My wife and I had a lot of choices for auto maintenance warranties but ultimately settled on Forever Car primarily because of the persistance and patience of one of its agents, Charlie Hohnstein. He... Toon meer
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Lees wat reviewers zeggen
Customer rep., Samantha, was so pleasant and knowledgeable about your Forever Car Warranty products. She did a great job in explaining the details of the Platinum Plan extended warranty that I had cho... Toon meer
Charlie made this process effortlessly, he is very knowledgeable, he answered every single question I threw at him. Never have I ever purchased an extended warranty before, Charlie was very patient an... Toon meer
My experience was refreshing Thera was very helpful professional friendly. She answered all my questions perfectly. In fact 5 stars are not enough for an employee like her so I rate my experience with... Toon meer
Bedrijfsgegevens
- Autoservice
- ook in
- Auto-accessoire winkel
- Business to Business-service
- E-commerceplatform
- Financieel adviseur
- Verzekeraar
Informatie afkomstig van verschillende externe bronnen
ForeverCar is revolutionizing the car repair experience and putting you back in the driver's seat. ForeverCar.com is the only place that lets you quote, compare and purchase the vehicle service plan that fits your needs and budget. Our repair concierge team of Protectionators is there when you need them. Stop worrying about the hassles of car repairs with a ForeverCar Vehicle Service Plan. ForeverCar is backed by AM Best rated carriers and a claims administrators rated A+ by the Better Business Bureau.
Contactgegevens
115 N Morgan, 60607, Chicago, Verenigde Staten
- 1-844-392-4797
- info@forevercar.com
- forevercar.com
4,8
Uitstekend
5K reviews
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Customer service
What made the experience great was the customer service. he explained everything so that I could understand it.
Thank you!
16 mei 2023
The salesman was very nice . Now i wait until i need the service and i see how good it is
The salesman was very helpful, He had a lot of knowledge of what he does
But i don’t use yet the extended warranty. Now i wait that you need to use the guarantee to see what quality it has
9 mei 2023
Review zonder uitnodiging
Representatives are not going to solve…
Representatives are not going to solve any problems. Was basically called a liar after being overcharged!!
16 mei 2023
Review zonder uitnodiging
Antwoord van ForeverCar
Hello,
Per our conversation, you were not over charged. As a courtesy, we provide our SilverRock customers with a 20 day grace period to make their payment. Per the terms of your contract, If your payment is more than 10 days late, a $25 reinstatement fee will be added to your payment. We have that information listed on the 1st page of your contract and it is also listed in your Online account, under the Payment section. Your due date was the 3rd of the month. The 10th day of your grace period is the 12th. We did not receive your payment until the 15th.
Regards,
Orlando Wilson
Director Of Customer Service And Support
844-392-4797 Ext 5246
Patient and helpful
Charlie was very patient and helpful. He found me great coverage at a great price. Very happy with his customer service and knowledge of the product.
16 mei 2023
She was extremely helpful
She was extremely helpful. She took the time to explain the different plans.
16 mei 2023
The repr Charlie Hohnstein was very professional
The repr Charlie Hohnstein was very professional
He addressed all of my concerns and questions
He was not pushy about the sales but made he assured me on the factual info he provided
Overall Charlie provided good customer service and this help me make the decision to buy the plan for my vehicle
15 mei 2023
Charlie was great
Charlie was great! Very helpful, great customer service, and very proactive following up to make sure i don’t go without my warranty! Thank you Charlie!!!
13 mei 2023
Review zonder uitnodiging
I had the pleasure of speaking with Charlie Hohnstein
I had the pleasure of speaking with Charlie Hohnstein, he made my experience feel fresh and comforting. I will definitely be recommending friends and family to forever car. Charlie is amazing at communication and was patient with my questions. Give this guy a bonus! Incredible customer service.
12 mei 2023
Review zonder uitnodiging
Good Customer service Charlie
12 mei 2023
Review zonder uitnodiging
Ashton was one of the best attendants I…
Ashton was one of the best attendants I have ever had the pleasure of working with in my entire life. So quick and easy. And the service and pricing is the best I have ever heard and seen for me
12 mei 2023
Thank you Charlie for your Good help
12 mei 2023
Representative did an excellent job
11 mei 2023
The customer service representative was…
The customer service representative was very knowledgeable and helpful and able to assist with answering all our questions and concerns.
4 mei 2023
The person I talk with was really…
The person I talk with was really helpful and guided me through the process really quickly
4 mei 2023
Thara was very friendly and…
Thara was very friendly and informative look forward to working with her.
10 mei 2023
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service. Fast and through help. Low price for credit union members.
9 mei 2023
Tara was so helpful
Tara was so helpful. She helped me understand the warranty and answered all my questions. She was professional and patient with me.
10 mei 2023
Overall just an easy experience
Overall just an easy experience, not a lot of pressure from the lady, Thera Wright, who replied to my inquiry and got me going.
2 mei 2023
My bank office this plan Suncoast…
My bank office this plan Suncoast Federal credit Union and I'm very glad that I chose to use forever care and had no problem when I needed extra work done and it was not out of pocket thank you forever care
2 mei 2023
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