I have order Versace pour home twice and both times contacted saying that the shipping department broke the bottle and they didn’t have anymore. I believe this to be untrue and I am very disappointed... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I love the fragrances from Forever Lux. I’ve been ordering from your company for a few years and my experience has always been great. Your prices are affordable and shipping is always prompt. Keep up... Toon meer
Excellent quality product, exactly as described, and I’m very happy with the purchase. Shipping took a little longer than I expected, but the item arrived safely and in perfect condition. Overall, eve... Toon meer
Bedrijf heeft geantwoord
5 star is for customer service. This is first time I ordered something from this store. Unfortunately, due to weather conditions, my parfum arrived damaged. But, as soon as I presented pictur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ForeverLux.com is a beauty company that provides you with a unique online retail experience by offering designer brands at discounted prices. Our headquarters is located in Hackensack, New Jersey where we offer fragrances, cosmetics, and beauty products. All of our items are 100% authentic and we guarantee satisfaction. Since ForeverLux was launched in 2014, we have maintained an A+ rating from the Better Business Bureau.
The ForeverLux Standard
Geschreven door het bedrijf
- Authenticity. Care. Confidence.
- We believe buying fragrance online should feel safe and effortless. That’s why every order is handled with attention to quality, authenticity, and customer care.
Complimentary U.S. Ground Shipping
Free shipping on all U.S. orders
We offer complimentary ground shipping on all orders shipped within the United States.
Orders are processed quickly and shipped with care to ensure safe delivery. Shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories is not available at this time.
Contactgegevens
71 South Newman Street, 07601, Hackensack, Verenigde Staten
- customerservice@foreverlux.com
- foreverlux.com
Authentic Designer Fragrance. Always.
4,2
Goed
485 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I didn't receive my package
20 maart 2026
Antwoord van ForeverLux
Hi there,
We’re sorry to hear that you did not receive your package and understand how frustrating that must be. We would like the opportunity to look into this for you as soon as possible.
Please reach out to our customer service team at customerservice@foreverlux.com
and mention this Trustpilot review, along with your order details, so we can investigate and assist you further.
Thank you for bringing this to our attention.
Antwoord van ForeverLux
Hola Josue,
Muchas gracias por tu reseña. Nos alegra saber que tu experiencia fue excelente.
Siempre buscamos hacer felices a nuestros clientes y agradecemos que hayas elegido ForeverLux.
You can trust Foreverlux , authentic package
Good price, fast delivery service, authentic products
19 maart 2026
Antwoord van ForeverLux
Hi James,
Thank you for taking the time to share your experience. We’re glad to hear you were happy with the pricing, delivery speed, and overall experience.
We always strive to make our customers happy and truly appreciate you choosing ForeverLux.
I am still waiting for them to re-send…
I am still waiting for them to re-send the product; it's been more than a month that it was sent to the wrong address, and they are saying that it hasn't been received by them yet
18 februari 2026
Review zonder uitnodiging
Antwoord van ForeverLux
Hi Kiko,
We’re sorry to hear about the delay and understand how frustrating this situation must be. Returned packages can sometimes take additional time to be received and processed back at our facility.
Please reach out to our customer service team at customerservice@foreverlux.com and mention this Trustpilot review, along with your order details, so we can look into the status and assist you further.
Thank you for your patience.
Great cologne awesome seller
24 februari 2026
Antwoord van ForeverLux
Hi Eddie,
Thank you for sharing your feedback. It’s great to hear you’re pleased with your purchase and had a smooth experience.
We appreciate your support and are grateful you chose ForeverLux.
Antwoord van ForeverLux
Hi Raul,
Thank you for sharing your experience. It’s great to hear you were pleased with the variety of products and the value you found.
We appreciate your support and are grateful you chose ForeverLux.
Quality Product and Timely Delivery
Packages delivered on time and products are just as displayed. Scents are to die for!
26 februari 2026
Antwoord van ForeverLux
Hi Samantha,
Thank you for taking the time to share your experience. We’re glad to hear your order arrived on time and that the products matched your expectations.
We always strive to make our customers happy and truly appreciate you choosing ForeverLux.
Bought a tester that said cap but…
Bought a tester that said cap but arrived with “no cap”. Returned, refunded, reordered the same higher price fragrance with cap. Hassle factor but at least they worked the 2 week process.
Ended up satisfied.
21 februari 2026
Antwoord van ForeverLux
Hi RJ,
Thank you for taking the time to share your experience. We’re sorry to hear about the initial inconvenience, but we’re glad our team was able to assist and that everything worked out in the end.
We appreciate your patience throughout the process and thank you for choosing ForeverLux.
Arrived on time and as promised
Arrived on time and as promised. Best price I could find online
1 december 2025
Antwoord van ForeverLux
Hi Michael,
Thank you for sharing your experience. It’s great to hear everything arrived as promised and that you were satisfied with the pricing.
We appreciate your support and are grateful you chose ForeverLux for your fragrance purchase.
Antwoord van ForeverLux
Hi Hess,
Thank you for sharing your feedback. We’re glad to hear you’re pleased with the fragrance and had a positive experience with your purchase.
We appreciate your support and are grateful you chose ForeverLux.
Shipping very fast item as described…
Shipping very fast item as described and love my new scent
25 februari 2026
Antwoord van ForeverLux
Hi Wanda,
Thank you for sharing your feedback. It’s great to hear that your order arrived promptly and that the fragrance met your expectations.
We appreciate your support and are grateful you chose ForeverLux for your fragrance purchase.
The prices are now outrageous for…
The prices are now outrageous for Testers! I also think there is false advertising when it comes to discounts.
9 maart 2026
Antwoord van ForeverLux
Hi Christine,
Thank you for your feedback. We’re sorry to hear that your experience with the pricing and promotions did not meet your expectations.
Our team would be happy to review the details with you. Please contact customerservice@foreverlux.com
and reference this Trustpilot review along with the item you’re referring to so we can assist further.
Thank you for bringing this to our attention.
~ blown away like napalm in the morning ~
the easily accessed navigation / with an array of assortment of the chosen fragrances, was only compared to an assault on the senses like operation epic fury ~
26 februari 2026
Antwoord van ForeverLux
Hi Dr. Mark,
Thank you for your thoughtful review. We’re happy to hear you enjoyed browsing the site and exploring the wide variety of fragrances available.
Our goal is to make the shopping experience as easy and enjoyable as possible. We truly appreciate your support and thank you for choosing ForeverLux.
Antwoord van ForeverLux
Hi Charlie,
Thank you for your review. We’re glad to hear you were happy with the pricing.
We appreciate your support and thank you for choosing ForeverLux.
Love buying from this site
Love buying from this site. I got several perfumes for around $20 with free shippings. Authentic and well-packaged products. Highly recommend.
18 februari 2026
Antwoord van ForeverLux
Hello,
Thank you for taking the time to share your experience. We’re so glad to hear you enjoyed the selection and were able to find great value on your fragrances. It’s also wonderful to know your order arrived well packaged and met your expectations.
Your recommendation means a lot to us. We always strive to make our customers happy and truly appreciate you choosing ForeverLux.
I love the descriptions they give for some of the perfumes…
I love the descriptions they give for some of the scents and it gives me an idea what it is going to smell like.
21 januari 2026
Antwoord van ForeverLux
Hi Mary,
Thank you for taking the time to share your experience. We’re glad to hear that the scent descriptions helped give you a better idea of what the fragrances smell like before purchasing.
We truly appreciate your support and thank you for choosing ForeverLux.
Very customer friendly experience!
It was a very customer friendly online experience and the price was good!
19 februari 2026
Antwoord van ForeverLux
Hi Spencer,
Thank you for taking the time to share your experience. We’re glad to hear you found the online shopping experience easy and customer-friendly, and that you were happy with the value of your purchase.
We always strive to make our customers happy and truly appreciate you choosing ForeverLux.
The shipping was on time and I love my…
The shipping was on time and I love my perfume. I bought the coach dreams
25 februari 2026
Antwoord van ForeverLux
Hi Shan,
Thank you for taking the time to share your experience. We’re so glad to hear your order arrived on time and that you’re enjoying your fragrance. Coach Dreams is a beautiful scent and we’re happy to hear it met your expectations.
We truly appreciate your support and thank you for choosing ForeverLux for your fragrance purchase.
Antwoord van ForeverLux
Hi Andre,
Thank you for your feedback. We’re sorry to hear the shipping time did not meet your expectations.
Because most fragrances contain alcohol, they are considered flammable for transportation purposes and cannot be shipped by air. For safety reasons they must travel via ground transportation, which can occasionally add additional time during delivery. We always strive to make our customers happy and aim to get every order to its destination as quickly as possible while following these transportation requirements.
If you have any questions about your order, please feel free to contact our team at customerservice@foreverlux.com.
Authentic products, great prices
Package arrived quickly and is exactly as described. And at a great value!
25 februari 2026
Antwoord van ForeverLux
Hi C Marin,
Thank you for taking the time to share your experience. We’re glad to hear your order arrived quickly and that everything matched your expectations.
We truly appreciate your support and thank you for choosing ForeverLux.
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