Purchased a product that turned out to be completely unsuitable for the purpose stated on the website. Organised a refund, but of course a 20% restocking fee was charged, because, y'know it costs the... Toon meer
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Seems like all of their reviews are over 12-18mths old, I am not sure what is happening. Their 1300 number is disconnected, they are not answering their mobile number or whatsapp. Can not get any... Toon meer
accepted order, charged me and then cancelled order and did not provide refund - absolute scam website and had to organise chargeback through credit card company - DO NOT ORDER THERE
Giving one star is to much.. Pathetic company and couldn't care less about customers.. They will send you order when they are ready so if you need a Quick delivery go elsewhere.. They have ignored... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Fotogenic Photography Equipment Studio Video Led Lighting Product Photography Backdrops Cameras Lens
Contactgegevens
Unit 4 103 Derby Street , 2128, Silverwater, Australië
- 1300883332
- sales@fotogenic.com.au
- fotogenic.com.au
1,2
Zeer slecht
92 reviews
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Zo gebruikt dit bedrijf Trustpilot
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I had very good experience with this…
I had very good experience with this company , I’ll recommend to everyone👍👌
6 december 2018
Review zonder uitnodiging
Fabulous
Fabulous! Helpful by phone, and arrived in Brisbane less than 20 hours after placing the order!
6 december 2018
Review zonder uitnodiging
Amazing gear for amazing prices.
6 december 2018
Review zonder uitnodiging
Honest and fast delivery
6 december 2018
Review zonder uitnodiging
Very helpful on the phone
Very helpful on the phone, product arrived promptly
6 december 2018
Review zonder uitnodiging
Have bought from here multiple times
Have bought from here multiple times, everything has been of a good standard.
6 december 2018
Review zonder uitnodiging
I found the company very easy to talk…
I found the company very easy to talk too and they understood my needs. I ended up with the correct project and I will go back if I needed more photographic items.
Thank you
6 december 2018
Review zonder uitnodiging
Competitive pricing
Good collection of products and competitive pricing.
6 december 2018
Review zonder uitnodiging
I can't ask for better customer Service!
I can't ask for better customer service! These guys are professional, prompt with orders & incredible with their knowledge of products. I am very grateful for all their help with my equipment purchases! Thankyou!
6 december 2018
Review zonder uitnodiging
As promised
Product, service and delivery exactly as promised
6 december 2018
Review zonder uitnodiging
Very competative price
Very competative price, quick delivery - very happy.
6 december 2018
Review zonder uitnodiging
The guys at Fotogenic helped with my…
The guys at Fotogenic helped with my queries and were full of knowledge. I'd buy from them again.
6 december 2018
Review zonder uitnodiging
It's very informative and easy to…
It's very informative and easy to understand , love it
3 december 2018
Review zonder uitnodiging
Item arrived on time
Item arrived on time. It was exactly how it was described. Attachment is very easy to use and produces great results.
2 december 2018
Review zonder uitnodiging
Equipment was of poor quality and…
Equipment was of poor quality and rendered unusable within weeks of use in our business. Stands often stuck at certain height and knobs were cheap plastic that either fell out of snapped off.
30 november 2018
Review zonder uitnodiging
Antwoord van Fotogenic
Your item such as light stands will be covered by our waranty so if you have any problems please contact us. We have many stands for different application, some are light weight and compact because some of our customers need that to travel with. If you need a solid sturdy stand we stock them also.
I've bought from Fotogenic since 2008
I've bought from Fotogenic since 2008.
My 1st purchases included a remote for my Nikon
(w/c they have an updated/more reliable remote/shutter release).
(later)...a full lighting kit was bought. (and the next) more muslin...etc.
In short, I found them reliable & had some good purchases.
& most likely will come back for more.
& No. I dont work for them and they dont pay me.
30 november 2018
Review zonder uitnodiging
Great service
Great service, fast delivery. Product as expected :)
30 november 2018
Review zonder uitnodiging
light got damaged
light got damaged, was replaced but need all globes replaced and still have not received a response back from staff now been 1 week
29 november 2018
Review zonder uitnodiging
Stupid email
Got sent an email saying “Thankyou for your purchase”
Didn’t buy anything...
Cancelled my credit card unnecessarily though
Thanks
Lost me as a customer
29 november 2018
Review zonder uitnodiging
Antwoord van Fotogenic
You could of contacted us first, it was a generic email send to all our customers that has been registered in our system. We did not get your contact from a paid list or something like that...
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