed them. I had a few glitches that they talked me through and I had my first sale!!
31 juli 2025
Love it!
This is a very well run friendly website. Good for buyers and sellers. I have no complaints.
5 juli 2025
I buy a lot of gifts from Folksy
I buy a lot of gifts from Folksy, as well as cards and treats for myself. I have never been disappointed. Excellent choice of beautifully made, unique items at surprisingly affordable prices.
5 juli 2025
Handmade sellers choose Folksy
I'm a seller and Folksy is wonderful! Simple to use, looks great and real humans, that are easy to get hold of, if there is a problem.
I am also thrilled to see that the items for sale really are handmade and not mass produced.
Thank you Folksy.
7 juni 2025
Nice Gifts
As a customer, I cannot fault this company, although it's largely the sellers that make it great. I bought 2 gifts and both items were beautiful! As a seller, however, I am disappointed. Sales are virtually non-existent and the only item I've sold barely covered the listing fees, which has left me out of pocket. Consequently, I am looking for a new platform to sell my handmade sun catchers.
11 mei 2025
Happy Seller!
As a seller, I can’t praise Folksy enough. Very easy to create and maintain a shop, great communication.
The main reason I chose Folksy is the use of PayPal, I don’t have online banking, so this was essential.
8 mei 2025
The perfect ethos
Ideal ethos that aligns with my small business of hand made, illustrated ceramic pieces. It was very clear how to start selling and communication was and is always prompt, clear and friendly
5 mei 2025
Buyers beware
I have been emailing Folksy for several weeks now after a purchase wasn’t sent to me. I firstly emailed the seller with no response, then contacted Folksy who have repeatedly advised me to wait 48 hours for the seller to respond. They even sent an email asking for a review of my purchase!!! So, approximately 5 weeks on I have no glass birds and am down £24.25. Appalling service.
19 mei 2025
Review zonder uitnodiging
Antwoord van Folksy
Hello. We can see that you had a poor experience of buying on Folksy and we are very sorry. This is unusual - the vast majority of buyers are very happy with the service they receive as our sellers pride themselves on their own service and fulfilment of orders. In this instance something went wrong. Our staff are still trying to get to the bottom of it and in the meantime are supporting you with the refund process and we will ensure you do receive a refund. We'll continue to be in touch via our support team.
Still finding my feet
I'm quite new to Folksy and still finding my way around the platform. The Folksy forums are really helpful though. I find it easy to upload my items and the dashboard is really useful. I am yet to discover how I thank a customer for a review but I'll keep looking!
2 mei 2025
Antwoord van Folksy
Thanks for the feedback. You can't currently reply to reviews you receive on Folksy but it's something we can see would be valuable (like it is for me now :) )
A Sellers perspective
As a seller, the seller pages are very easy to use to input new items and edit them.
Giving sellers an opportunity to raise their profile, even if it means paying a little more would be helpful.
8 mei 2025
Antwoord van Folksy
Great feedback, thank you. We have started to scope out ways in which we can support sellers to increase their profile and gain more visibility as we appreciate this is something some sellers need, especially when their stating out.
Beware Before Paying for Folksy Plus
I paid for a Folksy Plus account expecting the listing transfer service I was eligible for. They refused, claiming my products weren’t suitable—even though similar items are on their site. After I pointed this out, they suspended my account and denied a refund. This is unacceptable, especially since the service wasn’t delivered. Be cautious—check everything before paying.
1 mei 2025
Review zonder uitnodiging
Antwoord van Folksy
Hi there, unfortunately your items did not meet our selling criteria, we're sorry about that. We sent you a full refund on 2nd May, 2 days after suspending your account. At no point did we deny you a refund.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.