I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Toon meer
Bedrijf heeft geantwoord
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Toon meer
Bedrijf heeft geantwoord
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over FreeShipping.com
Geschreven door het bedrijf
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Contactgegevens
P.O Box 303, 06067, Rocky Hill, Verenigde Staten
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Gemiddeld
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Real good surveys and nice to get points
16 april 2026
Antwoord van FreeShipping.com
Hey Frank, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! No need to take surveys or count points, we always pay out in cash!
Even after cancelling they charged me…
Even after cancelling they charged me for 3months
12 februari 2026
Antwoord van FreeShipping.com
Hello Madhurima, we're sorry for any confusion surrounding the cancellation process. If the order cancellation process had been completed, you would not have seen any further charges. If you're unsure about how to cancel or want to confirm the process, our team is always available at customerservice@freeshipping.com, and they can cancel your membership, no questions asked.
FreeShipping is a dishonest company
FreeShipping is a dishonest company. They cancelled my account and continue to say that I cancelled which I did not. They could not tell me who on their end effected the cancellation or how they think it was me. My inquiry was referred to upper management and I was told I was to receive a communication from them within 72 hours from 3/24/26 which has passed and I have heard nothing. I think they cancelled my account because they have raised their subscription price to $20/month whereas my subscription renewal was for $95.88. Why they do not behave in an honest businesslike fashion and just communicate with me in advance of renewal that their rates are changing is beyond me. Their giving me answers which are untruthful and which they cannot or will not corroborate is unconscionable. They are a disgusting dishonest company.
12 maart 2026
Antwoord van FreeShipping.com
Hey Cindy, thank you for bringing this to our attention and we are truly sorry for the frustration this has caused. We've connected with Customer Service and I'm so glad to see that this issue was resolved! Thank you for being a loyal member of our community and for your patience. We look forward to helping you to continue to save in the future.
I love getting reimbursed...
I love getting reimbursed for most of my shipping costs. I do not get to the stores very often. Ordering online is how I do most of my shopping. However, shipping costs deter me from ordering at some online stores. This helps me so much. Plus the cash back is a huge help to me. Thank you for this service.
16 april 2026
Antwoord van FreeShipping.com
Thank you for taking the time to share this, Debra! We're always working to improve and provide greater value to our members.
Antwoord van FreeShipping.com
Thank you for choosing FreeShipping.com, Kristen! Your savings journey means a lot to us.
This site is a great way to save money…
This site is a great way to save money and I have used it now for a number of years. You can get far more than shipping rebates, because many stores like Home Depot, Macy’s, Nordstrom and more offer 10% cash back on purchases on top of any shipping charges one might incur. On top of that, you can also get those annoying delivery fees back from companies like Door Dash and Uber Eats.
In order for this program to be most effective, you do have to submit copies of receipts for purchases that had shipping on them within 30 days of purchase which means you will have to put some effort in to maximize your benefits.
The fee might seem high, but if you learn to use the site well you should come out ahead like ai did last month when I received my rebate check which was over $145.
Free shipping.com is a legitimate company regardless what some naysayers have posted about the company. Give them a try and hopefully you will like them as much as I do.
16 april 2026
Antwoord van FreeShipping.com
Thank you for sharing your savings experience, Douglas. We love hearing that you’re seeing real results and maximizing your payouts. We’re excited to keep the savings going and the Cash Back flowing!
More Top Retailers Please!
Love getting 10% back on my purchases, but I'd like to see more top retailers on this site.
16 april 2026
Antwoord van FreeShipping.com
Thanks for sharing your thoughts, Lynne! We're always working on adding more Retailers to the program. Reach out to CustomerService@FreeShipping.com and let us know what stores you'd like to see and we'll do our best to make it happen.
At the end of March 2026 9 of my cash…
At the end of March 2026 9 of my cash back orders never posted to my account. On March 29 I emailed all 9 to FS Customer Service. I rec’d the standard reply email that they had received the emails and it would take 2-8 weeks for a reply. To date, none of the orders sent have been credited to my account for March 2026.
16 april 2026
Antwoord van FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback, Kihei! We know how important it is to see your savings track properly, and we’re here to help. If your orders were placed in March, we are still in the waiting period for the stores you shopped at to report your purchases. Please reach back out to CustomerService@FreeShipping.com if you don't hear anything by the end of the waiting period.
Antwoord van FreeShipping.com
Thank you for being a FreeShipping.com member, Steve! We’re here whenever you need us and we're ready to help you keep earning that 10% Cash Back.
10% Cash Back not automatic - you need to keep track and follow up
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't always give you the 10% cash back even after sending proof of your oder. Instead you might get an answer: If the retailer is not able to locate a reason on why the purchase was not added then you will see the cashback for that purchase added to your savings center in the next 2-8 weeks. Then you have to keep track again, and follow up in 8 weeks!!!
24 maart 2026
Antwoord van FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback, Karen! We know how important it is to see your savings track properly, and we’re here to help. In some cases, stores take a little time to report purchases, which could delay seeing it in the Savings Center. If it’s been longer than 7-days, please submit a missing Cash Back claim through your Help Center and our team will review it, or contact us directly at CustomerService@FreeShipping.com.
One of the most stable and time…
One of the most stable and time verified cash back websites. Even in the face of economic turbulency.
16 april 2026
Antwoord van FreeShipping.com
We're so glad you're a part of our community, Jenny! FreeShipping.com has been helping members like you achieve super savings for over 20 years, and we aren't stopping anytime soon.
Antwoord van FreeShipping.com
Thank you for sharing your experience, Heather! We’re glad the process felt simple; saving money shouldn’t be complicated.
Scam
Scam! I have no idea what this is but I’ve already put a stop payment on this with my bank.
16 april 2026
Antwoord van FreeShipping.com
Hey Pat, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month! If you have any further questions or want to end your membership, just reach out to CustomerService@FreeShipping.com, and we'll be happy to help.
I receive at least $75 back every month.
I use Freeshipping.com on every purchase possible, receiving money each month into my PayPal account, which I then either transfer to my checking account or leave in PayPal for use.
I've read comments that Freeshipping.com is a scam, too good to be true, etc. But I've been a member since its inception, and have never had a problem nor an issue with trust regarding the company. I've received every dime expected.
It does require you to pay attention and send in your shipping fees confirmations, and make sure you're on the Freeshipping.com website while making your purchase in the desired store (which sometimes in a rush I've forgotten to do...my fault).
But, that 10% at Walmart and other places especially at Christmas adds up, especially if you are disabled like myself and unable to go into all the stores you like, like Old Navy. From books to groceries to drugstores I order and use curbside pickup or UPS/USPS.
I highly recommend!
15 april 2026
Antwoord van FreeShipping.com
Thank you for being a longtime member, we're so glad we are able to help you achieve your savings goals! We’re here whenever you need us, Mame, and we're ready to help you keep earning 10% Cash Back.
works pretty good at times
you have to keep a record of where you used it and for how much.
16 april 2026
Antwoord van FreeShipping.com
Thank you for the feedback, Lynette! We know how important it is to see your savings track properly, and we’ve been hard at work behind the scenes to improve your experience.
Antwoord van FreeShipping.com
Hey Leiann, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! That $19 is our monthly membership fee. If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Antwoord van FreeShipping.com
We're glad you're enjoying your membership! Let us know how to reach 5-stars by emailing us at CustomerService@FreeShipping.com.
Antwoord van FreeShipping.com
Thank you for the Feedback, Keith. We're glad you're enjoying your membership!
FreeShipping.com consistently delivers…
FreeShipping.com consistently delivers a great experience. Cash‑back payments arrive quickly, and the shipping rebate is a nice extra benefit that makes the service even more worthwhile.
16 april 2026
Antwoord van FreeShipping.com
Thank you for taking the time to share this, Stephanie! We're always working to improve and provide greater value to our members.
Thought I’d try it for a month
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescriptions through Chewy and many other places i routinely order from.
16 april 2026
Antwoord van FreeShipping.com
Thank you for sharing your saving strategy, Barbara! We love hearing that you’re seeing real results. If you wanted to send pictures of your animals to CustomerService@FreeShipping.com we'd love to feature them on Facebook 🤩
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