Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... Toon meer
Très difficile à communiquer et très très long avant d'avoir notre commande.Je suis très très déçu.Quand on commande j' aime bien l'avoir rapidement,en plus lorsqu'il ya erreur c' est difficile d'avoi... Toon meer
The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!
Contactgegevens
10929 166a St NW, Edmonton, AB , T5P 3V5, Edmonton, Canada
- +18336032365
- admin@fragrance365.ca
- fragrance365.ca
4,1
Goed
192 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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the product and the price
19 december 2022
Excellent service and shipping
it was smaller than I thought it would be but that's on me. Not sure if it smells like the original perfume because it has been so long but appreciate it could have changed.
Excellent service and shipping. Came safely packaged.
16 november 2022
Items were in stock
Items were in stock. The customer service rep was good enough to contact me on a clarification issue on my order. I appreciated that.
14 november 2022
Good customer service
I got some problems with the delivery due to my new address, so Fragance365 did everything to expedite and solve the problem. Thanks.
17 oktober 2022
Antwoord van Fragrance365
Very sorry about this whole situation Renato. As discussed, due to the newness of your address our courier was unable to verify the address unfortunately. We will be following up with that courier so we get quicker notification of shipment issues to avoid this in the future. I hope the new order I expedited at no cost meets your expectations and you enjoy your products.
Looking forward to ordering again
First time ordering from here and I look forward to ordering again. Shipping took a little longer than expected but everything was packaged nicely and was exactly what I ordered!
20 augustus 2022
Antwoord van Fragrance365
Great to hear, thanks Glenda! We hope you find something you like with us again!
The image of what I ordered and what I…
The image of what I ordered and what I received was different.
13 juli 2022
Antwoord van Fragrance365
Hello Angela, as I mentioned in your product review you left, very sorry that this happened. Please check your inbox for the email I sent and we will rectify this for you.
Great!
Order didn't take too long to ship, got everything I asked for, and the package was packed nicely so nothing would get broken! They have a pretty good selection, and I love that they have samples as well. A little pricey, but a good experience all around and I would still recommend and purchase from them again!
29 juni 2022
Antwoord van Fragrance365
Wow, thanks for the great review Aleisha! I'm so happy you had a good experience with us. I hope you choose us again.
Great experience
Although initially the wrong fragrance was sent, you went above and beyond to make it right and you did that very quickly. We all make mistakes but it all comes down to how you handle those missteps and you did a great job. I will order from you again, no hesitation.
Regards,
Brian
15 juni 2022
Antwoord van Fragrance365
Thanks for the review Brian, and for your patience while we figured out where the discrepancy was. We look forward to your business again.
Don't need anywhere else
I finally found my spot to get anything fragrance related! Could rarely find the after shave balm I like without a gift pack. Found it here for half the cost I used to pay and got it delivered really quickly. Great store.
18 mei 2022
Review zonder uitnodiging
Antwoord van Fragrance365
Thank you for the great review Justin. We're glad you found your fragrance and hope you shop with us again!
Order arrived well packaged and timely
Order arrived well packaged and timely. Great prices! Easy to track shipment through emails sent.
28 februari 2022
Antwoord van Fragrance365
Thanks for the great review Sherry! Glad you were able to find what you were looking for and track your shipment. Hope to see you again!
Excellent customer service
When my order arrived I was disappointed to see that one of the fragrances was not what I had ordered. I had ordered two bottles of this fragrance so I contacted the company and let them know that I wanted to return the two bottles and they told me to keep them and that they would also refund me for the purchase price. That is going above and beyond and I couldn't be more pleased with their customer service.
23 januari 2021
Review zonder uitnodiging
Antwoord van Fragrance365
Thanks for the glowing review Keith. We always try to find ways to make the online shopping experience painless. We hope you continue to consider us for your future fragrance purchases.
What amazing customer service
What amazing customer service - all small business are struggling with COVID and it's affect on deliveries - John at Fragrance365 answered all of my emails quickly and professionally and the order was just as described!! so impressed!!!
16 december 2020
Review zonder uitnodiging
Antwoord van Fragrance365
Thanks for taking the time to write the review - glad you had a great experience!
I received my package relatively soon…
I received my package relatively soon considering the ongoing pandemic. I loved the perfume I got; it was reasonably-priced. The customer support was prompt as well in answering questions I had about delivery times. Great work!
31 mei 2020
Review zonder uitnodiging
Your service was good and delivery…
Your service was good and delivery fast. Perfume was exactly what i ordered. Thank you
25 mei 2020
Review zonder uitnodiging
Awesome service
23 mei 2020
Review zonder uitnodiging
Thanks for your fast shipping
23 mei 2020
Review zonder uitnodiging
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