Foremind Reviews 17

We’ve had a very positive experience working with Foremind as our Employee Assistance Program provider. The platform is easy to navigate, onboarding was smooth, and the team is responsive and supportive. The addition of holistic services has strengthened the offering and provides meaningful, practical support for our staff. We value Foremind’s professionalism and their genuine commitment to wellbeing.

I’ve been using Foremind as the EAP provider for +3 years now and have had a really positive experience.

While they may be a smaller player compared to some of the larger global providers, the quality of service is absolutely comparable. The platform is intuitive, the support offering is strong, and the overall experience for employees has been consistently positive.

What really stands out is the team behind it - Joel, Conal and the broader Foremind team are incredibly responsive to feedback and genuinely committed to continuous improvement. You can see the platform evolving over time, which is a great reflection of how engaged they are with their clients.

Would highly recommend Foremind to any organisation looking for a reliable and progressive EAP partner.

We continue to have such a great experience working with the Foremind team and platform, and honestly can’t recommend them enough.

They’re incredibly quick to respond to any queries we send through, and the team is always friendly, helpful, and easy to deal with.

The online confidential portal is also really impressive. It’s simple to use and gives our team access to a wide range of mental health support, from quick check ins to an easy, seamless therapy booking process. It makes our team feel supported and understood and makes everything feel accessible at anytime.

What we’ve valued most though is the partnership. Foremind really take the time to really understand our team and business, and have worked closely with us, even joining company sessions on R U OK? Day.

Great people, great platform, and a genuinely supportive partner.

We’ve had a very positive experience working with Foremind as our EAP provider. Their team is professional, responsive, and genuinely committed to supporting employee wellbeing. The onboarding process was smooth, and they made it easy for our staff to access services when needed.
What stands out most is the quality of care and the range of support options available. Our team has appreciated the confidential, approachable nature of the service, and we’ve seen a noticeable impact on overall morale and engagement.
Foremind has been a reliable partner for our business, and we value the role they play in helping us create a supportive workplace culture.

It's been lovely dealing with Conal and the team at Foremind. The service provided has been top tier. We've experienced friendly & understanding support with an efficient workflow.

We've been with Foremind a little over 12 months and our experience has been excellent. The feedback from our employees who use the platform and counselling services has been positive, and the Foremind team are easy to deal with and very accommodating of requests.

Foremind has been a genuine game changer for both our leaders and our remote team.

The level of support available is exceptional. It’s not just reactive support, but something our people can proactively engage with to check in on their wellbeing, reflect, and build stronger self-awareness over time. That has had a noticeable impact on how our leaders show up and how our team navigates challenges in a remote environment.

From a convenience standpoint, the platform is incredibly easy to access and use, which is critical for a distributed workforce. There are no barriers to entry, and that ease has encouraged consistent engagement across the team.

The service itself has been seamless. The team behind Foremind are responsive, professional, and clearly committed to delivering real value, not just ticking a box.

Overall, it’s been a 5/5 experience for us. Strong support, practical tools, and a service that genuinely enhances wellbeing and performance across a remote organisation.

Foremind has proven to be an exceptional Employee Assistance Program provider, delivering a responsive, user‑centred service that genuinely supports employee wellbeing. One of the standout strengths of Foremind is the control it places in the hands of the user—employees can choose the practitioner or support service that best suits their individual needs, which significantly enhances engagement and outcomes.
From a business perspective, Foremind is highly cost‑effective without compromising on quality or accessibility. They continue to expand their offering, recently rolling out additional services such as legal assistance and access to dieticians, further strengthening the holistic support available to teams.
Their platform also provides a wide range of self‑support resources, empowering employees to proactively manage their mental health and wellbeing. Beyond individual support, Foremind adds value at an organisational level by delivering webinars and providing updates on current Australian legislation related to psychological safety and evolving employee needs—an increasingly critical area for employers.
Overall, Foremind is a reliable, forward‑thinking EAP solution. I would confidently recommend them to any organisation looking to enhance employee wellbeing through a modern, flexible, and comprehensive support service.

Foremind have become an integral part of our employee wellness offering. The team at Foremind helped set up the companies first EAP platform and there has been really positive engagement from our team. They are easy to deal with and always responsive when we have questions. I cannot recommend Foremind enough!

Foremind's EAP services are vital to the work we do in our organisation. Burn-out and non-work-related stressors had contributed to staff turn-over and absences. Foremind has been openly embraced by staff and management and the feedback has been overwhelmingly positive at all levels.

I was hesitant to use another EAP service after a poor experience with the one my previous employer used. But, I’m so glad I took the plunge and made a counselling appointment through Foremind at my current workplace. Foremind allowed me to read bios of potential counsellors, so I could find the right fit. This was important to me because I am a new mother returning to work after parental leave - so I really wanted a female counsellor who understood my POV and the challenges I’m facing in this life stage. The advice I received was practical and reassuring, and has made this transition much smoother for me. Im grateful to my employer and foremind for this service!

By far the best EAP platform I've come across. Professional, premium and personalised.

You can tell Foremind is a company grounded in purpose, which is rare to see these days. They want to help, and are here to help.

I cannot recommend highly enough.

Since implementing Foremind as our EAP platform in early 2025 we have seen a significant increase in uptake from our people compared to our former more traditional EAP model. Engagement is high and feedback from users is very positive. The Foremind team are excellent to work with and very accommodating - they even found us a local counsellor to support our staff who wanted face to face counselling.
A very well received addition to our EVP!

Couldn’t recommend Foremind enough to anyone who is on the hunt for an EAP provider. Their team are professional and personable. The platform itself is so user friendly and actually useful to employees. Love love love Foremind!

Great product and fantastic team. Had a good experience rolling this out with clear usage by our team. Taking us from no EAP support to a range of options. Cant recommend enough.

We were so impressed by Zoya's professional conduct during our meeting. She was friendly, empathetic to our needs and circumstances and a pleasure to deal with. Zoya is an absoilute asset for Foremind.

My previous company used Foremind as their EAP, seamless experience, was able to connect to an actual Australian based counsellor really quickly. Highly recommend.