Footplate Reviews 

Great friendly service items well rapped.
Hilly recommended.

A company is only as good as the people who work there. Those at Footplate are helpful and friendly and prepared to go the extra mile to ensure customer satisfaction - at least in my experience, as both an individual purchaser and when buying for the model railway club I'm a member of.

Excellent
Great fast service
Thank you

Really friendly and very knowledgeable, the range of stock both new and pre-owned is vast and there is something for everyone. Plenty of rare gems all at amazing prices! Well worth checking the website daily! Customer service is second to none, anything you have posted out comes well wrapped and you can tell Footplate have pride in what they do!

Down to the ever increasing prices, I have been buying a fair amount of pre-owned items from Footplate. I have no complaints with regard to the wonderful service given on all occasions. A fully tracked 48 hour package service on delivery and notification throughout the order process keeps you well informed. Items are as described in the advertisement. Unfortunately I did receive a non working loco recently ( first and only one ), a quick email to Footplate got me a return label and the item was repaired and back on my layout within days. This is one model railway business that can really be relied upon to support their customers. Thank you.

Great little loco and a welcome addition to my loco collection.

Great service model was exactly as described ,postage was quick and the item well wrapped highly recommended !

Fast efficient service with 48 hour delivery. Train g scale purchase was packaged well with good protection. Item as described. Now waiting on the weather to get oot in the garden. Snowy cauld Scotland.

item was well wrapped and quickly dispatched and delivered. Model was in as new condition, so was pleased and impressed with product and service. One point on the 'daily digest', would it be possible to put the sold out at the top of the item. You see the picture and get interested, then scroll down only to find out it's been sold out, which is rather disappointing, but have no idea what it sold for.

Great to deal with, good price and quick delivery. Perfect A*****

Had not heard of Footplate before but a really well organised, well priced and fast delivering outfit. Some excellent stock and great to know they are there.

Ordered used Pullman set. Arrived well packed and exactly as described. Kept fully informed during packing and shipping

This was my first purchase from Footplate, and every aspect of it was flawless. Communication by email was fast, informative, and courteous. The locomotives were well represented on the website and the actual condition was even better than I expected. They arrived at my home in the United States just eight days after the purchase. Thanks to a sturdy shipping carton, bubble wrap, and heavy paper filler, they were protected from some obvious bumps in transit. I would happily buy from Footplate again.

Very pleased with the product and service from Footplate Models. I have been after this model for some time so to get a new one that works well at a realistic price is great. Well packed and fast delivery.

Great value item, fantastic service, arrived quickly.

When you’re dealing with your father’s beloved and life-long model collection, trust and respect are the biggest factors one needs- it’s that simple. Rich and the Footplate team were supersonic from start to finish in the purchase of this collection. It’s allowed my family to move on knowing that the models will be found commensurate homes. A speedy and well orchestrated buying process that oozes expertise and knowledge.

Thank-you, Jonathan

Regular email updates
Uncluttered website
Condition described
Real-time stock level
Speedy purchase process
Rapid dispatch
Safe packaging
Trustworthy courier (very important!)
Quality goods

I have purchased 2 items from Footplate and in both cases the products have been exactly as described. Very pleased with their service.

Great price and prompt delivery, will buy from again.

Good range of products, reasonably priced. Postage is promote and items well packaged. Have order on a number of occasions new and second hand items, have always been very pleased.