I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Toon meer
Bedrijf heeft geantwoord
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Toon meer
Bedrijf heeft geantwoord
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over FreeShipping.com
Geschreven door het bedrijf
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Contactgegevens
P.O Box 303, 06067, Rocky Hill, Verenigde Staten
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Gemiddeld
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I got a check in the Mail
I got a check in the Mail! That was a nice surprise. However, I’m not sure how this all works.
19 maart 2026
Antwoord van FreeShipping.com
Hey Nancy, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! Find the store you'd like to shop at through our site, shop as usual, submit any shipping or delivery rebates, and we'll track your Cash Back and send you a pay out once a month! If you have any further questions our customer service team is standing by at CustomerService@FreeShipping.com.
I never signed up for this
I never signed up for this. Only noticed because they keep taking $$ from my account. Dishonest company
21 februari 2026
Review zonder uitnodiging
Antwoord van FreeShipping.com
Hello Susan, we're sorry the process felt this way. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms and billing, before enrollment is completed. However, we’re always happy to review your account details if needed and we're more than happy to process a cancellation. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.
Scam
I just now caught the $2.00 charge on my debit card. I tried to log into freeshipping.com's web-site. They don't recognize my email. No wonder because I never signed up for this scam. I see where they will attempt to charge me $19 next month. It'll never happen. I see some retailers have this company and that's how they scam your information. Most people don't notice it for months. Wow what a business model. Deceptively scamming people out of money. I am writing to all of the companies using this scam company. I don't know how much freeshipping kicks back to them. I intend to find out. I never ordered anything I still do not know how they got my info. They do not have 5 star reviews. Anyone can tell the fake reviews. Also, BBB scams is onto this company.
9 maart 2026
Review zonder uitnodiging
Antwoord van FreeShipping.com
Hello Beth! We're sorry you're feeling frustrated and we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. During sign-up, members have to provide consent and agree to the membership terms and billing before the FreeShipping.com enrollment process is completed. If our program isn't for you, you may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597 and we will process your cancellation right away.
Easy, breezy!
My purchase was made easily and the order was received quickly. I would recommend this to any regular online shopper!
12 maart 2026
Antwoord van FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Elaine, and we look forward to helping you save even more on your next purchase!
I got my items quickly there is great…
I got my items quickly there is great communication easy to access them to resolve any issue you may have I did receive a $10 check as a refund very unexpected thought it would be much longer everyone should try free shipping.com
12 maart 2026
Antwoord van FreeShipping.com
Thank you for your kind words about our team, Lori! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Antwoord van FreeShipping.com
We're so glad we were able to help you achieve your savings goals! We’re here whenever you need us, Ashley, and we're ready to help you keep earning 10% Cash Back.
very easy to do
very easy to do and also easy to re-coup the monthly cost with rebates and shopping bonuses.
12 maart 2026
Antwoord van FreeShipping.com
Thank you for being part of FreeShipping.com TC! We’re proud to support your savings journey and look forward to many more Rebate pay-outs ahead.
PLEASE STOP CHARGING ME I DO NOT WANT…
PLEASE STOP CHARGING ME I DO NOT WANT FREE SHIPPING PLEASE CANCEL ANY FURTHER ACTION IT WAS DONE BY MISTAKEW
24 maart 2026
Review zonder uitnodiging
Antwoord van FreeShipping.com
Hey Beverly, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We are happy to process your cancellation as soon as you reach out.
I love free shipping!
I love free shipping!! Everything that it told me would happen if I followed the instructions did! So happy!!
12 maart 2026
Antwoord van FreeShipping.com
Welcome to FreeShipping.com, Crystal! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
third party shipping vendor
I was not happy that I was forced into using this delivery system, even though it was free and I received a $15 first time user refund. Would have preferred to not go through this third party for shipping of my purchase.
12 maart 2026
Antwoord van FreeShipping.com
Hey Ron, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We do not ship the products you buy, but we do refund your shipping costs! There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Been using for years!
I’ve been using freeshipping.com for years and have saved so much money. It is very easy to use and is so worth the fee!
12 maart 2026
Antwoord van FreeShipping.com
Thank you for being a FreeShipping.com member, Nikki! We’re here whenever you need us, and we're ready to help you keep earning that 10% Cash Back.
NO LE ENCONTRE UTILIDAD Y ME LO…
NO LE ENCONTRE UTILIDAD Y ME LO CARGARON AL MES NUEVAMENTE COMO PAGO RECURRENTE SIN INFORMARME.
12 maart 2026
Antwoord van FreeShipping.com
Hola, Norma. Lamentamos que su experiencia le haya resultado frustrante. Si desea cancelar, simplemente envíenos un correo electrónico a CustomerService@FreeShipping.com o llame a nuestro equipo de atención al cliente al 1-800-869-5597. Procesaremos su cancelación de inmediato.
Very satisfied
I like your service and promptly sending check directly at my home method. Very convenient and user friendly.
12 maart 2026
Antwoord van FreeShipping.com
Thank you for taking the time to share this! We're always working to improve and provide greater value and ease to our members.
Had no problems
12 maart 2026
Antwoord van FreeShipping.com
Thank you for choosing FreeShipping.com, Benita! Your savings journey means a lot to us.
Hard to get your money
Hard to get your money. Constantly have to keep on top of it, because you aren’t credited sometimes and you have to back ask “where’s my money”
12 maart 2026
Antwoord van FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback! We know how important it is to see your savings track properly, and we’re here to help. In some cases, stores take a little time to report purchases, which could delay seeing it in the Savings Center. If it’s been longer than expected, please submit a missing Cash Back claim through your Help Center and our team will review it, or contact them directly at CustomerService@FreeShipping.com.
too high cost monthly
too high cost monthly
fee..cost less to just not put in effort to save money and still not have it
12 maart 2026
Antwoord van FreeShipping.com
Thank you for sharing your feedback, Kim. We're continually looking for ways to increase member savings, but we understand that everyone's shopping habits are different. We'll be here if you ever change your mind!
No real discount so what’s the point in…
No real discount so what’s the point in the subscription??!!
12 maart 2026
Antwoord van FreeShipping.com
Hey Sandra, we'd love to clarify the structure of our program for you. FreeShipping.com is a Cash Back membership that helps you save money when shopping online. While your purchase price remains the same, we'll provide 10% Cash Back on your purchase, along with Rebates for Shipping Fees and Price Protection if there's a price change after your purchase. You'll get a payout once a month as a check in the mail or straight to your PayPal account. If you have any further questions, our customer service team is standing by at CustomerService@FreeShipping.com.
Last year I didn’t receive all my %$
Last year I didn’t receive all my %$, even after I contacted Free Shipping with all the info.
12 maart 2026
Antwoord van FreeShipping.com
We’re sorry your experience has left you feeling frustrated! Some stores do have exclusions for certain items, brands, categories or app-based purchases that can affect eligibility, and we try our best to make those details clear before you shop. If you ever want to double check an items eligibility just reach out to out team at CustomerService@FreeShipping.com and we'll be happy to help!
Love love love it
Love love love it. When I know I about to make big purchases from several different companies. This is a way to save, almost like couponing couponing online with freeshipping.com the best decision I have mad.
11 maart 2026
Antwoord van FreeShipping.com
No one has time for couponing anymore, that's why we provide 10% Cash Back everyday! Thanks for being an awesome member, Laini.
Antwoord van FreeShipping.com
Thank you for your kind words about our team, Conrado! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
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