Forcemech International LLC Reviews 

98
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought this wheelchair for my mom, and it has made her outings so much easier. Now we can take her to the park or stroll around shopping malls without worrying about her getting worn out. One... Toon meer

Beoordeeld met 4 van de 5 sterren

Wife loves her chair. We are currently in market for replacement. We will be considering another brand because of machine and poor customer service. We a bolt come use and get lost while on vacation.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have had the Carbon F1 for a year and a half now and it is an amazing configuration of features, It is powerful, light and foldable, navigates the lawn, not good on loose gravel. Flew to Europe wi... Toon meer

Beoordeeld met 5 van de 5 sterren

U guys saved my life literally my wheelchair was falling apart n no one would every want to push me anywhere ..so I never got anything thing I need to get done . Like getting my EBT benefits ,or my di... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur leverancier

Over Forcemech International LLC

Geschreven door het bedrijf

Forcemech International LLC. Established in 2016 in Space City Houston, Texas, with a team of Medical Device Experts and Ex-NASA engineers, we designed one of the first Foldable Electric Motor Wheelchairs - The Forcmech Voyager One. It is light in weight, easy to fold and unfold, and aesthetically beautiful. Since then, the Forcemech signature Yellow and Black electric wheelchairs have symbolized quality and reliability.

Forcemech treats product safety and compliance as one of our top priorities. We are the only company under our product category registered and compliant with FDA as a company. We are also actively working with Medicare and all major insurance carriers to bring coverage to our customers.

Over the years, we have continued improving existing designs and introducing new models based on our engineering expertise and customer feedback.

• The Flagship Navigator series has undergone six generation upgrades since its introduction in late 2016, with distinctive features such as our Forcemax® Lithium Battery that offers up to 20% more battery performance with the same Ah rating as other brands, Electronic Anti-Theft Lock to keep your valued wheelchair safe, Honeycomb Anti-Shock Non-Flat tires with 4-point suspension system to challenge the roughest road conditions.

• The Ultra-Light Carbon F1, introduced in 2022, is our first Carbon Fiber wheelchair that weighs only 37 lbs., pushing lightweight to new limits. It borrows from some of the best qualities of our Voyager and Navigator series to bring forth a new standard in power and portability in electric wheelchairs.

With us highly specializing in creating Premium Foldable Electric Wheelchairs, our mission has remained the same since day one - to make products that our customers will genuinely love, and our chairs will enable them to go wherever they please with ease.

If you have any questions about any of our products, please email or call us. Our US-based support agents will be more than happy to assist you. 1-877-90-FORCE / 1-877-903-6723 (Monday – Saturday, 9 AM - 6 PM Central Time) / support@forcemech.com


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(98)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic I’m always receiving questions on my…

I’m always receiving questions on my wheelchair. It’s been great, haven’t had any major issues. Couple of things that need improvement. When I just needed to travel distances, a key lock would be nice! When I needed to travel a little distance away from chair, also a little wider tires the do sink in soft soil. But overall best chair ever! Plenty of power, wide seat could be softer. No issues up&down grades.

25 augustus 2023
Logo Forcemech International LLC

Antwoord van Forcemech International LLC

Hi Raymond,

We are glad that you loved our product and shared your experience and suggestions. You made some very valid points with the review and we would like to response to those points.

We definitely see that there is a need with security and anti-theft functions for the powerchairs. The latest generation of the flagship Navigator series already have that function in place- we added an electronic anti theft system that keep unauthorized access to the chair. This function is been worked on and tested for other models too and is expected to be a standard feature for all models in the coming year.

We are in constant development of designs and functions that make sense. Wider wheels/tires has been something we wanted to bring to our chairs for soft-soil situations, we are working on this and it may come as a tire choice addon in the near future.

Finally, for seating cushion, this is something that’s been in the works for quite some time and we wanted to make sure they are going to be extremely comfortable. We are ready to introduce them early next year. Keep an eye out for them by following our official website!

Beoordeeld met 5 van de 5 sterren

This chair is what all the competitors…

This chair is what all the competitors want to be! Easy foldability, eapy charging, easy maneuverability, Fits in TRUNK of car easily. I wish it was a little lighter (but im old!). Otherwise, this is the best chair purchase we have made.

25 augustus 2022
Beoordeeld met 1 van de 5 sterren

Still no travelbag for carbon F1

Still no travelbag for carbon F1. You are pissing on the too advantage you sell.

24 augustus 2023
Logo Forcemech International LLC

Antwoord van Forcemech International LLC

Hi Duncan, the flagship Navigator series is the only model that have the premium padded travel bags (and we currently offer them for free with the purchase of the chair) the reason behind that is that the navigators are heavier to carry around with added tendency to be bumped into things compared to the Voyager and Carbon series. Specially the Carbon F1. Being only 37lbs. It is light enough that most people will be able to carry with one hand.

We thank you for your honest feedback and see that there is a need for a travel bag for the Carbon series, this will be an item added to our design and product team. We will reach out again when they are available for purchase.

Beoordeeld met 5 van de 5 sterren

GREAT SMALL POWER WHEELCHAIR!

Purchased our “ little yellow buggy” in 2019 for my husband. The company has been very supportive for any thing needed……….lost the operation manual, needed new power cord, etc.

The wheelchair is small BUT MIGHTY. It is easy to fold and fit into the trunk……..LOVE IT

25 augustus 2023
Beoordeeld met 5 van de 5 sterren

I love my Forcemech chair

I love my Forcemech chair. It folds right up and goes right behind my driver's seat. I've had mine for a couple of years. I remember that the company has excellent customer service. I bought an extra battery an the carrying case to protect the paint when I wench it into the cab of my truck. I was 299lbs when I purchased it and it had no problems carting me around. Down over 100lbs and it still rides as comfortable as the day I bought it. I was hospitilized in November 2021 (heart) and the chair set for 8-9 months. The batteries really held the charge.

24 augustus 2023
Beoordeeld met 1 van de 5 sterren

Piece of trash company/Forcemech

Piece of trash company. Awful customer service. No follow up. DO NOT BUY ANYTHING FROM THIS COMPANY. No way to get your money back. I’m 53 years old and in my life I have never dealt with a shadier business. DO NOT BUY ANYTHING FROM THIS COMPANY.

Update 8/24
Just to make sure THIS IS THE RIGHT COMPANY. ORDER # 230023
I followed your company’s instructions JOEY was the guy I talked to. I did not accept the delivery. FEDEX SHOWED UP YESTERDAY WITH THE CHAIR AGAIN. My fifteen yr old son didn’t know any better than to accept it because I was at work ( had no idea this chair would show back up like a bad penny) I neither need or want this item. I want a refund that should have already been taken care of. I paid for expedited delivery because I needed the chair in a timely fashion. It arrived 5 days later. No call no email to say why it was late. I DONT NEED THIS CHAIR AS I BOUGHT A DIFFERENT ONE FROM A LOCAL COMPANY. I tried calling but of course no reply since you don’t open til nine am. But you are able to respond to my negative review at 3am. Ridiculous. I want my refund. I shouldn’t need to jump through hoops. Your website makes your company look easy to work with. ANYONE THINKING ABOUT BUYING SOMETHING….. be aware.

11 augustus 2023
Review zonder uitnodiging
Logo Forcemech International LLC

Antwoord van Forcemech International LLC

Hi Michelle,

We believe that you may be leaving a review for the wrong company. We just started our Trustpilot account and only customers that have ever made purchases from us would receive invitations for reviews. We see that your review is organic, which means you just happened to come across us on the web at 12AM in the middle of the night.

Regardless, we would like to ask for more information so that we can make things right to get your issue resolved. As it stands, we do not have anything coming up under your name in our product warranty database (Forcemech automatically activates all warranties for customers who purchase our powerchairs). To say that there is no follow-up is something that makes us wonder what really happened. Forcemech's primary goal is to make every last effort to help our customers and make sure they are happy.

Please contact us at support@forcemech.com or our toll-free support number 1-877-903-6723 for immediate assistance on the issue you are experiencing. We will be waiting for your call to make sure you are taken care of.

Beoordeeld met 5 van de 5 sterren

Happy mother

I bought the forcemech chair for my mother who is 85 years old. My father says she does like the chair so much and it is making her so happy that she is able to get around places with ease. Thank you so much!

10 augustus 2023
Beoordeeld met 5 van de 5 sterren

U guys saved my life literally my…

U guys saved my life literally my wheelchair was falling apart n no one would every want to push me anywhere ..so I never got anything thing I need to get done . Like getting my EBT benefits ,or my disability,or anything that I've needed to get done ..sense I've gotten the forcemech ,it's save me and now I don't need anyone to help me n I'm grateful for the forcemech power chair thank u thank u thank u,u guys are miracle workers n I'm bless to have found you guys thanks a hole bunch n them some.....😁

24 juli 2023
Logo Forcemech International LLC

Antwoord van Forcemech International LLC

Hi Felicia, it is lovely to hear that our chair grants you the freedom that was not accessible before. Please remember that if you have any questions about the chair or need any help on the go, please feel free to email or call us anytime. Safe travels!

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