Foxyskates Reviews 805

This is such a great company when it comes to customer service. My roller skates were a size to big. I emailed Foxy skates with my issue. They responded so fast with a return solution. As soon as I sent in my return to sender receipt they mailed out my skates that afternoon.
The roller skates are so comfortable.

I was unfortunately sent the wrong color/style skates and had noticed that one of the trucks was loose on the right foot. I contacted the company and they immediately sent me a printable prepaid shipping return label. I just shipped them back yesterday and I'm currently awaiting the correct style that I ordered originally. So far contact with customer service has been amazing, and I'm eagerly awaiting my new skates from Fox Skates. I will update my review once I receive them! 😁

My package got lost and sent back, and Mel was instrumental in getting it back to me. So sweet and understanding! I would
Give a 5-star but I haven’t gotten the pads yet, I’m sure they’ll be great!

I ordered a pair of skates which was in stock and is still available to purchase online even though I was told they were out of stock. I was okay with it and chose a different style of skates. They end up sending me the wrong skates so I promptly returned them, I was told the correct ones would be shipped with the return was in process. I have not received any skates. One week has gone by, I haven't heard from anyone from the company. The people/persons I have talked to were nice and I was sent a free tool/keychain with the wrong pair of skates that I have returned. However I cannot use the tool if I don't have the skates..

My Scandal Green skates arrived well packaged; No scuffs and the box was intact as well. The skates were the size I ordered and they were absolutely radiant and bright! They rolled like a dream! They were incredibly comfortable and sturdy. I love my skates so much! I had also ordered a skate tool and it was not in my package but 2 days later, I was notified and sent my skate tool! Very kind and helpful!

On time response and delivery. The skates are beautiful and comfortable.

They arrived sooner than expected and were exactly as described. They are soooo cute! I did need customer service so I emailed and they were quick to respond. They resolved my issue (my fault, not theirs).

LOVE these skates! And those who see me in them LOVE them as well. I simply tell them where to go and I let them know about the deal I got. My kids even want a pair so I will be getting more soon.

Great product, fantastic customer service!

Correct item shipped quickly.

Thank you for your prompt delivery right by our front door (and ringing our doorbell to notify us) on the exact day too. Our daughter loves her new roller skates! Thank you again!

Great pair so far, used them one time and they were solid.

Great product, arrived quickly, and was exactly as I ordered.

Not great description of products, items arrives different colors and styles than ordered.

Very Nice Skates! Fast shipping

Customer service was absolutely amazing. I first received 2 left feet in the mail (it happens) and they immediately sent me a shipping return label and the correct pair. The skates are very true to size and ride very smoothly. I'm very happy! 😁

Great experience 10s across the board !

My boyfriend ordered me a pair of skates, his order states that he ordered black which is what I wanted but we was sent a light bluish color. I did a separate order for pads and they are exactly what I ordered

Shipped quickly, very nice skates